Hoteles de 4 estrellas en Penang, Malasia

El personal es muy agradable y educado. Experimentamos fugas de agua en los techos de las habitaciones, el personal nos cambió de habitación y se disculpó cortésmente con una bebida con gas. El ambiente es agradable y está equipado con gimnasio y piscina. El hotel está situado en el centro de George Town, donde viajar a las atracciones es mucho más fácil. También ofrecen servicio de traslado en autobús gratuito por la mañana a lugares famosos para desayunar.

Reservamos una habitación triple y fue perfecta. Cuenta con todas las comodidades, como sobres de café 3 en 1, hervidor de agua, secador de pelo, cepillo de dientes desechable y nevera. Por la noche dormimos bien a pesar del ruido sordo del karaoke cercano. El aparcamiento es gratuito en las plantas 1 y 2. Sin embargo, al salir del sótano, no había guardia de seguridad durante la hora del almuerzo para ayudarnos a escanear el código de barras. El escáner detecta con dificultad los códigos de barras en papel. Tuvimos que escanearlos a ciegas durante un minuto. Le quito una estrella al aparcamiento. Si el recepcionista nos pudiera enseñar a escanear, tendríamos que escanear dos códigos de barras en papel. En general, tiene una buena relación calidad-precio.

Excellent Stay with Top-Notch Service! ”Don't let the classic exterior fool you; the interior of Cititel Penang is modern and impressive. I had a fantastic stay here for several reasons: • Exceptional Service: The front desk process was incredibly fast for foreigners. The hospitality is amazing—there is someone helping you at every step, from the entrance door onwards. I loved the welcome drink and the thoughtful staff who followed up on my Grab Express delivery to ensure it reached my room. • The Room: Spotlessly clean with a beautiful sea view. They provide unlimited drinking water, and the 'Pillow Menu' is a game changer—you can request silk or memory foam pillows for free! • Facilities: The gym and pool area are very clean. Although the jacuzzi wasn't very warm, the overall facility is well-maintained. • Location: Perfectly located right next to a bus stop, making it very easy to get around. A very clean, convenient, and hospitable hotel. I would definitely stay here again!

A great staycation always with warm greetings from all the staffs. We are glad and appreciated for the special arrangement on our request with a free cake. The hotel room is clean and tidy. All the facitities are in good condition. Breakfast can be improved

hotel was quite new some of grab driver said us this hotel was built this year(2025) so clean. easy access to every sightseeing by grab and 5-10mins walking can find local restaurants. satisfied. service quality was bad. hotel staff communication skill was no good . The customer's request could not be fulfilled properly, and the apology was incomplete and unpleasant.

La habitación no es grande, pero está limpia y ordenada. Puedes disfrutar del amanecer mientras estás acostado en la cama, lo cual es una sorpresa inesperada. El baño está separado de las áreas secas y húmedas, lo que lo hace conveniente para bañarse y lavar la ropa. El desayuno es especialmente bueno, con gran variedad de variedades y buen gusto. El servicio en la recepción fue entusiasta. Como el convertidor lo dejaron en el hotel Sabah, pedí prestado un convertidor en la recepción y lo usé gratis. El hotel es conveniente para viajar. Está ubicado cerca de George Town Art Street y se encuentra a poca distancia. Hay muchos restaurantes y bocadillos en los alrededores. En definitiva, la relación precio/rendimiento es muy buena y se recomienda quedarse aquí.

What truly set JEN Penang Georgetown by Shangri-La apart was the festive atmosphere; they organized a fantastic balloon drop countdown party right in the lobby! It was such a thoughtful way to let guests celebrate in comfort without having to fight the crowds outside. Not every hotel goes to this much effort for their guests. The location is unbeatable, strategically situated right next to Komtar. This was a massive plus for the New Year countdown, as Komtar held a spectacular fireworks display; being so close, we were able to see the show easily outside the hotel. Even though our room had a back view of Prangin Mall, the vantage point for the frequent fireworks in Georgetown was still welcomed. A huge shoutout to the staff—the housekeeping team is lightning-fast at fulfilling amenity requests made via the mobile app. To top it off, they graciously granted us a late check-out, which made our departure so much more relaxed. Highly recommended for anyone wanting to be in the heart of Georgetown!

Nice location hotel in George town Walking distance have several food court (red.garden) to take dinner, free town bus (CAT) near hotel to go many places in George town.

¡Disfruté muchísimo de mi estancia en este hotel! La ubicación es perfecta, muy céntrica y práctica. Para viajeros como yo que no conducen, este lugar es ideal. Se puede ir caminando fácilmente a muchos lugares y moverse es totalmente sencillo. La habitación estaba limpia y cómoda, y toda la experiencia fue maravillosa. ¡Sin duda volvería!

Indicated for birthday celebration, ignored remark, no service or extra wow service. Requested for bouquet to deliver to room upon receive, reception keep it till evening until we call to request and reception request guard to deliver to us. Overall hotel grade conventional hospitality. No wow service or beach grade 4 stars feel. Parking need to walk very far to next building of you reach on weekend and if there is event. Noisy and dirty beach due to abandoned wood branches and no maintenance