Hoteles de 4 estrellas en Penang, Malasia

First of all the hotel rented out the rooms for individual operator. So there will be different check in counter. Upon check in, been told that the room card not functioning as they are doing upgrading, so every time u come back will need to call the house keeping to unlock the door. Most importantly they charge RM 17 per night for car parking. So a lot of car parking outside which make the entrance a bit difficult

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad,

Nuestra habitación daba directamente a los edificios TOP, así que pudimos disfrutar plenamente de los fuegos artificiales de Nochevieja y del amanecer. Como viajábamos con amigos, el personal de recepción fue muy atento y nos consiguió habitaciones comunicadas. Justo debajo del hotel hay un mercado nocturno, y no muy lejos están el Pasillo de las Siete Calles, la calle de los murales y un banco, lo que facilitó mucho los desplazamientos y pudimos visitar todos los sitios que queríamos. El gimnasio está disponible, pero las instalaciones son un poco antiguas y solo se pueden usar las mancuernas.

El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades. El entorno es precioso y hay muchas actividades.

El ambiente se limpia todos los días, el aislamiento acústico es deficiente, el desayuno no es muy diferente, hay una heladería, la ubicación es buena, se puede ver el mar y la ciudad, Guangda, cerca de Little India y Shantou. Mercado Nocturno. La piscina de la azotea y el gimnasio son buenos.

Overall the unit is clean and good only small issue with Air-conditioning. All air-conditioning units, are not in very good condition... there are not cool enough and 1 unit actually dripping water when the air-conditioning unit are in operation! Yeah, the ceiling fan also have noise that disturbing sleep and when the air-conditioning units doen't producce enough coolness, the fan needed to be turn on but it gave another problem that is actually quite annoying.

The staff were friendly, polite, and generally helpful throughout our stay. The location is also a strong point, with plenty of restaurants and shopping malls nearby, and the Clan Jetties are within walking distance. Unfortunately, the check-in experience left much to be desired. Before arriving, I had emailed the hotel to enquire about an early check-in as we were travelling with elderly family members. I fully understood that this might not be possible due to the peak holiday season, which was perfectly reasonable. Upon arriving around 11am, we were advised to return after 1pm. We came back shortly after 2pm but were informed that our rooms were still not ready. We were prepared to wait until the official check-in time of 3pm, but even then, the rooms were unavailable. We were repeatedly told ”10 more minutes”, only for those 10 minutes to become 30 minutes and then even longer. In the end, we did not receive our rooms until approximately 3:40pm. What made the situation particularly frustrating was seeing guests who arrived after us being checked in ahead of us. The explanation given was that a supervisor needed to inspect the rooms before they could be released. While delays can happen, clearer communication and realistic timelines would have been far more appreciated than being repeatedly asked to wait another 10 minutes. To make matters worse, one of our rooms had pillows and blankets with an unpleasant odour, which raised questions about the room readiness that had caused such a lengthy delay. For guests driving, parking may be challenging as there are only a limited number of parallel parking spaces available. Even for those arriving by taxi or private hire, the drop-off and pick-up process can be somewhat inconvenient. There is also a Heritage Fee payable upon check-in, which was acceptable and clearly communicated. Complimentary coffee and biscuits are available, and water dispensers are conveniently located near the lifts, although bottled water is not provided in the rooms. The check-out process was also slightly unusual, as guests are required to wait for staff confirmation before leaving. Overall, the stay was comfortable and the location was convenient. However, I value hotels that provide a smooth and efficient check-in experience. Delays are understandable, especially during busy periods, but guests deserve honest communication and accurate updates rather than repeated promises of ”10 more minutes.” With better management of the arrival experience, this would have been a much more enjoyable stay.

Hotel recién inaugurado (2025) en la zona de Tanjung Bungah. El hotel de enfrente cuenta con restaurante y tienda de conveniencia. Hay una playa en la parte trasera del hotel, accesible desde la zona de la piscina (se requiere ascensor hasta el primer piso). Habitación limpia y agradable durante nuestra estancia de dos noches.

Ventajas: Excelente ubicación, recién inaugurado y con instalaciones completamente nuevas. La piscina es preciosa e incluso tiene jacuzzi. Hay gimnasio, lavandería e incluso billar. ¡También hay sauna! ¡Tiene todo lo que puedas necesitar! Entorno: Un gran inconveniente de la habitación es que, además de las ventanas cerradas, el baño carece de sistema de extracción de aire, dependiendo únicamente del aire acondicionado central de la habitación para la ventilación. Esto representa un grave riesgo para la seguridad. Casualmente, a la mañana siguiente me despertó la alarma de incendios y bajé corriendo al vestíbulo, solo para encontrar al personal completamente ajeno a la emergencia, sonriendo tranquilamente y aparentemente sin darse cuenta del incendio. ¡La respuesta del personal de este hotel fue extremadamente poco profesional! ¡Y ni siquiera me ofrecieron ninguna explicación ni disculpa!

Recently returned from a 4D3N stay in Penang. Check-in was quick and efficient, with a RM200 deposit required upon arrival. The lobby is relatively small and always bustling with guests coming and going. There is a convenience store located on the ground floor, and a popular Japanese restaurant just outside where people are constantly queuing, giving the hotel a lively atmosphere. The hotel offers valet service. However, the personnel stationed at the main entrance were unable to assist with even basic questions regarding directions and nearby places, which was disappointing. Reception was consistently busy throughout our stay. While service was efficient, the team appeared overwhelmed at times, resulting in little interaction or welcoming hospitality. Rooms are located up to Level 35, while the gym and pool are on Level 36. The gym is surprisingly well-equipped and was one of the highlights of the stay. With the large number of rooms in the building and only four elevators in operation, waiting times can be quite long, especially during peak periods such as check-in, check-out, and evenings. Security was one area that concerned me. Access to guest floors requires a room key card, but I noticed there were no CCTV cameras inside the elevators, along the guest room corridors, or in the stairwells. Personally, this affected my sense of security. The room itself was spacious and offered a beautiful sea view, which I thoroughly enjoyed. There was also a filtered water dispenser in the room, a feature I appreciated. Basic amenities were provided. On the downside, the water pressure in the bathroom remained weak throughout my stay, and there was a constant sewage smell coming from the bathroom. The room also did not have a telephone or safe deposit box. To contact reception, guests need to communicate via WhatsApp. There is also no room service available, though this did not affect me personally. Check-out was effortless. I simply returned the room keys and left for my morning flight without any room inspection delays. Would I visit Penang again? Absolutely. Would I stay at this hotel again? Probably not. While the room size, view, and facilities were good, the security concerns and bathroom issues would likely lead me to explore other accommodation options on my next visit.