Hoteles de 4 estrellas en Prefectura de Miyagi, Japón

The first thing I'll write about Richmond Hotel Premier Sendai Ekimae is the good location. It's right next to Aobadori Station, but there is only a stairway down. An elevator is located not too far away, and I'll get to that in the last part of this review. The lobby of the hotel has a nice ambience, and the hotel offers one complimentary drink and a complimentary bowl of soba noodles. Since the majority of hotel guests take advantage of these offers, the lobby and bar can be crowded during both day and night (until 22:00). The staff whom I interacted with, especially the young lady upon check-in, were all very friendly and helpful. Water coolers are available on each floor next to the elevators, so if it's late at night and you're out of water, you don't have to go far. This is a good service by the hotel. I really like the fact that from the ground level, you can take the elevator directly up to your room floor, bypassing the usually busy and crowded lobby. When it comes to sound insulation between rooms, unfortunately this was not too good. I was able to hear my neighbours banging their limbs, suitcases, clothes hangers etc. against the walls. I didn't really hear talking, but that's probably because my neighbours were Japanese and talked to each other in low tones (non-Japanese people should emulate this). As for noise from the streets, my room faced another building (which was what I requested), so I didn't hear much traffic noise. The shower temperature in my first room fluctuated badly. It would be hot for about 30 seconds, then it turned cold for a minute, then hot again for 15 seconds, then cold again for a long time. The hotel staff helped me switch to a different room, and the shower temperature in the second room was fine. The furniture in the rooms are a bit old, but that's not a big issue. The fridges on the other hand are too small and not cold, the hotel should purchase larger and better units. A nitpick of mine is having to use the television to choose the 'Do Not Disturb' sign for the cleaners. I'd much rather a switch next to the door, or the traditional sign to hang on the doorknob. I did not have breakfast at the hotel nor did I use any of the facilities, so I have no comment on those services. Overall, I had a good stay at this hotel and would recommend it to others. I hope that in the future the sound insulation between rooms can be vastly improved, and that the hotel can provide physical 'Do Not Disturb' signs or switches. Side note: If you have large luggage and need an elevator, you have to walk south just a little along Atagokamisugi-dori, and soon you'll see an elevator to the underground station. When you get into this elevator, get to the lowest level, and when walking to Sendai station via the underground passage, there is another elevator in an oddly-angled corner. Period of Stay: March 2026

Hoteles en Sendai: Este hotel es un hotel muy agradable y conveniente. A unos 8 minutos a pie de la estación principal de Sendai. La entrada del hotel a lo largo de la carretera puede ser un poco difícil de encontrar, pero sólo cuidarlo. La habitación es grande y es espaciosa por estándar japonés. No he probado el desayuno, pero ofrecen café gratis en la sala de estar de 1400 a 2200h. Sería bueno si pudieran cambiar esos horarios hasta la mañana. Ofrecen dos tipos de cocinas, una dura y una suave.. que es bueno. Gracias por hospedarme

El hotel es un hotel de calidad, con un servicio excelente y todas las comodidades que ofrecen son muy buenas, y quizás un hotel de negocios, que viene con todo lo imaginable en su habitación. Refrigerador, caldera de agua, pijamas, caja de notas y plumas, reloj de alarma (sí, Casio analógico), convertidor USB C-A porque la cama todavía tiene un socket USB A, formas de tarubina (entrega de equipaje), prensa de pantalones, toalla de zapatos, etc., etc. Creo que su motto no está esperando hasta que el huésped lo pide, sólo asegúrese de que está disponible. Están realmente esperando todo. Starbucks y 711 en el primer piso. Quería probar el restaurante en el piso 13, pero porque no tenía reservas, y ya había muchas personas allí, lamentablemente me desviaron.

Reception at 5 pm was efficient and I didn’t have to wait. Street level provides access to two lifts that take you to the second floor reception area. Wifi worked well and the air conditioning was good especially in the cold weather. Rooms are not huge but adequate size. I booked a larger room of which there are a few. House keeping was also good, though guests need to request daily services by placing a card on the room door otherwise daily service is not provided. The two lifts can be slow especially during busy times such as morning checking out. The location is good being about 15 minutes walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc. The hotel is five minutes walk to the covered main shopping mall-street which are common in Japan. There are major shopping malls in the central train station area. There are also many nearby restaurants that should suit most people’s budget and type of food. Beef tongue is a specialty in Sendai and many restaurants offer it at various prices. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30 minutes of the hotel such as temples and museums. Overall a pleasant stay and happy to visit again.

A very comfortable stay. The hotel is close to Sendai Station and there are several carparks nearby. It was also very convenient to have a FamilyMart next to the lobby on the ground floor. The laundry area is quite small and would have been nicer if there were more machines available. The dryer was unfortunately not very efficient. Service was great and the hotel was very clean. Rooms were of a good size. Would return.

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

Our 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay. If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy. The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay. We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai.

I had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room. The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai.

Everything is good and especially the equipment is very user-friendly! Also, the room size is big enough to open your luggage !