Hoteles de 4 estrellas en Java Oriental, Indonesia

We really liked our accommodation and initially we booked it to hike mount Ijen, however pick up would be around 01:00 so we decided to skip it. Breakfast was good, would recommend including it. Rooms were nice and spacious, bathroom was a bit dated, could use some work. Staff very friendly but because of a language barrier we assumed laundry was free, at least that's what some staff member told us after we asked. However it was as seen on the booking just 2 pieces a night (f.e. 2 shirts). At the bar the sold beers that were not on the menu. Beers on the menu were advertised with a price that included service charge and tax. The Beers they actually had and sold didn't have that included. All in all we really liked our stay but these were some experience that were a tad disappointing. In the end I still highly recommend to stay here to relax.

During our stay every night they have event and the music was distrubing untuil 10 PM on the lasdt day on saturday until mid night. The foods ok the have various meals , the service is good

We had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep. The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable. The 24-hour gym is a great bonus for guests who like to work out at any time of the day. One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic. Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.

Pro - excellent service from the staff! - We have a baby (＜ 1 yr old), they provided us with baby cot, baby bath tub and water scoop (gayung) - View of the animals from the room is breathtaking - Can throw carrots (3 pieces were provided by the hotel) from the room to the animals - Breakfast is yummy. They have a selection of local and international buffet spread - Can take photo with giraffes if you missed the breakfast with giraffe slot - Can feed the fishes at the lobby for free - Souvenir shopping at the hotel for convenience - there was a bird (cockatoo?) available for photo taking for free too Cons - stinks of animal poops at the lobby - Giraffe, rhino and meerkat feeding are extra charge - Only rain shower head (ie, not moveable)

ARTOTEL TS Suites Surabaya (Historically known as TS Suites Surabaya or listed as ARTOTEL Hayam Wuruk Surabaya on some booking channels) is a trendy 4-star boutique hotel with best locations

El personal del hotel no es muy amable ni atento. Algunos no entienden inglés básico. Me dejaron de pie sin motivo alguno. Solo cuando pregunté qué esperaba, alguien entró de un salto y me atendió. La habitación estaba bien. La cama era cómoda. Dormí bien. Pero las toallas estaban viejas y con las puntas deshilachadas. ¡Qué asco! La ubicación está a menos de 10 minutos de Tunjungan Plaza, un centro comercial popular. El tráfico es denso, así que cruzar la calle es complicado. No hay agua embotellada, pero las habitaciones tienen jarras para llenarlas de los dispensadores que hay fuera. Buena iniciativa.

Mudarse de otro hotel a pesar de ser pagado (ha sido terrible) Este hotel ha sido muy agradable con nosotros. Es tan elegante y hermoso. La habitación era buena, limpia. Nos sentimos mal con el tiempo, pero representan qué tipo de vista desde la piscina del hotel. En 4 volcánes. Toda la zona está detallada. Ir directamente y los ojos son alegres. El restaurante era delicioso. El desayuno era delicioso. También tienen un café maravilloso y venden cereales allí. El personal es muy responsable y amable. En general estamos satisfechos con el 200% Si realmente quería ir a este hotel de una vez, pero leí las opiniones y elegí la que 🤪 escapó, no creas en ninguna opinión negativa aquí. El hotel es maravilloso. Quizás encontrarás un poco de menos, pero creo que es la mejor opción aquí! Nos detuvimos a Ijin. Gracias al personal. Si tuviéramos más tiempo, nos quedaríamos aquí por unas noches más.

Banyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property. 🏨 The Hardware & Facilities (Top-Notch!) On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region. 🍳 Food & A Soothing Morning Ritual The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day. 🌱 Areas for Growth: Service & Sustainability To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve: Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area. Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience. 🗺️ The Verdict Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot. #ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger

This is firs time I stay here, the only small problem is the hotel near to railway trac and crossroad where noise from train, car and motorcycle can be hear inside room. So if you are looking for silent room, it is not good choice. Other than that is ok.

The hotel is brand new, everything is very clean, the staff are so Exellent service always smile , and the location very close for Bromo sunrise , will highly recommend this Resort fro Bromo trip