Hoteles de 4 estrellas en Java Oriental, Indonesia

Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.

Es una pena que esta bonita habitación esté descuidada. Hay restos de bebidas en la ventana. Me sorprendió mucho cuando abrí la cortina para ver la vista y encontré un vaso de Reese's sin tirar. La cafetera también estaba polvorienta. Al desayunar, había una marca de pintalabios en el vaso. ¿Cómo se filtró? Espero tener más cuidado en el futuro. Siento no haber fotografiado ayer el vaso y la taza que no habían tirado.

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!

Absolutely loved staying here! From the moment I checked in, I felt welcomed and valued. The room was spacious, clean, and very comfortable. The bed was super cozy — I slept so well! Staff were incredibly friendly and always ready to help. Highly recommended for anyone looking for comfort and great service.

One of the best hotel in Surabaya, standing on the biggest mall in Indonesia, we can feel a good holiday with another experiences. The breakfast was so amazing, have a good taste and serve with a lot of kindness. We will back again.

If you're looking for a cozy and romantic escape, this hotel is a fantastic choice for couples. I decided to upgrade my room for a mountain view, and it was absolutely worth it. Waking up to the breathtaking sight of not just one but two mountains was an unforgettable experience. The cold weather added to the charm, especially when it drizzled lightly, creating a peaceful, gloomy atmosphere. Sitting on the balcony with a warm cup of coffee (or even ice coffee for a refreshing twist) while watching people swim below was incredibly relaxing. The twinkling lights from the locals’ homes in the distance made the view even more magical at night. As for the hotel itself, there's nothing to worry about. It’s clean, comfortable, and surprisingly affordable. If you're looking for a budget-friendly yet romantic stay with a stunning view, this place is definitely worth considering.

I don’t quite understand the hype surrounding this hotel. Apart from its scenic view and peaceful ambiance, there’s not much else to say about it. The breakfast was ordinary, and you’ll have to pay extra for a cappuccino, while black coffee is the only one that’s free. The TV is also quite small. I’m not planning to return here.

Hotel yang nyaman di pusat kota surabaya, dekat dengan stasiun gubeng dan pusat perbelanjaan terkenal di surabaya

El ambiente parece de lujo, pero las comodidades interiores son pésimas; ni siquiera hay secador de pelo. Pedí uno repetidamente, pero no me lo dieron.

Very friendly staff. Rooms bit on the small side despite my booking a family room. Breakfast buffet is ok, more street food style. Good location, close to the big attractions.