Servicios destacadosPiscina, Posibilidad de practicar surf, Spa
Fabuloso
55 valoraciones
9,2/10
1 noche
Desde 149 €
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9,6/10
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BbibrewdogDisappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
UUsuario invitadoLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
UUsuario anónimo服务 friendly taff with good smile. they all speak softly
设施:bath room is big with 2 basins🤗 swimming pool has warm water with good view
great breakfast with nice coffee.
UUsuario anónimoRoom: spacious, clean and comfortable. Our room was on the highest floor and it was quiet. If you’re traveling with an elderly, just be cautious as the shower floor is extremely slippery. One downside is that water pressure and temperature is not very stable.
Location: situated in the heart of CBD, it’s a fairly safe area. Parking available for hotel guests and shuttle available to V&A Waterfront
Staff: Front desk and lobby staff are friendly and welcoming. Security at the hotel and parking were also very friendly and helpful. Most staff at the restaurant were not as friendly (most but still a few staff was friendly and helpful and provided great service)
Staff often forget guests’ drink orders as 2 days in a row, we did not get our tea during breakfast. I also ordered a cappuccino while waiting in front or the coffee machine however I was forgotten as well. I was better off making my own coffee.
Breakfast: They served standard American style breakfast with selection of fruits, pastries and salads. Their hashbrowns were my favourites! If only the food can be a little different everyday, we stayed there for 4 days and had the same food everyday.
Overall, we enjoyed our stay room but restaurant staffs’ service and attitude can be improved.
UUsuario invitadoMuy bueno, limpio, vivir en el nivel superior puede aprovechar la belleza de Putin, especialmente cuando se levanta temprano, muy bueno, también hay muchos tipos de desayuno, muy delicioso, vale la pena recomendar,
KKeyloEl hotel está situado en el centro de la CBD. Se encuentra más cerca de muchas instalaciones locales y una larga calle. El desayuno tiene varias opciones y el restaurante está abierto hasta muy tarde de la noche y cuenta con cocinas locales e internacionales como la corta costilla coreana y el rollo de primavera vietnamita. El hotel tiene el Grotto Spa, que recomiendo muy bien.
LLikeAStarSanbona Wildlife Reserve is a league of it's own. Our driver picked us up from Cape Town and it took about 2 and a half hours to reach the gate of Sanbona
From the gate to our glamping tents was another 90 mins drive into an expansive dessert - 62,000 hectares
We got real lucky and saw Lionesses, Cheetah, Giraffes, Hippos, Rhinos, Baboons, Elephants etc. Our Guide Joe was absolutely fantastic and knowledgeable
The glamping tents were so spacious, connecting you right back to nature with outdoor showers, jacuzzi etc
Our meals were fantastic, and they can accommodate to most dietary restrictions. We ended up trying both the Springbok, Kudu, Hake, Kingklip - all local delicacies
Love how South African wines were included in our full board experience allowing us to sample Bruts, Rosé and even their Pinotage
We ended the evening stargazing as usual, this time being able to see both the Southern and Northern Hemispheree
NNEIL-DEVONThis stay was absolutely magnificent from arrival to departure, upgraded as we arrived at the hotel. The staff, incredible! Always doing more than asked, going out of their way to assist in making plans, arranging transport or just providing extra information.
Shout out to Claudia, who was patient and articulate. She stopped her work in order to attend to me at all times.
Shout out to Dewald, humorous, witty and exquisitely piquant. Always up for a conversation amd willing to make anything amd everything more convenient for the guests.
Rennia and Alice, ebullient and light-hearted, i felt the care and meticulous nature of their work through all they did, and the smiles they provided, thank you!
The entire staff, quite warm and accommodating! Clean room, aesthetically modern and quaint.
100% recommended, convenient location for all your needs!
UUsuario invitadoEl desayuno del hotel era muy bueno. La vista fue muy inspiradora. La habitación tenía un gran café disponible. El personal era muy útil y amigable. El gerente de ojos de Brown era muy paciente con mi abuela y muy profesional. La ventilación del baño fue un poco problemática y el aire acondicionado no funcionaba. La piscina está calentada y se mira hacia las estrellas que se inspiran. En general, recomendaría definitivamente este hotel.
UUsuario invitadoSo good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
¿Cuál es el precio medio de una habitación en un hotel de 5 estrella(s) en Cabo Oeste?
El precio medio de una habitación en un hotel de 5 estrella(s) en Cabo Oeste es de 627 € entre semana, y de 632 € durante los fines de semana (viernes y sábado).
¿Qué hoteles de 5 estrella(s) en Cabo Oeste admiten mascotas?
¿Qué ofertas hay para hoteles de 5 estrella(s) en Cabo Oeste?
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