Hoteles de 5 estrellas en Florida, Estados Unidos

La habitación estaba limpia y ordenada, y la cama era especialmente cómoda. Sin embargo, las duchas estaban un poco anticuadas. Reservamos una habitación con vista parcial al mar, lo cual fue totalmente innecesario, ya que daba directamente al aire acondicionado. Una habitación con vista a la ciudad o a la piscina habría sido mejor. Miami Beach está gestionado por una empresa, por lo que no hay playas privadas en los hoteles, algo que no esperaba. La piscina estaba muy concurrida y era un poco pequeña. Los demás servicios y la comida fueron excelentes. El estacionamiento era extremadamente caro: 60 dólares por día.

The resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning. All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.

En general, es un buen complejo turístico en la playa, con muchas piscinas, excelentes vistas y muchos restaurantes, aunque un poco caros. El servicio de valet parking cuesta 58 dólares más impuestos, y el estacionamiento propio 47 dólares.

La decoración era muy original y el personal de recepción fue amable y atento. Cenamos en el hotel, pero era demasiado caro. Habíamos reservado el desayuno, que se servía a las 11:00, pero cuando llegamos a las 10:50, no nos dejaron entrar. Quedamos muy decepcionados.

We had a wonderful stay at Cheeca Lodge! The staff was super friendly, the rooms very clean and the amenities were amazing! The food on resort was tasty and well made, too! We also indulged in a couples massage that was so relaxing - we will definitely be back!

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

Recientemente se quedó en JWMarriot en Marco Island. (March 12-15) Reservó dos habitaciones que se suponía que eran Reyes con cama de arrastre. Tenemos nuestros nietos con nosotros y necesitamos las camas de remolque. El hotel acordó proporcionar la cama de rodillo pero muy incómodo y no lo que pagamos.

La habitación era probablemente la más cara de todo el hotel. El registro se retrasó hasta las 17:30. El colchón de la cama king size estaba medio hundido. Me quejé al hotel, pero no lo cambiaron a tiempo. Más tarde, descubrí que la cerradura de la puerta corredera de la planta baja no funcionaba. No la arreglaron esa noche y vinieron a cambiarla a la mañana siguiente. Además, las tazas de café no estaban bien limpias; se veían claramente manchas de café. La mesa redonda del salón no estaba limpia; los residuos pegajosos se pegaron a mi ordenador, lo cual fue asqueroso. En resumen, no volveré a reservar en este hotel. Una decepción.

One of the best hotels I've stayed but the walls are very thin

El hotel recién inaugurado, ubicado en Marathon Island, tiene un muy buen ambiente. Está a casi 7 millas del puente. Puede ir de Miami a Key West y descansar. El hotel puede inscribirse directamente en buceo, kayak, pesca, ciclismo y otras actividades recreativas (de pago). El hotel cobra una tarifa de complejo de 33,75 USD por noche y una tarifa de aparcamiento de 20 USD por noche.