Hoteles de 5 estrellas en Hokkaidō, Japón

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Confort moderno con servicio excepcional. Recientemente nos quedamos en este hotel de 3 noches y fue muy impresionado. El ambiente y la habitación: El hotel dispone de un diseño limpio y mediocre. La habitación era decente, no muy pequeña para 2 personas, y estaba perfectamente mantenida. ิิิิฺ-Las modernas instalaciones incluyen una máquina Nespresso y una televisión inteligente con Netflix nos han hecho muy cómodo la estancia cuando nos nevemos fuera. La habitación se refresca con agua potable. Servicio: El personal de la ciudad es el verdadero hotel, es muy amable, siempre nos saluda con un sonrisa. Ubicación y cena: El hotel está situado en el centro de la ciudad, pero no se encuentra en el centro de la ciudad, pero está a poca distancia de caminar a todo. El hotel dispone de una amplia variedad de restaurantes y restaurantes, y ofrece una amplia variedad de restaurantes y restaurantes. Una pequeña nota para mejorar: La única cosa que me perdí fue la capacidad de abrir una ventana ligeramente. Verdict: Altamente recomendado para aquellos que valoran la limpieza, la estética moderna y el servicio de primera calidad.

La habitación era muy espaciosa y el edificio muy sólido. Durante mi estancia, hubo un terremoto en Hokkaido de unos 5 grados, pero solo sentí cómo se movía la cama. La cerveza en el bar del vestíbulo es excelente. Parece que antes era una oficina de Sapporo Beer, así que si tienen la oportunidad de hospedarse, ¡definitivamente prueben la cerveza! Desde la estación de Sapporo, son solo 6 minutos en taxi, y también hay una parada de autobús justo en la puerta. El outlet de artículos deportivos frente al hotel también vale la pena visitar.

Al principio, disfrutamos de una maravillosa estancia de una noche, que se convirtió en dos debido a un cambio de itinerario. El hotel es privado y tranquilo. Perfecto para relajarse con la esteticista del hotel y con acceso directo a los baños. Aunque no hay pesas, el equipo del gimnasio es nuevo y está bien mantenido, con suficiente para ejercitar la mayoría de los grupos musculares. Las habitaciones son muy limpias y lujosas. El desayuno era abundante. Me alojaría de nuevo si necesito alojarme cerca del aeropuerto de Chitose una o dos noches.

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.

Mejor en el resort de clase para diseño y hardware. Excepcional contacto personal por los gestores y el equipo de alto nivel. Terribles opciones de cena en el lugar. Amar los restaurantes italianos, chinos y japoneses. Esquí en esquí. Bellas piscinas interiores y jacuzzis. Equipado gimnasio. El hotel tiene una gran variedad de habitaciones, y el personal de la habitación tiene una gran variedad de habitaciones.

Al registrarme en la recepción del hotel, conocí a un chico que hablaba chino, lo que hizo que la comunicación fuera más fluida. Sacó el folleto del hotel y el autobús turístico gratuito del hotel y, con paciencia y detalle, presentó las distintas instalaciones del hotel, los lugares de interés y las rutas y métodos de viaje del autobús turístico gratuito. El hotel es muy nuevo. Cerca del vestíbulo hay consigna de equipaje de autoservicio. La habitación está muy limpia (tenga cuidado de cambiarse los zapatos en la entrada antes de pisar la alfombra del interior). La pared de la base del segundo piso está pintada de forma bonita y presenta comidas y atracciones cercanas. El jabón de manos de la habitación huele un poco a ciprés de LELABO, y las manos huelen bien después de lavarlas. Servicio: Vale la pena mencionar que la recepción del hotel ayudó a llamar y hacer reservas en restaurantes, ¡lo cual fue realmente genial!

Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.

I had an enjoyable stay at Akan Yuku no Sato Tsuruga. The hotel offers a relaxing atmosphere and is a wonderful place to experience the beauty of Lake Akan. The service was excellent throughout my stay. The staff were warm, attentive, and professional, always greeting guests with a smile and making every interaction pleasant. Their hospitality really enhanced the overall experience. The onsen facilities were one of the highlights of the hotel. They are spacious, beautifully designed, and have a luxurious feel, offering a great variety of indoor and outdoor baths. The only minor drawback was that the top-floor outdoor bath did not appear to be as clean as the other baths. Overall, the onsen experience was still great. The room was a little on the compact side, but it was clean, comfortable, and well maintained. Overall, I had a great stay and Akan Yuku no Sato Tsuruga is a great choice in Lake Akan.

Hotel is nice and the service is excellent, most of the staff can speak english and they full of passion to customer. The only downside is they dont have a gym room but overall the hotel is recommended.