Fecha de publicación: 29 jun 2026
JustJGrand City Hall Medan is a genuinely impressive hotel and one of the better luxury stays in Medan. From the moment you arrive, you can immediately tell that this is a true five-star property. The lobby is constantly busy and lively, yet everything feels organised and well controlled. Despite the number of guests coming and going, the hotel maintains a polished and professional atmosphere.
The room was excellent and easily one of the highlights of the stay. It was spacious, comfortable, and well maintained. Having access to the indoor pool added an extra touch of luxury and made the experience feel even more premium. The amenities provided were of good quality and reflected the hotel’s upscale positioning.
The facilities are another strong point. The swimming pool is spacious and inviting, while the gym is large, well-equipped, and has everything needed for a proper workout. The hotel’s location is also fantastic, with plenty of restaurants, cafes, and places of interest within walking distance, making it convenient for both leisure and business travellers.
Breakfast offers a very large selection of dishes, with plenty of local and international options available. While the variety is impressive, the taste of most items was simply decent rather than exceptional. There is certainly something for everyone, but the food itself doesn’t quite reach the same high standard as the rest of the hotel experience.
Unfortunately, we experienced an accident during breakfast service. To the hotel’s credit, the staff handled the immediate situation quite well. We were promptly moved to another table and complimentary coffees were provided, which was appreciated. However, it felt like the incident should have been escalated further to management, where a more meaningful service recovery could have been considered.
That said, the incident did not significantly affect our overall impression of the hotel. The quality of the rooms, facilities, and overall experience still stood out. Grand City Hall Medan delivers the comfort, amenities, and level of service expected from a five-star property, and it remains a hotel that I would happily recommend to anyone visiting Medan.
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Precio por noche desde43 €
Fecha de publicación: 2 ene 2026|Habitación Deluxe con cama extragrande
ElisaDanielleThe jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.
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Precio por noche desde60 €
Fecha de publicación: 24 nov 2023
verycoldbrew
Un hotel limpio y bueno con la mejor ubicación en la ciudad de Medan.
La habitación era grande, limpia y muy cómoda.
El hotel está en el centro de la ciudad, donde se encuentra el centro de la ciudad.
No se queja, pero que el pequeño gesto es necesario ...
Sin embargo, la dama FO que me trató fue muy amable ...
Muy recomendado para quedarse aquí ...
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Precio por noche desde30 €
Fecha de publicación: 13 may 2026
Usuario invitadoEste hotel está bien situado cerca del Terminal Ferry. La habitación es limpia y el servicio es bueno. El desayuno tiene una variedad de opciones desde la cocina occidental, local y asiática. Esto nos da un pastel de complimentación para nuestra excursión de luna de miel. Es un servicio tan pensado y excelente.
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Precio por noche desde77 €
Fecha de publicación: 17 sep 2025|Habitación deluxe (cama doble grande), no fumadores
Usuario invitadoBuen lugar con personal cortés y útiles.La distribución de alimentos fue buena y saborosa.Muy espaciosa habitación.Los limpiadores también limpiaron la habitación como esperaba.Muy limpio y limpio.El hombre de la puerta delantera y también el receptor siempre sonrían y ofrecían ayuda. - ¡No!
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Precio por noche desde43 €