Hoteles en Java OrientalUn 80 % de los viajeros escogen esta zona
CChong Win Ron2025.09.16
The stay at Double Tree Surabaya is fantastic. All the staffs are very welcoming and friendly. All of them will great you when seeing you. The breakfast serving in the restaurant is fantastic! Thousands types of varieties served! Please choose this hotel when you visit.
Es bueno. El alojamiento para descansar antes y después de escalar el volcán es básicamente de nivel doméstico de cinco estrellas. La actitud y el servicio son muy buenos. Hace que la gente se sienta muy cómoda. El ambiente de la habitación es bueno, hay un restaurante y se puede. Consigue una habitación. Puedes retrasar el check-out hasta las 12:30 y puedes agregar más más tarde. La piscina de Qianyou es muy cómoda. Una mención especial es que el piso 11 tiene todo lo que necesitas para experimentar la comida indonesia.
Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming.
The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.
The hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.
The JW Marriott is a next level from the others Marriott hotels. The friendly staff, various of food options in breakfast and countless points had made my stay a wonderful one.
Booked for my friend, she brings her husband and her daughter.
Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile.
The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.
Hoteles en Java OrientalUn 80 % de los viajeros escogen esta zona
UUsuario invitado2025.09.02
El personal cálido y amable que ofreció buenos consejos prácticos sobre las protestas y la seguridad, fue muy apreciado.
Las habitaciones son grandes (normas de tamaño desde un momento diferente) y la combinación de características vintage analógicas y características actualizadas es encantadora.
La distribución de buffet es excelente calidad, limpia y una buena combinación de deliciosas opciones locales e internacionales continentales.
El spa es hermoso, aunque el servicio puede variar - yo tenía un hermoso terapeuta y el terapeuta de mi amigo estaba usando su teléfono durante la sesión (que no es aceptable en ningún lugar de masaje, qué más en este lugar) incongruente con los muy altos estándares de servicio y hospitalidad establecidos por el resto del personal.
¡Volvería y permanecería aquí otra vez!
Tuve una estancia maravillosa en el Wyndham Surabaya. El hotel es elegante, moderno y está muy bien mantenido. La habitación era espaciosa, limpia y muy cómoda, con todas las comodidades que necesitaba. El servicio del personal fue impecable: atentos, amables y siempre dispuestos a ayudar. Me encantó especialmente el desayuno, con una gran variedad de opciones deliciosas. Además, la piscina es estupenda para relajarse. La ubicación también es muy práctica para explorar la ciudad. Definitivamente recomendaría este hotel y volvería sin dudarlo.
Room Change at Midnight, Poor Sleep
I had to switch rooms at midnight because the air conditioning couldn't cool below 20°C. The technician couldn’t fix it and advised me to call the duty manager. I had an early flight and needed rest, but the room change took time, and I was disturbed again by a late-night call offering a towel. I finally slept around 12:30 AM and had to wake up at 5:15 AM. On the bright side, the porter kindly gave me a breakfast bag before my early checkout. Still, I’m reconsidering staying here again—might opt for a 4-star hotel with better comfort next time.
I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure!
I found nice squirrel to live in the tree nearby
Muy bueno
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Fantástico
JjetlaggerWestin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming.
The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.
NNurahThe hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.
TThais Carolina 14We came from Malaysia and stayed at Shangri-La Surabaya with our baby and family and it was a perfect experience from start to finish. The staff were extremely friendly, helpful, and always made sure we were comfortable. They treated our baby with so much care, even preparing a baby cot and warm water whenever needed.
UUsuario anónimoBooked for my friend, she brings her husband and her daughter.
Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile.
The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.
NNightmaremareThe Junior suite was very spacious but the furnishing could make a little more sense. For example the bedside table was just a round table without any drawers. The bathtub water outlet protruded to half the width of the bathtub and was a danger for little kid's head. Body lotion, which we expected to be a basic amenity, was not available even when requested. Breakfast was a good spread but protein choices were very limited. There are some kid activities but all with separate charges.
UUsuario invitadoOur trip to Bromo and Ijen started from Surabaya. Ascott has a great location just beside the Pakuwan Mall, and the people are super friendly during check in and out, and during our stay, they were very helpful to provide anything we need.
The service apartment is spacious and clean. Thanks for a wonderful stay.
CChong Win RonThe stay at Double Tree Surabaya is fantastic. All the staffs are very welcoming and friendly. All of them will great you when seeing you. The breakfast serving in the restaurant is fantastic! Thousands types of varieties served! Please choose this hotel when you visit.
Uuow31This hotel stands out in Surabaya for its high standard of cleanliness. The bedding was impeccably maintained, providing a genuinely comfortable and restful night’s sleep.
The service was professional and discreet. I accidentally left a shirt in my room, and the staff promptly contacted me to inform me — a level of attentiveness that reflects well-managed hospitality.
I would not hesitate to stay here again on my next visit.
UUsuario anónimoI had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure!
I found nice squirrel to live in the tree nearby
LLim Wai Yee- Awsome hotel with very supportive & polite teams
- Free upgrade of room
- Fantastic location surrounding with eatery, Indo Supermarket & walking distance to nice shopping mall, Galaxy Mall.
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