Hoteles en Java OrientalUn 33.3 % de los viajeros escogen esta zona
UUsuario anónimo2026.02.03
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro
Todo bien excepto el AC es inconsistente. Se desconecta a media noche. También la presión del agua es baja.
El desayuno es razonable.
Más allá de eso, todo bien.
La habitación era grande, cómoda y limpia.. Altamente recomendado para quedarse aquí si va a Surabaya
La cama es lo suficientemente grande para dormir hasta 3 personas 😁
Es bueno. El alojamiento para descansar antes y después de escalar el volcán es básicamente de nivel doméstico de cinco estrellas. La actitud y el servicio son muy buenos. Hace que la gente se sienta muy cómoda. El ambiente de la habitación es bueno, hay un restaurante y se puede. Consigue una habitación. Puedes retrasar el check-out hasta las 12:30 y puedes agregar más más tarde. La piscina de Qianyou es muy cómoda. Una mención especial es que el piso 11 tiene todo lo que necesitas para experimentar la comida indonesia.
Tuve una estancia maravillosa en el Wyndham Surabaya. El hotel es elegante, moderno y está muy bien mantenido. La habitación era espaciosa, limpia y muy cómoda, con todas las comodidades que necesitaba. El servicio del personal fue impecable: atentos, amables y siempre dispuestos a ayudar. Me encantó especialmente el desayuno, con una gran variedad de opciones deliciosas. Además, la piscina es estupenda para relajarse. La ubicación también es muy práctica para explorar la ciudad. Definitivamente recomendaría este hotel y volvería sin dudarlo.
Hoteles en Java OrientalUn 33.3 % de los viajeros escogen esta zona
Mmighty mousies2026.04.26
Location is second to none, near to Tunjungan Plaza.
Service is amazing, I loved the short hair lady with glasses at the recep. She is so warm and friendly. Indigo's staff is also lovely and attentive.
Room is really nice. Big bathroom, hot showers. Good quality toilet paper (always a sign if the management cares). You can relax and trust everything works.
Pool is big and the water is warm. But the immediate sides of the pool is a bit dirty.
The chef here is superb. Their soto soups are out of this world. And almost everything on the breakfast buffet is so good. Except the coffee. That's pretty weak and not showing off true Indonesian coffee.
The cocktails here are so good too, great taste and strong as well. Although I didn't like the one with creme de menthe.
Heritage tour at 2pm and 4pm. Try to go. It's cool.
.
Great solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma.
JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻
Excellent service and a comfortable, clean room. However, it was a bit confusing having two separate buildings with keycard access. Unfortunately, the noise from children running around in the room above was quite annoying.
La villa es bonita, espacial, cm en el armario de la cocina no es tan sucio como nunca se ha limpiado.
El servicio del personal está bien.
el desayuno es variado, interesante y delicioso.
El hotel ofrece un servicio excelente y me ubicaba en una habitación Deluxe renovada, llena de espejos, que no me importaba. La gerente de la Sra. Tasya trató de inmediato y eficazmente mi solicitud de cambio de habitación, incluso me escolta personalmente a la nueva habitación. Por separado, la jefa Kurnia Fitri también fue increíblemente atenta; me presentó a un auténtico alimento indonésico local, incluyendo una deliciosa sopa de pollo que recomiendo muy bien.
Rooms are always impeccable and have everything you need. The bed is comfy and the shower excellent. Because the hotel is set well back from the main road there is never any noise from the street. Surabaya has two ‘main’ centres these days and the Shangri La sits about mid way between the two.
Fantástico
198 valoraciones
9,5/10
Precio desde
53 €
por noche
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9,5/10
Fantástico
RRoti abonLa habitación era grande, cómoda y limpia.. Altamente recomendado para quedarse aquí si va a Surabaya
La cama es lo suficientemente grande para dormir hasta 3 personas 😁
HHook OneStayed there for 3 nights. Check-in was quick. Room amenities were just average and I noticed the bath towels were clean but need to replace as it looked slightly ”brownish” and slightly worn.
Breakfast was just average selections. And selections did not change for the 3 nights I stayed there.
However, it was a nice hotel and welcoming.
UUsuario invitadoExcellent service and a comfortable, clean room. However, it was a bit confusing having two separate buildings with keycard access. Unfortunately, the noise from children running around in the room above was quite annoying.
UUsuario invitadoRooms are always impeccable and have everything you need. The bed is comfy and the shower excellent. Because the hotel is set well back from the main road there is never any noise from the street. Surabaya has two ‘main’ centres these days and the Shangri La sits about mid way between the two.
UUsuario anónimoBooked for my friend, she brings her husband and her daughter.
Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile.
The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.
JjetlaggerGreat solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma.
JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻
UUsuario invitadoOur trip to Bromo and Ijen started from Surabaya. Ascott has a great location just beside the Pakuwan Mall, and the people are super friendly during check in and out, and during our stay, they were very helpful to provide anything we need.
The service apartment is spacious and clean. Thanks for a wonderful stay.
UUsuario anónimoEl hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro
Todo bien excepto el AC es inconsistente. Se desconecta a media noche. También la presión del agua es baja.
El desayuno es razonable.
Más allá de eso, todo bien.
Uuow31This hotel stands out in Surabaya for its high standard of cleanliness. The bedding was impeccably maintained, providing a genuinely comfortable and restful night’s sleep.
The service was professional and discreet. I accidentally left a shirt in my room, and the staff promptly contacted me to inform me — a level of attentiveness that reflects well-managed hospitality.
I would not hesitate to stay here again on my next visit.
UUsuario invitadoGood location, nice big room but it felt quite dated. Big pool area. Breakfast was substantial with lots of local food options. Concierge staff were super friendly and helpful.
¿Cuál es el precio medio de una habitación en un hotel de 5 estrella(s) en Java Oriental?
El precio medio de una habitación en un hotel de 5 estrella(s) en Java Oriental es de 132 € entre semana, y de 136 € durante los fines de semana (viernes y sábado).
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