Hoteles de 5 estrellas en Gran Este, Francia

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

The hotel was a wonderful experience. Everything was perfect. The beds were comfortable and the pillows allowed for a great nights sleep. The Spa experience was a brilliant way to relax after exploring the city.

Fantastic location right next to the cathedral !  Easy to get around the city center and many restaurants options near by.  The rooms are a bit old but considering the location it may be the best option in the area.  Highly recommended !

Como miembro Platinum de Bonvoy, no me di cuenta de que este hotel es en realidad propiedad de Marriott. La ubicación es muy buena. En el centro del casco antiguo, no se permite la entrada de vehículos al casco antiguo de Estrasburgo. Se puede aparcar. en el parking más cercano y deja que el hotel te recoja. Generalmente recomiendo Parking Indigo, pero personalmente creo que Parking Gutenberg es más conveniente.

La chambre était magnifique ! en fait plutôt un appartement qu'une chambre... dommage d'être seule pour en profiter, mais c'est le jeu quand on voyage pour le travail. Propre, et bien décoré, le seul bémol (de taile pourtant) est la difficulté à avoir de l'eau chaude. Un bug de chaudière certainement.

room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel. closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good

Hotel señorial muy histórico en el pueblo, sobre todo como un pequeño balcón, mirando hacia un gran huerto de uvas, escuchando las campanas de la iglesia, tranquilo y cómodo, me siento genial. El personal de recepción fue muy acogedor y nos llevó al estacionamiento detrás. Los bombones que se entregan son deliciosos. La cena es en el primer piso, el restaurante de estilo retro. También hay un restaurante Michelin que cierra los lunes y los lunes.

Sólo vivimos una noche y todos los aspectos se sentían bien. 🔔 Servicio: La recepción y el pequeño hermano de equipaje son muy entusiastas y están en consonancia con los estándares de cinco estrellas. Y el personal del hotel estará en inglés, cómodo para comunicarse

Memorable stay in Reims. Amazing dinner in the 3 michelin star.