Hoteles de 5 estrellas en Gran Este, Francia

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

Hotel muy bonito, el hotel está en una buena ubicación, el casco antiguo está a las afueras, el desayuno también es muy delicioso, una experiencia de estadía satisfactoria, volveré si tengo la oportunidad.

¡Fantástico lugar cerca de la catedral !  Fácil de llegar al centro de la ciudad y muchas opciones de restaurantes cerca.  Las habitaciones son un poco viejas, pero considerando la ubicación, puede ser la mejor opción en la zona.  Muy recomendado !

room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel. closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good

Nos encantó este hotel. Desde nuestra llegada, el personal, amable y atento, nos recibió cálidamente. Nuestra habitación era preciosa y agradecimos el agua de cortesía y los pequeños detalles que nos dejaron durante el servicio de cobertura. El hotel está a pocos pasos del bonito centro y nos encantó el spa. El desayuno fue estupendo: mucha variedad y comida de muy alta calidad, todo servido con una sonrisa. Sin duda, volveremos, gracias.

The hotel is classic and beautifully designed, offering a timeless charm. The view from the room was stunning and added to the overall experience. Breakfast was marvelous, with a wide variety of delicious options. The staff were consistently friendly and helpful, making the stay feel warm and welcoming. A special thank you to the concierge team for their excellent assistance with transportation arrangements. Truly a delightful stay!

Magic, personal sorridente y cuidados pequeños para el cliente. Muy bonita habitación, limpia muy bien equipada. Flujo de champán a la llegada, pequeños bonbones pffert en la habitación y una delicada atención al inicio.El spa es muy bueno, limpio, piscina, sauna, hammam y la posibilidad de hacer cuidados.El restaurante, por decirlo, excepcional, refinado, sorprendente, Un verdadero delicioso. Un estancia mágica.

Hoteles en Elisabona, bien equipado y muy cómodo. Lería perfecta, baño amplio y bien equipado. Plataforma de cortesía muy apreciada Pequeño desayuno muy variado y excelente

El hotel está situado en una zona más alejada, por lo que necesita un vehículo para el convencimiento.

Memorable stay in Reims. Amazing dinner in the 3 michelin star.