Hoteles de 5 estrellas en Hesse, Alemania

The Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.

⭐⭐⭐⭐⭐ Incredible Stay – Modern, Clean, and Fantastic Service! I had a wonderful stay at this hotel. The property is very modern and spotless throughout. The staff were fantastic, making check-in seamless and offering great hospitality. The room was comfortable, but the highlight was the amazing shower! Furthermore, dinner in the restaurant was excellent. I highly recommend this hotel

Instalaciones: Instalaciones muy completas Higiene: muy limpio, sin pantuflas, caminar por el suelo, pies muy limpios. Medio ambiente: Enfrente hay un centro de convenciones y exposiciones Detrás del centro de convenciones y exposiciones hay un pequeño centro comercial local, que tiene de todo y es muy conveniente para comer. Hay supermercados y tiendas de productos químicos diarios. Servicio: La recepción es muy acogedora y habla bien inglés. El servicio de desayuno también es bueno. Puedes traer bebidas.

Ubicación - al lado del metro Aunque la ubicación es grande, la entrada es pequeña, también se ocultó por el hotel recoger vehículo que resultó en el hotel no es visible! Residuos de la caza de tiempo de hoteles La imagen del hotel en términos de edad y diseño es de manera diferente, lo que ha dado lugar a una habitación más pequeña debido a la asignación de diseño, mala imagen proporcionada por el hotel El hotel muestra signo de edad en comparación con el hotel más nuevo, incluso si están en la categoría no de lujo A pesar de un hotel de lujo en marca y precio, se encontró gran polvo detrás de la mesa No recomendaría el hotel

If I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down. Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality. Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.

I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.

Staff was very friendly, breakfast was amazing. There were silverfish in the bathtub though and hairs in the bathtub as well as the sink. View from the King Room Floor 3 was mostly on a construction site.

Hotel nuevo con un diseño moderno y sofisticado. La habitación era bastante espaciosa, y la cama y las almohadas eran muy cómodas. El baño también estaba limpio y bien diseñado, con una cabina de ducha y una puerta que mantenía el baño seco. Lo único que faltaba era un juego de cepillos de dientes. Se proporcionaban pijamas desechables. El desayuno estaba bueno, y además del buffet, pedí una tortilla para desayunar. En general, es un buen hotel en Frankfurt.

El hotel es un hotel muy bueno con el mejor servicio en Frankfurt.

El hotel no es grande, pequeño y delicado, y la mayoría de los alimentos frescos de desayuno a cena son alimentos biológicos El servicio del hotel está listo, las reservas no están completas. Quiero dos barriles de agua de minas que no pueden enviarse toda la noche,