Hoteles con Desayuno en Gobernación de Susa, Túnez

Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available. The room was brilliant, and they delivered a cot straight away when we got in there. The pool was great for the little one. Drinks were fairly prompt. When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service). Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese. Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.

We stayed as a group of 14 people across 6 rooms, so we experienced many aspects of this hotel. Unfortunately, while the hotel looks stunning from the outside, the overall experience was disappointing and nowhere near what you would expect from a 5-star property. In terms of service, it felt closer to a 3-star hotel. From the moment we arrived, the experience was underwhelming. We were charged for basic cold water and lemonade on arrival, which are complimentary at many hotels of this standard. Room service was extremely slow. Even simple requests such as sugar or coffee regularly took over an hour to arrive. There was no iron or ironing board in the rooms, and requesting one meant waiting several hours, only to be allowed to use it for 20 minutes before it had to be returned. Breakfast was average with limited variety, particularly for adults. The highlight was the freshly made omelettes, which were excellent. However, the dining experience was let down by tables that were not cleaned promptly and a lack of cutlery. If you needed additional cutlery, you often had to ask a waiter. It also appeared that service was noticeably better for guests who were giving tips, which created an uncomfortable feeling of unequal treatment. The swimming pool itself is beautiful, but even there the experience was frustrating. Many of the best sunbeds seemed to be effectively reserved for guests who tipped the staff. One of our rooms had a blocked toilet, and although it was reported, it should never have been an issue in a hotel claiming to be 5-star. The lighting throughout all the rooms was very dim, making them feel dark and rather claustrophobic after sunset. The bathrooms were outdated and poorly designed, and there was no hair conditioner provided, which is surprising for a hotel with swimming pools where guests frequently need it. The one area that truly stood out was the spa. We enjoyed the hammam followed by a full body massage, and it was easily the best part of our stay. I would especially like to thank Miss Huda, whose professionalism and excellent massage made for a genuinely relaxing experience. Overall, this hotel has the appearance of a luxury resort, but the service, facilities, and attention to detail fall well below the standard expected of a 5-star hotel. There is significant room for improvement before it can justify its rating.

This is a standard all-inclusive hotel in Sousse. It’s a little dated in places but very clean and you can’t go wrong for the price. The staff are very helpful and I love how they include lots of Tunisian dishes at breakfast and dinner. I had a great stay.

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

Was a last-minute trip, and we've got the best deal ever! Really enjoyed my stay. Lovely location, nice beach, amazing staff and animation team. I will go back!

El balcón de la habitación está dirigido al jardín del hotel, es muy bonito. La casa de banquillo es la más antigua.

Very well located, central to the tourist area. Hotel is in dire need of a refresh, however it’s the norm in Tunisia.

В этом отеле мне понравилось месторасположение поблизости к морю. Питание среднее. На ресепшн просили деньги за предоставление хорошего номера. В номере убирались очень плохо только если сказать администратору и попросить. Нет на дверях таблички ”не беспокоить”. В номерах мебель и сантехника старые. Отель проводит различные мероприятия и выставки на своей территории, поэтому очень много людей. За едой очереди хотя все стараются быстро обслужить. Ну прийти и быстро покушать не получится никогда. За полчаса до окончания ужина убирает всю еду в один маленький уголок с ограниченным ассортиментом. Я заказывала на сайте trip.com, но почему-то мне предоставили ваучер с питанием не all inclusive. Понравилось что на завтраке были свежевыжатые соки за небольшую плату. Понравился ресторан на пляже. Отель позиционирует себя как четыре звезды ,но в некоторых других отелях три звезды мне было комфортнее.

Personnel très compétent, souriant et agréable. Ousra et Aymen 🥰ont était a l écoute et  arrangeant, pour ma sortie tardive de l’hôtel, Bel emplacement toute commodité  à recommander vivement👍

He estado en Green Park 3 veces. El hotel ofrece un ambiente relajado y frío, no es un hotel para la fiesta. El personal es agradable y curioso . El barman Lotvi es atento y profesional. El hotel está muy bien, pero no hay nada que no sea tan fácil. La experiencia de comer ha mejorado desde hace tiempo, con más problemas de resolución y visibilidad de todos los miembros del personal. Cuando opto por comer en los barbecues locales, refleja la mala calidad de los peces que se sirven en el hotel. El hotel es un hotel sin escena y el nuevo director ha alentado cambios muy positivos.