Hoteles con Desayuno en Gobernación de Áqaba, Jordania

El centro de atención telefónica en Egipto fue muy grosero y me colgó el teléfono. En la segunda llamada para confirmar la reserva, no me ayudaron en nada y tardaron 18 minutos en confirmar algo tan sencillo. Me mantuvieron en espera por algo tan simple; no tenían ni idea de reservas de hotel ni de habitaciones. En una de nuestras habitaciones, la 631, el aire acondicionado no funcionaba. Muy decepcionado con Hilton esta vez. Para ser justos, la recepción del Hilton Aqaba fue muy amable y servicial, e intentaron compensarnos.

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

Parado por una noche. Buen hotel de playa. Los turistas son pocos, probablemente debido a la proximidad de Israel. Su alcohol no puede transportarse, tienen en el hotel. Para comparación - una botella de vino brillante en el almacén costos 12-15 dinar, en el hotel - 60! El hotel está bien, es una gran opción.

🏜️ “Magical Desert Escape at Hasan Zawaideh Camp” 🌌 Staying at Hasan Zawaideh Camp in Wadi Rum was one of the most unforgettable travel experiences I’ve ever had. The camp perfectly blends comfort with the raw beauty of the desert, making it a truly magical getaway. ✨ The tent was clean, cozy, and surprisingly comfortable, with everything we needed for a relaxing night under the stars. At night, the view of the starry desert sky was absolutely breathtaking — something you can’t experience in the city. 🍽️ Dinner and breakfast were delicious, served in a warm, communal setting with traditional Jordanian hospitality. Sharing a meal by the fire while listening to local music made the experience even more special. 🚙 We also joined a desert tour arranged by the camp, which took us across Wadi Rum’s stunning landscapes — red sand dunes, rock formations, and panoramic views that felt like stepping into another world. Most importantly, the staff were so kind, welcoming, and attentive, making us feel like family rather than just guests. ⸻ 🌟 Highlights: • Cozy, well-kept tents with amazing desert views 🏕️ • Star-filled night sky 🌌 • Delicious traditional meals 🍴 • Exciting Wadi Rum desert tour 🚙 • Warm and genuine hospitality 💛 ⸻ If you’re looking for an authentic yet comfortable way to experience the beauty of Wadi Rum, Hasan Zawaideh Camp is the perfect choice. A true desert dream come true! #WadiRumWonder #HasanZawaidehCamp #DesertDreams

Shell Luxury Camp is an idyllic oasis set against an otherwise harsh desert landscape. Waking up to sunrise right outside the camp is genuinely breathtaking. The cosy “shell” accommodation delivers a true five-star experience, with exceptionally comfortable bed linens. Service was prompt, staff were attentive, warm, and professional. Hot water availability is limited to specific time frames and was only lukewarm during winter. To their credit, the front desk did remind guests, which helped manage expectations. Although the camp is relatively new, signs of wear and tear are already visible. Broken floor tiles and damaged toilet fixtures detract from the overall experience and should be addressed promptly to maintain the camp’s luxury positioning. The campsite would benefit from improved upkeep. Contrary to the hotel description, reaching the campsite directly by private car is not always possible, especially when roads are covered with sand. Hotel transfer is required. To avoid miscommunication, where language barriers may exist, it would be helpful for the camp to request guests’ vehicle plate number, colour, and model in advance, in addition to sharing live location. The room rate is undeniably steep, but overall, I had a memorable and luxurious desert stay at Shell Luxury Camp.

كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء) في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي

Nuestro estancia en el campamento Shaheen fue una experiencia increíble, aunque nos trasladaron al campamento Hasan Zawaideh debido a la baja temporada. Dado que los campamentos están juntos, y probablemente tienen los mismos propietarios, la transición fue sin fin, y nos congratulamos de la llegada. El hotel de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad La variedad de visitas y actividades que proporcionaron nos permitió explorar el paisaje atractivo de Wadi Rum de una manera inolvidable. La comida era excelente, auténtica, saborosa y bien preparada. El único punto menor para mejorar fue el diseño de la cama, ya que se compuso de dos camas individuales combinadas, pero honestamente, esto fue tan pequeño detalle en comparación con la increíble experiencia general que tuvimos. Si buscas una estancia bienvenida, auténtica y memorable en Wadi Rum, recomiendo al máximo a Shaheen y Hasan Zawaideh Camp.

El hotel está muy bien situado en el centro de Luxotel, y el hotel está muy bien situado en el centro de Luxotel. Secluded and you don't get wifi in the room which keeps you away from the busy life. La comida del restaurante es increíble con una amplia gama de comidas deliciosas. También, por favor, arregle la 4 horas de viaje para 70 JOD con el hotel. Teníamos una gira de sol y fue por mucho lo mejor que he hecho hoy. Adoraba la estancia y el personal y tan agradecido por hacer que la estancia fuera inreal.

Excelente lugar para quedarse, hice un recorrido completo, además de un buen propietario, amable y excelente, lo recomendaría.

We stayed here as a family in a bubble tent during our trip to Wadi Rum, and overall we had a very positive experience. The owner, Eid, was genuinely attentive from the very beginning. Shortly after we made the reservation, he contacted us by email and stayed in touch throughout the process. He truly does his best at every stage to make sure his guests are comfortable and satisfied. We really appreciated that level of care and communication. The location of the camp is beautiful and peaceful. Even though the weather was partly cloudy, we were still able to see the stars at night, which was very special. Dinner was excellent, with a wide variety of dishes. The vegetable options were especially delicious and thoughtfully prepared. We also joined a jeep desert tour, which turned out to be one of the highlights of our stay. Our guide (I unfortunately forgot his name) was friendly and made the experience both enjoyable and comfortable. Traveling with two children, we felt safe, relaxed, and well taken care of throughout our stay. I would happily recommend this camp to other families visiting Wadi Rum.