Fecha de publicación: 12 ene 2026
ROMAN SHAPIRO
Расположение в конце узкого и длинного переулка. Парковка на 2 машины всего.
Виды на теплицы)
Завтрак делают под заказ: не наешься как в привычном шведском столе.
Полотенца нормальные можно попросить - принесут.
Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.
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Precio por noche desde20 €
Fecha de publicación: 6 ago 2025|Habitación superior
Usuario invitadoDalat Palace Heritage Hotel
It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore.
We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials.
Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat.
We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished.
We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards.
The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls.
Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing.
Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there.
On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.
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Precio por noche desde93 €
Fecha de publicación: 13 may 2025
Usuario invitado
Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
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Precio por noche desde17 €
Fecha de publicación: 14 nov 2024
Usuario invitado
Road construction was underway around the hotel. It was inconvenient to walk around with dust, but the hotel was clean and the staff was friendly and nice. Breakfast was especially good. If you are wondering where to stay, I recommend this hotel.
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Precio por noche desde42 €
Fecha de publicación: 15 ene 2026|Habitación deluxe para dos personas, con vistas al lago
EverygeniaI love it. We had a chance to upgrade our room to premier (although only on the third day, but still, it was a great deal).
Good breakfast, and normally it is a buffet, but if there are too few guests, is it a la carte.
It is the best hotel around (we've checked a few nearby, and they are much worse (conditions of the rooms, beddings, etc)
Sometimes it was very difficult to communicate with some of the staff, even with a translator, and it feels like I was talking to the alien, so be patient))
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Precio por noche desde25 €
Fecha de publicación: 28 feb 2025
M.Romanchik
Большой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.
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Precio por noche desde21 €
Fecha de publicación: 1 jun 2025|Habitación Premier
Winky NguyenLa habitación era muy limpia, pero en el escritorio me encontraba un poco de ancho. El hotel se encuentra en una zona de la ciudad, donde se encuentran los alrededores de la ciudad. Personalmente, no era un fan del diseño del resort; los árboles sobrecrecidos lo hizo sentir un poco engañoso, y parecía que había muchos insectos y mosquitos alrededor.
La piscina era grande y caliente, lo que lo hizo agradable para nadar, y la playa estaba bien mantenida. El hotel está muy bien situado, pero no se puede hacer nada. Además, el personal no parecía muy atento durante este tiempo; tuve que recordarles que limpiar mi pila de placas para poder seguir comiendo. Además, el servicio era generalmente bastante bueno. Puede que considere volver si visito a Mui Ne otra vez.
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Precio por noche desde122 €
Fecha de publicación: 29 jun 2026
Usuario invitado
I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương.
I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before.
Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family.
When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything.
The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best.
Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better
you made it unforgettable.
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Precio por noche desde18 €
Fecha de publicación: 17 feb 2024|Habitación premium (2 camas)
Ivy_Liang_0704Poorest service ever.
Slow front desk check-in. Many guests were waiting for more than an hour to get to room keys.
No aircon in elevator
And I was answered that they dont provide room cleaning or make-up service 😡, even I stay more than 1 night!!!!
They just “support” to change the towel?!? What the hell is it called “support” here?
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Precio por noche desde22 €
Fecha de publicación: 3 jun 2026
Usuario invitadoNo lift so if travel with big and heavy luggage, need to highlight this to them.. At night, the lights at the villa's common area were too dim especially the staircase. Should just add some sensor light. A friendly suggestion that you should place a concierge counter and staff near the entrance. Upon arrival, I have to carry my own luggage up the staircase to the lobby to check in. After that, they only brought my luggage to the buggy and left behind my backpack at the lobby. Besides, it will be more welcoming if someone greeted us upon arrival. But there's no one there. Luckily the scent of lily at the lobby makes it up. Breakfast was good. Environment was beautiful. Bed and pillows are comfy. Meeting the international chain standard. The food at Chinese restaurant next to the hotel is decent but not very authentic.
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Precio por noche desde74 €