A Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
Lo reservé para mis compañeros que están de viaje de negocios en el extranjero. Mis compañeros están muy contentos de vivir aquí. La ubicación es superior y la calidad es buena y el precio es barato. La actitud de servicio también es bastante buena. Elija este hotel la próxima vez que venga aquí por negocios.
Fui totalmente impresionado con su profesionalismo y servicio al cliente
La calidad del producto es constantemente excelente, superando mis expectativas cada vez”.
El hotel de la ciudad de San Francisco, que se encuentra en el centro de la ciudad de San Francisco, tiene una gran capacidad para ofrecer servicios de automóviles. También ofrecen un control de salud gratuito de los vehículos con todos los servicios, enfatizando su compromiso con la seguridad del cliente.”
I absolutely adore this hotel! The service is nothing short of superb, with staff members who are both attentive and welcoming, making every moment feel special. The facilities are top-notch, featuring everything one could desire for a comfortable stay. One of the highlights was the rooftop bar and restaurant, where I was treated to an exquisite dining experience paired with breathtaking views. To top it all off, the complimentary drinks were a delightful surprise, elevating my overall experience even further. I wholeheartedly recommend this hotel for anyone seeking a memorable getaway in Davao!
The room is so clean with complete toiletries. It also gave us all the staycation vibes that we need. Overall we are so satisfied and happy during our stay there.
Como viajero de negocios, prefiero hoteles limpios, sin problemas con buen WiFi que me permitirán trabajar en paz, descansar bien después de un largo día, y me permitirán acceder a las buenas opciones de comida en una distancia de paseo. El hotel está muy bien situado, y el hotel está muy bien situado.
The Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
Really happy with our stay at Park Inn Davao, the unit was tidy and we love how it’s adjacent to SM mall. The staff was accommodating and we will come back again!
Pros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
Muy bueno
65 valoraciones
8.3/10
Precio desde
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9.3/10
Fabuloso
BBai SatriaHonest review.
Loved to
1. Great location
2. Many pools to choose from
3. Friendly, courteous staffs, fast service
4. Accommodating
5. Spacious lobby
6. Easy check in and out
Other side:
1. Too pricey hotel
2.bfast Buffet food was just standard for a luxury hotel , should be set up maybe outside (non pork)
3. Should have another room to store their extra beds not displaying just outside our room (Executive suite)
4. Lock Knob was broken at the CR
5. Dinner buffet was too pricey for p2,500.00 each.
6. Fireworks dance must be set at the middle stage for the benefit of all guests not just for the buffet eaters (dinner)
7. Gym area was not spacious for a luxury hotel
8. Limited Recreational activities to choose from
9. The color of the hotel (i know it's standard color of Discovery) but it's dull , not appealing
AAvid_TravelerPros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
AAlyaaa23It was our first to experience the Pearl Farm and it really exceed our expectation🥰 We had a great time staying at this resort the relaxation, the comfort of their food from breakfast to dinner with snacks and unli drinks, the peace given by the place we felt so well rested, and the staff were all nice and friendly especially to our toddler she really enjoys talking to every staffs she met. The best resort we've ever stayed and we couldn't stop talking how great the place and all people. Surely we will return and stay longer soon.
UUsuario invitadoDisappointing Family Stay Despite Beautiful Resort
This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing.
Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest.
Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done.
Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats.
Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included.
In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.
YYkhca_TravelsA Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
YYkhca_TravelsI absolutely adore this hotel! The service is nothing short of superb, with staff members who are both attentive and welcoming, making every moment feel special. The facilities are top-notch, featuring everything one could desire for a comfortable stay. One of the highlights was the rooftop bar and restaurant, where I was treated to an exquisite dining experience paired with breathtaking views. To top it all off, the complimentary drinks were a delightful surprise, elevating my overall experience even further. I wholeheartedly recommend this hotel for anyone seeking a memorable getaway in Davao!
UUsuario anónimoThe room is so clean with complete toiletries. It also gave us all the staycation vibes that we need. Overall we are so satisfied and happy during our stay there.
GGagFui totalmente impresionado con su profesionalismo y servicio al cliente
La calidad del producto es constantemente excelente, superando mis expectativas cada vez”.
El hotel de la ciudad de San Francisco, que se encuentra en el centro de la ciudad de San Francisco, tiene una gran capacidad para ofrecer servicios de automóviles. También ofrecen un control de salud gratuito de los vehículos con todos los servicios, enfatizando su compromiso con la seguridad del cliente.”
UUsuario anónimoThe Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
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