Hoteles con Bares en Selangor, Malasia

The hotel is very nice and the people are very friendly. Except for the room card needing to be reactivated after one day is troublesome as I have to queue in line with ppl who is checking in (waisted 20min of my time). There was some leaking from the window during the rain but I wasnt at the hotel when it happen n it didnt bother me that much. Ambiance of hotel is nice and it is near train station so it is easy to go to KL Central. But there is no walking distance mall. There is a 24hrs convenient shop, can walk to it but it wasnt so near. There is a Nasi Kandar shop behind the patrol station which sells very delicious food. Overall its a good hotel.

KSL HOTEL ESPLANADE SESUAI BAGI MEREKA YG TRAVEL BERSAMA FAMILY...ADE MALL UTK MAKAN-MAKAN, ADE MINI WATERPARK, ADE POOL DEWASA, YG MANA KEDALAMAN POOL SESUAI JUGA UTK KANAK-KANAK.. PROSES CHECK IN DAN CHECK OUT AGAK CEPAT.. BEST HOTEL NI..LAIN KALI BLH REPEAT..ANAK-ANAK PUN SUKA:)

La habitación es buena camas son cómodas y no hay quejas sobre el servicio y otros aspectos del hotel It is slightly ageed and the surrounding roads may have some traffic, but if you are looking for a place to stay to wake up and head to the Marriage Registration Office, ITS RIGHT ACROSS THE ROAD

¡Eastin Hotel es realmente increíble! La última vez que reservé allí, algo pasó en mi habitación. Pero luego, cuando me quejé con ellos, ¡mejoraron mi habitación inmediatamente! ¡Dios mío, enamorado de sus servicios! ❤️❤️ Como se adjunta, ellos actualizaron la habitación 😍😍

Overall, the hotel itself is satisfactory, and this is not my first time staying here for work purposes. The late check-out until 3:00 p.m. was appreciated. However, I would like to raise a concern regarding the service during my stay. I requested six (6) bottles of mineral water, and the staff initially agreed and informed me that the water would be sent shortly. Subsequently, I only received two (2) bottles. When I called the lobby to follow up, I was informed that the hotel policy allows a maximum of two bottles only. This was confusing, as my original request was acknowledged and accepted. If there is such a policy, it should have been clearly communicated at the outset. Additionally, after informing the staff that I was thirsty and requesting that the water be sent as soon as possible, I waited for more than 30 minutes and still did not receive the water. Eventually, I had to walk to the lobby myself to obtain it. I would like to understand if this level of service is in line with the hotel’s service standards.

Estoy impresionado que este hotel es bueno en términos de habitación que es muy especial como los antiguos hoteles habitualmente. Está disponible un precio muy razonable y un espacio de estacionamiento. Así conveniente para los viajeros de negocios. Algunos restaurantes cercanos también. La única cosa es que la tarjeta clave fue un poco menos sensible, tuvo que aprovechar algunas veces en el ascensor y para el acceso a la habitación. Un poco problemático en ese momento. De lo contrario todo es bueno. Puede considerar este hotel de nuevo si tengo algún negocio cerca de la zona la próxima vez.

La habitación de la habitación era muy buena. Entiendo que la fecha que he seleccionado fue una fecha de primer día (festival de vacaciones), creo que la dirección debería considerar esto para el beneficio de proporcionar una buena experiencia al cliente al cliente. La habitación es muy buena, pero no es muy buena. No hay ningún regalo complementario ni nada, pero estoy muy contento porque los hombres en la sección de concierge fueron muy útiles. Espero que Hilton, siendo un hotel de cinco estrellas, mejore en esto ya que realmente afecta nuestra experiencia de estancia con Hilton

I am writing to provide serious negative feedback regarding the conduct and unhelpfulness of your Assitant Front Office Managerduring my recent stay on 16/12/2025-18/12/2025 for 3 rooms. I have stayed in this hotel since the official opening and enjoyed most of my stays here. My local associate will always made the bookings to save my hassles until July this year. I have also met many excellent staff all these years in this hotel but not this trip. My experience was defined by a profound lack of assistance at a critical moment, which significantly diminished my impression of the hotel. The core issues were as follows: Refusal to Assist with a Reasonable Upgrade Request: · The Situation: Upon check-in, I politely inquired about the possibility of an upgrade due to the assigned rooms are at the far corner of the building and need a squarish room to add an extra bed. The Front Office Manager dismissed the inquiry immediately with a flat ”no,” stating room types are fixed at booking. If I want a suarish room, I need to upgrade and pay an additional of Rm50 per day. There was no effort done but simply ask for additional fee to change the room type and Rm120 for an additional bed after the change. The tone was dismissive and transactional, making me feel like an inconvenience rather than a valued guest seeking to enhance my stay. This contradicts basic hospitality principles of exploring possibilities to delight guests. There was a discrepancy in my booking details made through online. I requested the front office contact to clarify and resolve the issue, as they had the contract and authority.The assistant manager outright refused, stating it was ”my responsibility” to contact the agency myself. This is a fundamental failure in service. A key role of the front office is to act as a liaison and problem-solver for the guest. By refusing to make a simple professional call to a partner agency, the manager shifted all burden onto me, wasted my time during my vacation, and demonstrated a shocking lack of initiative and guest advocacy. It amplified a minor issue into a major frustration. This was not a minor service lapse; it was a failure of core front-office leadership functions: empowerment, problem-solving, and guest advocacy. The manager displayed a rigid, unaccommodating attitude focused on policy enforcement over guest satisfaction. Instead of being the ultimate solution-provider for the front desk team, the manager became a roadblock. After all the hassles, I requested my friend to book an additional room and pay around Rm480 instead of wasting my time with the unprofessional “executive”. To my surprise, the room is squarish instead of semi rounded as what the Asst Front office manager claimed earlier. On our check out day on 8/12/2026, my guest return their keys at the front desk but was told that there is any outstanding amount of around rm480 to be paid. This cause frustrations to my guest and embarrassment to me greatly. When I clarified with the front desk personally after receiving a call from my guest, I was told was their mistake as they have overlooked something after some checks. I expect this feedback to be formally addressed. The Front Office Manager requires: 1. Retraining in empathetic service recovery, upselling techniques, and the proper handling of third-party bookings. 2. Clarification of Authority: Managers must be empowered (and expect to use that empowerment) to make exceptions, make phone calls, and find solutions within reasonable limits. 3. A Shift in Mindset: From gatekeeper of policies to enabler of positive guest experiences. I expect a formal response from hotel management regarding the steps taken to address this serious service failure.

Recientemente me alojé en el hotel ibis Styles Sepang Kuala Lumpur International Airport y fue una experiencia muy agradable que añadió comodidad y confort a mi viaje a Kuala Lumpur. Primero, déjame hablar sobre la ubicación del hotel. Como hotel de aeropuerto, su ubicación es ideal, a pocos pasos del Aeropuerto Internacional de Kuala Lumpur, lo que hace que la llegada y salida sea muy conveniente, especialmente para aquellos viajeros que tienen vuelos de conexión o llegan tarde por la noche. Además, hay tiendas y restaurantes alrededor del hotel, lo que proporciona comodidad adicional. En segundo lugar, permítanme hablarles de las instalaciones y servicios del hotel. La decoración interior del hotel es moderna y de moda, y las instalaciones son completas, incluyendo habitaciones amplias y confortables, comidas deliciosas y variadas y una serie de atentos servicios. El personal es muy amable y profesional, tanto durante su estancia como a su salida, brindando un excelente servicio y haciendo que los huéspedes se sientan como en casa. Por último, me gustaría mencionar la comodidad y conveniencia del hotel. Las habitaciones están diseñadas para ser cálidas y cómodas para relajarse y ofrecen una variedad de instalaciones convenientes, como Internet de alta velocidad y cómodas camas, para garantizar que los huéspedes disfruten de una estadía placentera. Además, el hotel también ofrece servicios de transporte para facilitar el traslado de los huéspedes al aeropuerto o a la ciudad. En general, el ibis Styles Sepang Kuala Lumpur International Airport Hotel es un hotel que vale la pena recomendar, tanto si se trata de un viaje de negocios como de unas vacaciones de placer, puede proporcionarle una experiencia de alojamiento cómoda y práctica y añadir maravillosos recuerdos a su viaje.

La habitación era muy limpia, tranquila y cómoda para descansar antes de un vuelo. El duche tenía una fuerte presión de agua consistente, lo que fue un gran aumento. La habitación de la habitación era muy buena, pero la habitación era muy buena, y la habitación era muy buena. El conductor fue amable, útil y cortés, lo que hizo la transferencia suave y libre de estrés. En general, una buena estancia.