Hoteles con Spa en Provincia de Kocaeli, Turquía

Upon arrival, we were disappointed by the lack of assistance with our luggage, especially as two staff members observed us struggling. The hallway carpets also made navigating with bags quite challenging. However, the rooms themselves were lovely and clean. A standout experience was the breakfast staff, who were incredibly helpful; despite us arriving late, they still served us and even brought out juice after packing it up. Their exceptional service truly turned our experience around, and we left feeling happy, though the reception staff could certainly improve.

Our stay was fantastic overall, with just a couple of minor hiccups. The overhead shower wasn't working, and the handheld shower was a bit too low for comfort. Plus, the water temperature fluctuated quite a bit.

Burada ikinci kere konaklıyorum. İki deneyimimde de memnun ayrıldım. Çalışanlar güler yüzlü. Spa alanı temiz ve düzenli. Odalarda ihtiyaç duyulabilecek ürünler mevcut. Havlular ve nevresimler yeni ve yumuşak. Restoran ve bar servisinden de memnun kaldım. Yemekler lezzetliydi. Konumu sahile çok yakın olduğu için çok keyifli bir konaklama geçirdim. Tekrardan tercih ederim.

Broken shower tap, water not draining in the shower tray. Had to change the room on the 2nd day. New room bathroom door was not closing so had to adjust the brackets myself because the screws were loose. One of the shower tray’s door was missing in the new room 🤔.

Wifi coverage. bad signal dropping out regularly, also having problem with wifi password log in. As it is now winter time, air con only provide heating. Room feel warm and stuffy, room lighting is also minimal with only three lamp shade and look dark.

La habitación está muy bien equipada, con un baño privado, una cama confortable y una habitación con baño completo.

La ubicación del hotel es excelente, el transporte es conveniente, la habitación está tranquila y limpia, muy adecuada para viajar. El servicio es profesional y eficiente, la instalación de equipamiento es perfecta, el precio es muy alto, es la opción ideal para viajar comercial.

Muy nuevo hotel de rápidos, la habitación es muy grande en el hotel de rápidos, el camarote también es muy bueno, hay necesidades de los chinos: agua caliente! El desayuno es bueno, y el sabor es adecuado para el desayuno europeo, aquí se puede comer el sabor! El sabor es aquí el sabor es el sabor actual

La señorita de la recepción recuerda que el inglés es muy bueno y el servicio es especialmente educado.