Hoteles con Spa en Punyab, Pakistán

Experiencia excelente con la hospitalidad de clase - desde alojamiento a comida a otras instalaciones todo era perfecto - check-in muy seguro y muy conveniente para comprobar el viaje - Sr. sohail Ashraf el jefe de seguridad ha asegurado la gestión de la seguridad del hotel La habitación de la habitación era muy agradable, pero la habitación era muy buena.

Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care. All the staff are kind and courteous and will do the upmost to help hotel guests. Rooms are well appointed and the beds are very comfortable. Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled. I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

The hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care. However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use. Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.

A perfect hotel to stay if you want some peaceful getaways chil friendly and good buffet breakfast lunch and dinner. They have excess to golf ub aswell.

Buena experiencia excelente servicio

Despite it's an old hotel and facilities are a big old, the design are quite impressive! The service is good, especially the counter staffs are friendly and efficient, security man at main door are also friendly and nice! Highly recommended!!!

An excellent hotel with friendly staff and very good local amenities. Well worth staying if you're here for a short trip, at I was. Absolutely superb.