Hoteles con Spa en Malaca, Malasia

We travelled in 22pax in 12 different rooms by bus. Hatten is a hotel served mainly for tour groups n tourists. The main door design also serves the bus entrance , n beside there is the bus parking bay too. However , I had checked with staff by phone several times where to alight our guests, which we were told that we can stop at the lobby to alight everyone , then the bus only moved to the parking bay. But when we were there , there was a MAN , shouting at us n the bus driver + pointing us away , asking us to go away from the main entrance. Even when we try to talk nicely, he asks us to go away, n eventually we stop at the road side to alight guests in their luggage. - the point here is, Hatten architecture is designed to serve tourist bus stops at the lobby, why are all blocked and only serve for small vehicles??? So tourists who come in bulk have to walk from far away to your lobby? - another point is, the person who gives the first impression at the front door is really BAD! ( a Chinese , elderly male, if not mistaken is not a concierge) , if is rude, do not serve as a service line person - 3rd point is , what's the reason the beautiful n huge design of Hatten main entrance at the lobby is blocked n only serves small vehicles? So Hatten only welcomes small vehicles , and why such a beautiful n huge entrance design not allowed by the bus to alight the guests ? So what's the difference between Hatten n other budget hotels that we have to stop at the road side n pull luggage in from the roadside? - check in counter only 1 person working, n all cards are not ready at all , we took more than 30mins to check in everyone. ** Other than this, the room is good.

A lovely heritage building tastefully refurbished - situated within a 15 minute walk from the centre of this UNESCO World Heritage site. Rome was clean and comfortable. Elegant lounge reminiscent of colonial times. Attentive and helpful staff at reception and restaurant - special mention of Mr Saddam at the restaurant and Miss Ei Ei at reception. A lovely place in which to stay when visiting Melaka.

El hotel es grande limpio y bien mantenido. Puede caminar fácilmente del hotel al centro turístico. O tomar un coche barato. La piscina es grande y agradable y bueno para relajarse o sol. La habitación es grande y mucho espacio. La cama era grande y muy cómoda. El baño también era enorme. Tenía una ducha separada y bañera jacuzzi!!! Soooo agradable para apresurar en el jacuzzi. Tenía un gran refrigerador que realmente mantuvo los artículos frío! Las toallas eran bonitas y realmente suaves!!! El agua era abs calientes con mucha presión.

First time to this hotel as introduced, the experience exceeds my expectation from the first outlook. Room is clean and quiet for good rest. Breakfast is acceptable, Simple hotel breakfast good enough to start the day.

The hotel overall is great, me and my family had good experience there. The rooms are spacious and nice; however, I do expect a larger space for family suite, but the balcony is large. Complementary parking was given, the car park was a bit doggie to be frank. One of the greatest highlights for us is the kids playground and kids club. It was huge and nice, my kid has awesome time there. Swimming pool is rather small for the size of the hotel though. As for the hotel breakfast buffet, well, it was not to our preference. Too much of western, and the taste was far from delicious. Would suggest to add a bit more local delights eg Malay kuih. Overall a good experience.

Location is just a short walk away from Jonker Walk, and much more peaceful during the weekend. Interior is beautifully decorated. Be sure to let the hotel know if you're not very mobile as some levels require going up and down a few steps (there is an elevator but some rooms are at split floors). The hotel is much more spacious than I expected. There's even parking available (don't know if it requires an additional fee - we didn't drive). Breakfast was included with our stay, with a good selection of food in the buffet. Hotel staff were friendly and helpful. I will definitely stay here again when in Melaka.

It's a good location just that aircon and noise is very hard to sleep. Hoping they implement on their TV amenities as well. It's really a good place to stay.

We were welcomed warmly by the staffs, with cold desserts during a hot day, after a long journey. Parking was available for guests, easy access, lowered car friendly. Every staffs was friendly. Lovely atmosphere all around. Nearby Jonker Street and other tourist attractions. Breakfast was delicious, a variety of food choices, buffet and ala-carte. Room was clean and spacious. Staff set up aroma candle during evening time too, room smells great, and they cleaned up the room a little while at it too. Overall excellent service! Highly recommended place. Thank you!

The hotel was clean and well maintained. The staff were friendly, and the room was comfortable. Overall, it was a pleasant and hassle-free stay. The hotel provided a clean and quiet environment. The staff were friendly, and the location was convenient for getting around.

The room was stunning and cozy, and the staff were exceptionally friendly and attentive, making my stay truly special. Everything exceeded my expectations — I will definitely come back again! 💖🏨”