Reservamos 2 habitaciones estándar. Muy cerca de Taman Doa Akita Pik2. Las habitaciones y la ducha eran pequeñas pero limpias. Una habitación olía un poco pero la otra estaba bien.
Buen desayuno. En general fue una gran experiencia y definitivamente regresaré. Gracias
Resort ubicado muy cerca del aeropuerto aprox 10min.
Tienen servicio de recogida al aeropuerto (de pago). Los traslados del hotel al aeropuerto son gratis.
Las habitaciones están muy limpias y son amplias.
Tienen una gran variedad de comida en el restaurante.
Hay una zona de spa que incluye: jacuzzi caliente, piscina agua helada y dos saunas. También hay una piscina.
Ofrecen servicio de masajes. Son muy económicos en comparación a los precios Europeos.
The location is strategically connected to Teraskota so it's not too boring, the room is clean, I'm just a bit doubtful whether the bed sheet is changed for each new guest because it has a strange smell, the room also needs a freshener, the sound of outside vehicles really penetrates the room, the sound of the AC is also quite disturbing, the staff is friendly and helpful.
Tuve una mala experiencia al conseguir una habitación para fumadores a pesar de haber solicitado específicamente una habitación para no fumadores. No pude dormir cómodamente debido al olor a cigarrillo y al día siguiente tuve fiebre y dolor de garganta. Sin embargo, la segunda noche me dieron una habitación para no fumadores más limpia.
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
Este hotel es muy bueno para una estancia corta cerca del aeropuerto . Nos quedamos aquí a menudo cuando el tránsito en Jakarta . Las habitaciones son bastante grandes y bien equipadas . El desayuno es muy bueno . El transbordador al aeropuerto es muy conveniente .
Where do I begin?
The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.
Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.
The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.
One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.
Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.
Positive Feedback
Internet speed was good.
Room condition was excellent.
Facilities were great.
The entire hotel is scented with luxury scent.
Area for Improvement
The quality of the gym towels must be addressed. I used the gym twice, and on both visits, the supposedly clean towels had a strong, foul, or stinky smell. This issue with the towels significantly impacted my experience and is an area I urge you to improve.
Un lugar absolutamente recomendable. Ubicación perfecta y personal muy amable en recepción. Las habitaciones están muy limpias, y lo mejor es la terraza en la azotea. Además, el desayuno es muy bueno y ofrece una gran variedad de opciones. El servicio de transporte desde el aeropuerto es excelente.
Este hotel es bastante estándar y relativamente nuevo. Hay muchas habitaciones, pero es un poco difícil encontrarlas. Hay muchos dispensadores de agua en el pasillo. Había contactado con un conductor para que me recogiera, pero no pude comunicarme con él por WhatsApp, así que llamé a un servicio de recogida en el aeropuerto.
Muy bueno
149 valoraciones
8.4/10
Precio desde
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por noche
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8.8/10
Muy bueno
UUsuario invitadoWhere do I begin?
The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.
Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.
The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.
One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.
Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
Zzeekea64Stayed for one night and loved it! The staff was incredibly friendly and the room was spotless and comfortable. Perfect for a quick, relaxing weekend getaway.
LLydia Chong Siew LooLa habitación es maravillosa aunque es la habitación más pequeña. Tengo todo lo que necesito. Las instalaciones son pobres debido a la mala experiencia en el masaje de nivel 2, lo que me hizo esperar casi 1.5 horas incluso con arreglo previo con el contador. La recepción del hotel me ayudó a hacer la reserva. Experiencia terrible. Las damas de masaje se sienten allí para mostrar sólo dun saben cómo masaje.
UUsuario anónimoEste hotel es bastante estándar y relativamente nuevo. Hay muchas habitaciones, pero es un poco difícil encontrarlas. Hay muchos dispensadores de agua en el pasillo. Había contactado con un conductor para que me recogiera, pero no pude comunicarme con él por WhatsApp, así que llamé a un servicio de recogida en el aeropuerto.
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
UUsuario invitadoPositive Feedback
Internet speed was good.
Room condition was excellent.
Facilities were great.
The entire hotel is scented with luxury scent.
Area for Improvement
The quality of the gym towels must be addressed. I used the gym twice, and on both visits, the supposedly clean towels had a strong, foul, or stinky smell. This issue with the towels significantly impacted my experience and is an area I urge you to improve.
MMARTAOLLERResort ubicado muy cerca del aeropuerto aprox 10min.
Tienen servicio de recogida al aeropuerto (de pago). Los traslados del hotel al aeropuerto son gratis.
Las habitaciones están muy limpias y son amplias.
Tienen una gran variedad de comida en el restaurante.
Hay una zona de spa que incluye: jacuzzi caliente, piscina agua helada y dos saunas. También hay una piscina.
Ofrecen servicio de masajes. Son muy económicos en comparación a los precios Europeos.
AAdlin021Conveniente para traslados internacionales, diríjase al tercer piso, que está cerca del punto de salida nacional. Está limpio pero no tiene ventanas, por lo que es adecuado para traslados.
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