Another wonderful stay.
Reception staff warm and friendly.
Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to.
Huge selection of fresh breakfast food, waiting staff very friendly and attentive.
Location is fantastic a few minutes walk down the hill to the harbour.
Our 2nd stay at this hotel this year, 5 stays in total.
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
Todo en todo fue tan sorprendente el fin de semana
La única cosa que necesitaba un refrigerador en la habitación, de lo contrario todo estaba completamente bien.
Lovely place with peacocks roaming around. We had a wonderful stay but the washroom was bit a drawback. No shower curtains or shower head in the washroom. There was a stand in shower but unfortunately our shower doesn't had a good heating system, so we couldn't use it. Washrooms needs to be improved.
The Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
Como siempre con mi visita frecuente a esta zona, encuentro el Woodbury Park Hotel ha sido mi lugar favorito para permanecer. El personal es hermoso y útil. Es un hermoso hotel satin, una ubicación muy pintoresca rodeada de un agradable paisaje. Hoteles y habitaciones muy limpias y bien asistidas. Los servicios de restaurante son limpios e impeccables. El crédito se dirige a los chefs y a la equipo que gestionó el servicio. He tenido un agradable servicio de desayuno durante mi estancia en Woodbury. Espero que el personal y el equipo de Woodbury sigan trabajando bien y nos anime a utilizarlos durante mis futuras visitas a la zona.
Muy bueno
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SSantha_RoyLovely place with peacocks roaming around. We had a wonderful stay but the washroom was bit a drawback. No shower curtains or shower head in the washroom. There was a stand in shower but unfortunately our shower doesn't had a good heating system, so we couldn't use it. Washrooms needs to be improved.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
HHebaTodo en todo fue tan sorprendente el fin de semana
La única cosa que necesitaba un refrigerador en la habitación, de lo contrario todo estaba completamente bien.
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
UUsuario invitadoThe Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
UUsuario invitadoThis hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
SSan NaikComo siempre con mi visita frecuente a esta zona, encuentro el Woodbury Park Hotel ha sido mi lugar favorito para permanecer. El personal es hermoso y útil. Es un hermoso hotel satin, una ubicación muy pintoresca rodeada de un agradable paisaje. Hoteles y habitaciones muy limpias y bien asistidas. Los servicios de restaurante son limpios e impeccables. El crédito se dirige a los chefs y a la equipo que gestionó el servicio. He tenido un agradable servicio de desayuno durante mi estancia en Woodbury. Espero que el personal y el equipo de Woodbury sigan trabajando bien y nos anime a utilizarlos durante mis futuras visitas a la zona.
LLostTravellerThe room we were given was at the bottom of a flight of stairs resulting in a lot of noise disturbance throughout the day and night. The hotel itself feels a little dated and the bed was incredibly uncomfortable. The fire alarm at 7am was also an unwelcome wake up call.
The breakfast was good, with a decent selection and the general location is good for accessing local walks and the costal path. Parking is a bit of a nightmare and you can end up with a lengthy walk to the hotel when it is busy.
FF HonourAnother wonderful stay.
Reception staff warm and friendly.
Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to.
Huge selection of fresh breakfast food, waiting staff very friendly and attentive.
Location is fantastic a few minutes walk down the hill to the harbour.
Our 2nd stay at this hotel this year, 5 stays in total.
UUsuario invitadoThe spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
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