Hoteles con Spa en Cardiff, Reino Unido

Grande hotel y gran ubicación. Reservado una suite grande pero sólo se dio una habitación superior. Sólo notado cuando se rebootaba otra fecha!!

El hotel está situado en una zona muy agradable donde es fácil conseguir un taxi o caminar en cualquier parte de la ciudad. No obstante, el mensaje móvil era muy débil, y el hotel Wi-Fi se mantuvo desconectado - tuve que volver a conectarme cada vez, lo que fue muy incómodo al intentar trabajar. La habitación tenía un fuerte olor de caucho o piel, lo que me hizo sentir enfermo y me dio dolor de cabeza durante toda mi estancia. La drenaje de la ducha no funcionó correctamente - ningún otro agujero de drenaje en el baño, y finalmente se sobrefluyó. Después de estar en la cama por un corto tiempo, me di cuenta de los parches rojos, picantes en mi cara, casi como morder insectos. En la noche que dormi con una toalla limpia sobre la toalla, pedí un cama fresco el día siguiente. En general, los servicios ofrecidos por el hotel no eran malos, pero la condición de la habitación y la fiabilidad del Wi-Fi necesitan ciertamente mejoras.

1. I was allocated a room without window. It's terrible and unbearable stuffy. In such room you can not enjoy the staying let along the sea view. After I called the reception,I got a new room with balcony which is better.2. The facility is too old and the decoration style must be the last century

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.