Hoteles con Spa en Gran Este, Francia

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

This is the second time I have visited this hotel this year. The first time was in May and the second in December. I absolutely loved everything about the hotel the first time but the second time was a disaster. We were allocated the worst room in the hotel with a window that looked out onto a wall just a few feet away and the decor was rough and depressing. Thankfully they let us have a different room the following day but this should never have happened. There was a very brash tall lady who wore glasses on reception who was rude, ignorant and officious with me which spoiled my holiday. Restaurant staff, porters and housekeeping staff were great. We will never return I'm afraid. Gerry

Dit hotel is een perfecte uitvalsbasis voor een tussenstop, Bij aankomst toont het hotel van buitenaf een verwaarloosde indruk ,maar binnen is dat zeker niet het geval, wij hadden een familiekamer en we hebben in Frankrijk nog nooit zo een grote kamer gehad ,de kamer is zeer groot en mooi ,alleen spijtig dat de gordijnen een armoedige uitstraling hebben en niet erg verduisterend zijn  Restaurant is een aanrader  Voor ons zeker voor herhaling vatbaar 

Tuvimos una estancia maravillosa en familia en el hotel. El personal fue increíblemente amable y la habitación era amplia e impecable. El desayuno también estuvo muy bien. Queremos agradecer especialmente a Vladimir, quien nos brindó una atención y hospitalidad excepcionales. Una experiencia inolvidable para nuestra familia.

We had a wonderful stay at The Loisium. All the staff went out of their way to make us feel welcomed. The spa was incredible with heated outdoor pool; two saunas (at different temperatures) and Hamman. The food was fabulous- all sourced locally and the wine is spectacular! Would recommend this to anyone who wants to break up a journey travelling back to the UK as it’s around 3hrs from Eurotunnel

El hotel está situado en el centro de Estrasburgo, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad,

Sin comentarios en particular, la única pega es el aparcamiento, que aparece en la ficha del hotel al hacer la reserva, pero no existe. Aunque hay aparcamientos cerca del hotel, son privados y de pago.

¡No tengo ninguna queja, perfecto! ¡Quédate unos días más! 1. El personal de recepción es amable y atento, y hablan inglés con fluidez. 2. El hotel está muy limpio. El diseño interior también es muy bueno. Muy razonable, muy cómodo para alojarse. También hay una bañera grande. 3. Lo único que lamento es que está un poco lejos del centro y no hay supermercado cerca. Solo hay una panadería, que no abre muy a menudo. Cada vez que sales, tienes que caminar hasta el centro de Colmar. Si llevas niños, es un poco cansado. En general, ¡muy satisfecho! Si tengo tiempo, me gustaría volver y quedarme una temporada.

¡Fantástico lugar cerca de la catedral !  Fácil de llegar al centro de la ciudad y muchas opciones de restaurantes cerca.  Las habitaciones son un poco viejas, pero considerando la ubicación, puede ser la mejor opción en la zona.  Muy recomendado !