Hoteles con piscina en Sumatra Septentrional, Indonesia

The importance of welcoming guests who attend by a security guard or receptionist. - The check-in process is smooth, good and requests are fulfilled. - clean and tidy rooms, amenities available. - TV channels are very bad, TV broadcasts are difficult to watch. - the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions. - The corridor floor is muddy and watery due to visitors. - In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well. - the checkout process was good and there were no problems. Hopefully in the future it will be more organized and improved for the better. nice stay in swissbelin, thank you.

The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.

I didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out. The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold. There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough. I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too. My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours. During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff). Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great. If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here.

We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.

In die Jahre gekommenes, grundsätzlich schönes Hotel. Leider lässt die Sauberkeit etwas zu wünschen übrig und an Details & Austattung mangelt es. Für Instagram Posts eignet sich die Unterkunft mit ihrem schönen Ausblick allerdings grandios. Lage ist ruhig und ziemlich abgelegen. Service ist sehr lieb und bemüht, obwohl die Kommunikation auf Englisch manchmal etwas holprig war. Insgesamt ein guter Aufenthalt, allerdings ist der Preis zu hoch.

Nos quedamos en Medan como trámite y elegimos este hotel porque apareció una buena oferta, recibimos un trato de 5 estrellas por un precio más que competente. Es un hotel familiar donde se celebran eventos continuamente o por lo menos la experiencia que tuvimos el tiempo que pasamos ahí. No es el tipo de establecimiento que íbamos buscando pero dejarse mimar de vez en cuando es necesario. Llovió muchísimo los dos días que estuvimos así que tanto el bufet cómo su cercanía al centro comercial y la disponibilidad de transporte nos vino muy bien. Estas son las vistas increíbles desde la habitación donde disfrutamos de la lluvia bien secos y calentitos

Un hotel muy recomendable para familias, estratégicamente ubicado, cerca de Deli Park Mall, Medan Fair Mall, personal del hotel muy amable, al lado del hotel hay KFC, Garuda Restaurant, para encontrar comida solo camine, el acceso a la piscina es muy fácil, la habitación fue mejorada a deluxe sin costos adicionales, es super en resumen

El hotel ofrece habitaciones de calidad y servicios excepcionales. El desayuno tenía una variedad de opciones, como catering para sabores occidentales e indonésicos. El hotel dispone de un supermercado en la calle y de un supermercado muy grande a unos 5 minutos a pie del hotel. El hotel está muy cerca de las grandes tiendas, pero puede llegar fácilmente a través de un taxi de caja por unos 2 dólares en 10 minutos. La altura de la mesa no era realmente adecuada y no es suficiente para el trabajo de negocios. Sin embargo, terminé la mayoría de trabajo en la silla de repuesto con pijamas para el laptop. Excelente gama de canales de televisión incluyendo BBC y CNN. ($4 Aus Dollar) Usé la piscina que era grande en el segundo piso con vistas a la ciudad. Aún así, recomendaría muy bien este hotel por el precio pagado y excelente servicio y calidad de la habitación para 4 estrellas establecimiento.

The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?