Our check-in and checkout experiences were smooth and easy. Arrived on 7th January after booked a room, unfortunately it was fully booked. Came back on the next day and the receptionist was very polite in explained the hotel rules regarding no smoking, where to park your car, also what time are the check-out time.
They also provide surau for Muslim travellers to pray, so it's muslim friendly hotel to be chosen. During your stays, these hotel are near to several melayu restaurants which is 5 minutes driveway from the hotel. Everything is fine for me. Thank you for the hospitality given especially to the hotel staff, because of this pleasant experience I'll definitely recommend it to my others colleague.
Stayed 3 days 2 nights at Raia Hotel & Convention Centre Terengganu and returned again due to its comfort and value. Rooms are spacious, clean, and family friendly, with a nice pool for kids.
Parking kereta dalam kawasan dia. Jagaan sendiri tapi ada CCTV. Kolam renang dia kecil jadi kena cari masa sesuai nak mandi kalau tak nak bertembung dengan kanak2 / keluarga lain. Bilik besar jadi selesa untuk solat. Seterika tak okay sebab w/pun pasang paling slow tapi boleh hangus. Tuala berbau sedikit, bantal nipis. Aircond sejuk. Persekitaran selamat. Boleh jalan kaki lintas jalan untuk ke pantai. W/pun hari kerja book tapi full bilik. Tahniah & terima kasih.
Lot of facilities are not working or not available. Request to repair the jacuzzi, they came once, problem was not solved and that’s it. unuseable jacuzzi for the whole stay. Ok for a calm no activities stay, but not for families looking for varieties of activities such as ATV, jet ski etc.
Fairway of the golf course was patchy, and most bunkers are not playable. Greens are ok.
Clean room but toilet cleanliness could be improved. Nice location with sea view for a calming atmosphere. Breakfasts are below average, not many choices available. Facilities such as kid’s swimming pool is under maintenance, the ground floor of gymnasium is also under maintenance but have full equipment at the upper floor.
I stayed at Grand Continental Hotel Kuala Terengganu and overall the experience was acceptable. However, the parking facilities are very limited, which caused some inconvenience during my stay. The Hotel design very old need renovation
The management should consider providing alternative parking options for guests. It would also be helpful to have a designated parking area at the back of the hotel. Additionally, implementing a policy of allowing only one car per room could help manage the limited parking space more effectively.
When we checked into the hotel, the front desk informed us that there would be renovation works in the hotel, and there might be noise from 8:00 a.m. to 6:00 p.m. They asked whether we would like to move to the neighboring Ming Paragon Hotel instead, and I agreed to change.
Both hotels share the same parking area. When booking the hotel, it was stated that parking was free. However, in reality, there is a charge of RM2.20 per day, which is actually acceptable. The problem is that every time we exit the parking area, we must inform the front desk staff.
This morning, I left early and there was no staff at the front desk. A phone number was left, but when I called it, the phone was switched off! With no other choice, I had to leave, and I was charged RM8.00 for parking.
When I returned to the hotel and explained the situation to the front desk staff, he told me that this was the parking operator’s charge and that the money could not be refunded!?
I am extremely angry!
A clean, comfortable, and well-kept homestay. The host was friendly and very responsive, making the check-in process smooth. The place felt cozy, fully equipped, and conveniently located near shops and eateries. A great stay overall — highly recommended!
Muy bueno
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5,2/10
UUsuario invitadoTmpt ok la .. no muy limpio, no muy sucio .. sólo un poco ruidoso porque hay un tribunal maldito derecho .. sbb tengo un recién nacido .. pero en general ok la no queja sbb vacaciones xde hotel derecho
UUsuario anónimoBiasa je tp ok la buat tempat tidur berehat kejap. Tapi jangan expect apa2 nak dpt tempat cantik.. hotel budget dia betul2 zaman lama punya tp bagus siap ada coway.. janji katil tak keras .air paip shower laju.
NNurHanis MrAll staff were friendly and helpful. Checked-in around 3.30pm and took about 15mins. Need to wait for a while before got the room but it’s ok since they served welcome drinks and mini tower and got sofa as well. Stayed at Bumbung room but our room didnt have the beach bag, might be forgot to put? And telephone also not working. Informed the receptionist about this and they wanted to send someone to fix but since took some time so we told no need (my brother’s room was beside us so just used his haha). food 4/5 for me. For dinner we ordered room service. Restaurant sent the menu via whatsapp and can order from there. chicken roselle so good but fried squid with mango salad was a bit meh. Since we went there during low season, bfast was ala carte but of course with unlimited order. Their teh tarik and coffee really good. Love all the food except for laksam which quite bland. They got lots of activities that can try but since we just wanted to chill so didnt try any. Just stroll around the resort. swimming pool area sooo beautiful. The view there really amazing. We also got to see the infamous peacock of Tanjong Jara. Anyway, we had good time there. Would recommend the to people who want to relax and escape from city life.
DDxnxxlI recently stayed at Permai Hotel Kuala Terengganu for 2D1N during Hari Raya and booked 2 Deluxe Rooms. Overall, it was a pleasant and comfortable experience, especially during the festive season.
The check-in process was smooth despite the busy Raya period. The staff were friendly and accommodating, which made the arrival experience easy and stress-free. Both rooms were clean, spacious, and well maintained. The beds were comfortable, and the layout was practical, suitable for resting after a long day of visiting family and open houses.
One of the main advantages of this hotel is its location. It is conveniently located in Kuala Terengganu, making it easy to travel around for Raya visits and explore nearby areas. Parking was also manageable during our stay.
Although the hotel is not luxurious, it offers good value for money and meets expectations for a short stay. The overall environment was quiet and suitable for relaxation after a busy day.
In summary, Permai Hotel Kuala Terengganu is a solid choice if you are looking for a comfortable and convenient place to stay, especially during festive periods like Hari Raya. I would consider staying here again on my next visit.
UUsuario invitadoi book the sunrise horizon room. As i already plan the layout for birthday deco. When i arrived ,the reception told me my room was not in system. Then she told me, sunrise horizon is fully booked for the day n give me an upgrade to a junior room with the baby cot. I said i dun need the baby cot because it will ruins the deco n birthday video. She said cannot move out the thing. Zzz. Thus, the door was not working properly as well. Keep on has the “beeping” noice. When the maintenance came to fix it, the next day it happens that the door cant even be open by card. Is really just no annoying .
SSnowflakes✨I had a pleasant stay at Primula. Everything was good, great location, comfortable room, and nice view. The only issue was the shower pipe, which seemed a bit faulty and made it a bit difficult to take a shower. Other than that, it was a satisfying stay overall.
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