Hoteles con parking en Prefectura de Niigata, Japón

Everything was smooth and pleasant from check-in to check-out. The only minor issue was that the air conditioning couldn’t be switched to cooling, as the hotel uses a central HVAC system that provides heating during the autumn season. Since the windows couldn’t be opened to let in cool air, the room felt a bit warm at times. Other than that, everything else was comfortable and enjoyable.

The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement.

I misplaced my gloves some where at a town I was visiting. The hotel staff were very helpful to help me call these places that I visited to check if they can find my gloves. Despite the language barrier, they were very proactive in their assistance and help. I cannot help but feel the famous Japanese hospitality from their services. They have an in house restaurant that served local dishes that you must try in Niigata, their service were also very polite and welcoming. I felt extremely comfortable with my stay in the hotel because of their attention to service.

¡Tenemos un momento sorprendente en NASPA New Otani este hotel es una opción fantástica si usted está visitando Yuzawa, especialmente para una caminata de invierno! El personal estaba muy caliente, bienvenido y atento durante toda nuestra estancia, lo que nos hizo sentir en casa desde la entrada hasta la salida. La habitación era espaciosa, limpia y cómoda, perfecta para relajarse después de un día de esquí. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad El hotel está situado a pocos pasos de la ciudad, el transbordador gratuito ha hecho conveniente explorar la zona si queremos.

The hotel is close to the train station, but need to walk uphill. Although we clearly booked 2 adults 2 kids in Trip.com but the hotel still charged the extra costs for 2 kids (2 years old) for additional 4400 Yen, pay cash at the checkin counter. The room was ready at 3PM and got the room on 3rd floor with mountain view at the back of hotel. The room was spacious, nice and clean. Staff came for turning down the bed futon in the evening. The breakfast was so amazing and plenty of choices. Overall, we had a good stay. 

Puedes disfrutar bastante de la estancia y del propio viaje , al fin del día te espera un buen onsen para relajar y descnsar tu cuerpo

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

La ubicación es muy conveniente, a menos de 5 minutos a pie de la estación JR. Amar la habitación también, es pequeño si tienes un gran equipaje, pero me encanta que la habitación se siente nueva y todo está limpio. La vista desde la ventana es grande, puede ver personas caminando por la estación, sin bloqueo por los edificios altos. La ventana puede abrirse, lo que es grande, ya que hace que la habitación se siente fresca y refrigerada. Seguramente quedarse de nuevo si voy a Niigata. También hay instalaciones de lavandería y microondas, es tan esencial para los viajeros como yo que aman comprar comida de los supermercados.

Ubicación conveniente, 7-11 justo al lado del lobby del hotel y muy cerca de la estación de tren y el taxi

Usé este hotel solo cuando fui a Xinjiang. He utilizado el APA Hotel muchas veces, así que no me había imaginado mucho, pero me alegro de que las instalaciones fueran más ricas de lo que me habían esperado, como grandes piscinas públicas, instalaciones de conveniencia y VOD gratis. Además, tal vez sea por la novia, la comida de buffet preparada para el arroz fresco cocido en la cuna, lo que me satisface más personalmente. En general, creo que es un hotel de buena calidad.