Hoteles con parking en Islas Riau, Indonesia

We booked a family suite for 3 nights.  We selected the hotel based on the generally good reviews and mainly for its location.  1) Hotel Staff The front desk staff and the breakfast hall staff were friendly.  2) The Suite / Cleanliness / Housekeeping The suite was reasonably spacious (though a bit aged) and generally clean except for the dirt and dust at corners and underneath the furniture. Eg.  A thick layer of dust was found under the room phone and on the phone itself. Although we didn’t need to use the phone, it was placed next to the bed & pillows and that means breathing in the dust while we slept next to it. So we spent some time wiping the room and stuff with our own hand towels. The sink near the dining table was leaking, so it doesn’t serve any purpose other than to flood the dining area if we use it.  We did read about the leaking sink in an earlier review but thought it would have been resolved but obviously that was not the case.  The housekeeping is very lacking…. For a suite for 3 pax, we were given a small thin toilet roll on the 2nd day (less than half the thickness of those we buy from our supermarket).  That was really insufficient for 3 person.  We tried looking for the housekeeping team but they couldn’t be found. We had to use all the tissue paper that we brought with us on our trip as toilet tissue.  Also, there was no shower caps issued on our 2nd yay (2 shower caps were issued on day 1 but there were 3 of us!).  Out of the 3 bath towels issued, 1 was blackish brown with tattered edges. Fortunately we were prepared and brought our own disposable towels as we also read a review about the dirty/stained bath towels.  We ate at the breakfast hall on 2 mornings. The breakfast was rather limited with choices (not sure why someone previously reviewed that there was a good spread comparable to international hotels’ buffet…. Maybe he was lucky that day).  We observed flies on the pastries (as there were no downlighting preventing the flies from resting on the pastries).  But what surprised us was that the staff stationed at the pastry counter just looked at the flies and didn’t even bother to chase them away. Maybe he was tired of chasing them away since they will return.  3) Summary  Generally the hotel has nice friendly staff and a fantastic location with 2 shopping malls within walking distance. We also like that there was the A2 Foodcourt and many massage places nearby.  But we decided to forego our 3rd night stay in the suite as one of us was stressed about having to ration the use of toilet tissue and eating at the breakfast hall since we wouldn’t know whether any flies landed on the food earlier.   We supposed if we were to stay at Aston Inn Gideon in future, we would bring along sufficient toilet tissue, our own disposable bath towel & shower caps and avoided booking the suite (& the sink). It would have been even better if there was a choice to select rooms without hotel breakfast as we are not in the habit of sharing our food with flies 🤪

Excelente ubicación. Tiene acceso directo al Grand Batam Mall en los niveles 2, 4 y 5. El desayuno buffet tiene una buena difusión y varias secciones en los dos días que nos quedamos allí. El restaurante estaba lleno durante el desayuno, así que nos sentamos al lado de la piscina. El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado,

It’s not “just Batam” - this stay made the whole trip exciting. The location is absolutely perfect - walking distance to Grand Batam Mall, less than 10 minutes’ drive to Nagoya Mall, BCS, and DC Mall, and close to Harbourbay Terminal. Circle K right below the hotel, and Spa Central is just down the road. The service is amazing. Every staff member were trained well - smiling away and friendly. We even checked in late at night and received a queen-size bed, even though we booked two single beds. Breakfast spread was fantastic and made our mornings enjoyable. They had local specialties like Lontong Medan, Martabak Manis, four types of Jamu drinks, and keropoks. They also have a bar area and a smoking lounge as well. room was perfect. Spacious, clean, and comfortable. The bathroom was huge for a standard hotel room and included all the basic amenities. Extras like a coffee machine, chocolates in the fridge, and full glass windows were much appreciated. Smoking rooms are available, and they’ll deliver an ashtray on request. Overall, 10/10. I would 100% recommend this hotel to family and friends.

La habitación es limpia. Vinimos para nuestro aniversario, al check-in hemos recibido una actualización para el lujo. Grande y satisfactorio desayuno buffet .... Espero que en el futuro el hotel se vuelva más grande y se disponga de una piscina para más

Pasamos un buen día aquí, nos dan aromaterapia, el desayuno es bueno, el personal es agradable, el servicio de habitaciones es rápido, todo es perfecto. La ubicación está a sólo 5 minutos para llegar al gran centro comercial. El desayuno es de 5 estrellas para mí, hay mucha comida indonesia❤️.

Very clean hotel, probably coz it's newly opened only last year. Appreciate the wedding anniversary cake provided. Breakfast is superb. Only downside is we can hear the loud music at the adjacent room till 12pm and the corridor noise from other guests disturbing our peacetime.

The hotel just walking distance to the mall. The room is clean and comfort but a bit small for the price we pay. The breakfast is good specially local kue which we love so much

Need to improve to change all the TV to smart tv. At least users can use their devices to share screen and watch their programs. Some of the suites have very poor wifi coverage in the older wing. Other than that this hotel is super. Good location, have good spa, the masseur are very good. One of the best massages here. The free breakfast has improved alot from years back. The food in room service and the lunch dinner menu is very very good. The restaurant staff are very accomading, friendly and helpful. I have been a long time user of this hotel for almost 18 years. For me it's the number one hotel in balai. Just need to improve facilities for me to have a better experience compared to the other hotel on the hill. Please upgrade the new wing. I am really excited for it.

Reservamos un paquete con todo incluido para el hotel y el servicio fue de primera. 1) Llamamos con anticipación y organizamos el traslado desde el ferry al hotel. 2) Todo el personal fue muy amable y acogedor, siempre atentos si teníamos alguna solicitud o necesidad. 3) Aunque el hotel todavía está en construcción, todas las comodidades están funcionando y son súper nuevas. 4) La playa estaba muy limpia, las aguas eran hermosas. 5) Al principio nos ofrecieron solo un menú para nuestro paquete con todo incluido, luego de que el oficial de relaciones con los huéspedes nos pidió nuestra opinión y le informé del problema, en la siguiente comida me ofrecieron inmediatamente un menú con más opciones. 6) ¡La comida era muy buena! 7) En general, una estadía de 3 días y 2 noches excelente. Sigan con el buen trabajo. Espero ver más mejoras (más actividades).

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re