Hoteles con parking en Condado de Durham, Reino Unido

A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset  was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days

Room old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful

Nos pusieron en una habitación muy pequeña en el tercer piso. El ascensor sólo va al segundo piso. El ascensor que va al tercer piso se marcó de orden. Estamos en los años 70 y tuvimos que llevar nuestros bolsillos a lo largo de un corredor y subir a unos 40 escaleras. No hay ningún personal que pueda ayudar.

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

Bags of character, they play up to the castle theme and that's a good thing! I normally hate single rooms but was made up with this one. So comfy...PS it's *******

Más como un club 18-30 experiencia. El hotel fue fantástico, la comida era excelente y el personal se fue, mucho más allá. El hotel tenía dos bodas en la noche de mi estancia y entre las 12:45 y las 14:30 no pude dormir por el grito, la risa, la fiesta que se estaba celebrando por los pasillos. Nunca he oído a ningún personal tratando de resolver la situación, sólo mucho ruido. Tuve que pagar 20 libras adicionales por que mis perros quedarse y no se les permitió En el restaurante - que es muy razonable, pero tengo que decir que se comportaban mejor que los otros animales que no tenían que pagar ningún suplemento o no tenían que seguir cualquier regla de conducta básica. En el checkout, no me preguntaron si tenía una estadía agradable. Si es el tipo de establecimiento utilizado pero Trip.com, entonces sólo puedo decir que las primeras impresiones van mucho y me quedaré con otros corredores de hotel en el futuro.

10年前から何度か利用してます。場所は駅から近く部屋は清潔でスタッフが親切でとても良いと思います。しかしアメニティーが以前より減っていおり、スリッパがありませんでしたので少し残念です。朝食は典型的なイギリスの料理で大変おいしいです。

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Lovely room that was clean. Staff were friendly and EV chargers at £15 for an overnight charge. Would definitely recommend

Hotel hermoso alrededor del rincón del sitio Beamish,muy limpio,camera buena tamaño con baño y ducha, comida y bebida hermosamente presentada, personal excelente, caminando por todas las capacidades de usted quiere un paseo