⭐⭐⭐⭐⭐ Excellent Stay at White Palace Hotel!
I had a wonderful experience staying at White Palace Hotel. The service was truly excellent from the moment we arrived. All the staff were very friendly, helpful, and welcoming.
The food was delicious and well-prepared. A special appreciation to the F&B team — their service was outstanding! They were attentive, professional, and always ready to assist with a smile. Honestly, every staff member we met provided great service.
The hotel is clean, comfortable, and very well managed. You can really see that they work hard and achieve their KPIs — everything runs smoothly and efficiently.
Highly recommended! Everyone should come and stay at this hotel. It is definitely trusted and worth it!
The hotel is decent for its price and location. If you have an early morning connecting flight, it’s a budget-friendly option to crash for the night, as it’s only about a 10-minute drive from the airport.
However, be prepared for noise—the rooms have little to no sound insulation, and traffic noise from the road can make it feel like you’re sleeping right beside it. If you can use earplugs or noise-canceling headphones, it’s manageable given the price.
The rooms are good for under $30, and the breakfast is modest but acceptable.
Good hotel however during my booking period, the hotel relocated me on 2nd night out of 3 nights due to no room availability but my booking already paid. So quite inconvenient to pack and go to other hotel but not with same price of my current booking. But they offer again to stay at 3rd night but it will be troublesome to again pack and repacking luggage.
Me gustaba el hotel, la mejor ubicación, el tratamiento con otras instalaciones/servicios, y el desayuno (como me quedé la noche y me dejé a las 12:00).
Estoy un poco frustrado. Soy un no fumador, y me dio una habitación llena de huevos de fumar. Me pidió en la recepción que me diera una habitación que es para no fumadores. La habitación estaba muy fumando para que nadie podía tolerarlo. Es tan frustrante. El resto está bien.
The room is quite large, with ample space to move around and relax. The furniture is tastefully arranged and gives a cozy and comfortable feel. The facilities are relatively new, with modern amenities such as high-speed internet, air conditioning, and a flat-screen TV. The surrounding environment is very safe and peaceful, with no disturbances or noise from the outside. Additionally, the location is perfect for travelers, as it takes only 10 minutes to reach the airport by taxi.
A couple of times I stayed at other hotels in Dhaka and this is one of the hotel that is well recommended. The environment at the lobby is so classic and high end and the staff is so polite and so well spoken in English. They provide free shuttle service to pick up from the airport and location is near to airport too. The room is sooo spacious and super clean so as the toilet! The bed was comfortable too. That makes this place indeed well maintained. And never forget their food served at the cafe was good! The only problem are the honk noises from outside. But this is bearable for me. Just that the toilet door has loud cracky noise when trying to close it. But it’s ok. And the most important thing is their WiFi was so slow but ended up they resolved it with another set of router put into my room. Amazing job and I would give this place overall superb!
El hotel está situado en la carretera principal, lo que hace que sea fácil de mover, ya que no tienes que caminar a buscar una bicicleta incluso cuando reservas un Uber que te encuentra en tu puerta, el lugar es limpio y pueden hacer lavandería para ti, Las habitaciones están equipadas con refrescos A/C para viajeros que están visitando durante el verano y el personal realmente cuida y asiste a las necesidades del huésped y ayuda en cualquier forma posible.
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46 valoraciones
7.9/10
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8.4/10
Muy bueno
UUsuario invitado⭐⭐⭐⭐⭐ Excellent Stay at White Palace Hotel!
I had a wonderful experience staying at White Palace Hotel. The service was truly excellent from the moment we arrived. All the staff were very friendly, helpful, and welcoming.
The food was delicious and well-prepared. A special appreciation to the F&B team — their service was outstanding! They were attentive, professional, and always ready to assist with a smile. Honestly, every staff member we met provided great service.
The hotel is clean, comfortable, and very well managed. You can really see that they work hard and achieve their KPIs — everything runs smoothly and efficiently.
Highly recommended! Everyone should come and stay at this hotel. It is definitely trusted and worth it!
SshamimhsmEstoy un poco frustrado. Soy un no fumador, y me dio una habitación llena de huevos de fumar. Me pidió en la recepción que me diera una habitación que es para no fumadores. La habitación estaba muy fumando para que nadie podía tolerarlo. Es tan frustrante. El resto está bien.
UUsuario invitadoReception was helpful in finding exactly the type of room I wanted. Good mattress and I slept well for the 4 nights I was there. The staff in general are professional and very willing to help and provide advice. Very safe, quiet area with a good Food Court nearby for quick meals and fun to walk the streets at night soaking up the vibe. The restaurant at the Bengal Blueberry is good but variety is limited. Gym is OK, nice coffee shop with Metu who is very helpful. Great to have UniMart supermarket next door. Easy to get rickshaws from the hotel as well as taxis. I'd stay there again.
UUsuario invitadoGood hotel however during my booking period, the hotel relocated me on 2nd night out of 3 nights due to no room availability but my booking already paid. So quite inconvenient to pack and go to other hotel but not with same price of my current booking. But they offer again to stay at 3rd night but it will be troublesome to again pack and repacking luggage.
UUsuario invitadoThis place is nice, staffs can speak English very well. I asked them for calling taxi to pick me up from the airport, and they do have this service (charging rate, but it's fine)
The hotel is located in the old Dhaka,which is very convenient for roaming around.
UUsuario invitadoAbsolutely tops in terms of service/ helpfulness! Hotel manager snd staff sorted out a complicated issue involving our booking and refused to take or ask for any money from us over the 5 days we stayed - even upgrading us to a suite for the final two nights when one became available.
Staff speak English - and are helpful in providing Information about getting around, arranging transportation and laundry. A lovely rooftop cafe - a green oasis- and Taste Snacks. A Full Range of Bengali dishes as well as western food is also avsilable. And all this for less than 50CAD - very good value!
The hotel is located near the Old City- easily accessible by taxi, tuktuk or rickshaw- also BaileyRoad is within easy walking distance, a quieter tree lined street and New Bailey Road with Shopping Restaurants etc though these are also available in a buzzier context in the streets surrounding the hotel.
We would definitely recommend this hotel and Return again- Note the address at 873 Outer Circular Road( not the one on listing we saw/ booked located several hundred meters away, at 12 Outer Circular Road. The hotels are not linked, whatever you are told by the latter. And actual Grand Circle Inn at 873 is of higher standard/ quality…
UUsuario invitadoThis hotel could be the best one in Uttara area. The service goes beyond the expectation, as you can feel the pure kind heart from their smile. Remarkably Mr. Asif and Ms. Rupa are very impressive. Their manager Mr. Raihan gave a gentle asking if I arrived back to China. Apart from the service, the facilities are also high quality. Gym, swimming pool, SPA, pub etc. are all well equipped. Highly recommend!
PPrakash MunuswamyThis is not hotel and it's just a hostel for the Chinese travellers. It will not suit for any business travellers from other countries. This facility doesnt have toilets. There's only one toilet for 5 rooms. it's a shared toilet and it was shocking for the amount they charged. Even a kitchen has been converted in to a room. only advantage is that it's nearby to the airport. gates of this apartment will get closed by 10pm. lifts will be switched of by 10 pm. Rooms are in the 8th floor. Then imagine what happens if the lifts are switched off and especially you are carrying the heavy luggages. Moreover they dont have a card swiping machine and you need to make the payment through local currency. if you are budget traveller who dont need any amenities then you can go for it. Otherwise staying at this place will give you lots of frustrations. Actual rooms are completely different from the pictures shared on trip.com. Breakfast starts by 8 am and if you have to start early this place will not work again. Even towels are not provided. just a couple of hand towels were provided. I will not suggest this hotel for any business travellers or for families.
Yyew feiGreat service. Overall satisfied with hotel. 2 issues I don't think the hotel can do much
1. Due to location traffic is terrible
2. Also due to location, cafe at check in is full of mosquitoes. Can u imagine 2 waiters job is full time swatting mosquitoes..
LLuenDaThe room was very good, especially considering local standards — spacious, clean, and comfortable. Breakfast was excellent, with a wide selection and good quality.
Service was, in many cases, truly excellent: particularly from the dining staff, entrance/security team, and the porters, who were all attentive and genuinely helpful.
However, at reception the experience was more mixed. Sometimes was good. At times the staff tried to appear friendly, but it felt somewhat forced, and on other occasions their attitude shifted suddenly to being a bit aloof. This inconsistency made the reception service less authentic compared to the rest of the team.
Overall, the hotel is well located, easy to find, with a very nice swimming pool, making it a solid choice for a stay.
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