Esta fue la segunda vez que nos hospedamos en este hotel y la experiencia siempre fue increíble. Realmente nos gustó la habitación que reservamos esta vez y el ambiente, la vista y la experiencia fueron buenos. Lamentablemente, los platos durante el desayuno fueron bastante sosos y la variedad fue muy limitada, pero realmente nos gustaron las reubicaciones en los pisos superiores, tuvimos muy buenas vistas e hicieron que todo el desayuno fuera bastante agradable. De todos modos, siempre recomendaremos este hotel y definitivamente nos hospedaremos aquí nuevamente en el futuro, 😁
Hoteles en Java OrientalUn 37.5 % de los viajeros escogen esta zona
HHook One2026.03.03
Stayed at Diuble Tree by Hilton Surabaya for 2 nights. Check-in was very quick and entry to lobby was very welcoming. Given a room upgrade as I requested for a non-smoking room. Breakfast was good with alot of choices. Will come back again when in Surabaya.
Hoteles en Java OrientalUn 37.5 % de los viajeros escogen esta zona
LLenda Yusof2026.04.05
Our second stay at Platinum Hotel Tunjungan was once again a pleasant experience. We were warmly welcomed by Ms. Puteri at reception, who remembered us from our previous visit—this personal touch made us feel truly valued.
We were happy to receive a room upgrade, and overall, the room was comfortable. Breakfast was enjoyable with a good variety of options. The bellboy was also very helpful and attentive throughout our stay.
There are a few areas that could be improved. The internet connection was quite slow, the room is not fully soundproof, and the bath towels could be upgraded. However, we really loved the pillows—they were extremely comfortable and made our sleep very restful.
Overall, we had a great stay and would consider returning again.
My wife and I stayed 12 days all up the staff were amazing the resort was clean and had everything we needed there was a amazing choice of food and a gym that had enough equipment to keep the weight down and well priced.
On our next visit to Surabaya we will not hesitate to stay at the bumi resort highly recommended 👌
Hoteles en Sidosermo,WonocoloUn 37.5 % de los viajeros escogen esta zona
UUsuario anónimo2024.04.09
Siempre soy un cliente habitual aquí, el servicio es bastante bueno, todos son amables. Lo único que hay que tener en cuenta es que hay habitaciones donde las instalaciones a veces no funcionan correctamente, ojalá se preste más atención al mantenimiento, pero en general el servicio siempre es el mejor.
This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
Hay una sala para fumadores, hay un SAP en el piso 11 y hay un 20% de descuento de 9 a 3 en punto. Hay una piscina en el piso 17, la ropa de cama es cómoda y hay mucha agua caliente. Nuestro vuelo salía a las 9:50 de la mañana. Si pedíamos Grab a las 6:30, un conductor recogería el pedido rápidamente. Tomar un taxi hasta el aeropuerto costaba menos de 40 yuanes. Salimos temprano en la mañana y le pedimos al hotel que nos preparara el desayuno con anticipación ~
The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options.
The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant.
Breakfast offers a wide variety of options, but the overall taste was average.
The room and bathroom were fairly spacious. However, the property shows signs of age, and it is clear that it is an older structure in moderate condition. The bathroom appears to be in better shape, possibly because it has been renovated.
The additional air conditioner (split unit) was excellent—very quiet, almost imperceptible, and highly effective.
There were some minor issues with the laundry service, as a few stains or imperfections were noticeable. However, these did not appear to be due to used linens, but rather to washing or handling.
The lighting in the room was good, even though the electrical system is somewhat dated. There were convenient power outlets near the bed, along with bedside lights. The room lighting was more than adequate, while the bathroom lighting was slightly insufficient.
The Wi-Fi connection was satisfactory, with no significant interruptions or dropouts.
The location is ideal for travelers needing to catch a train, as the railway station is only a few hundred meters away.
Overall, the property offers good value for money.
Hoteles en Embong Kaliasin,GentengUn 37.5 % de los viajeros escogen esta zona
FFarisya Shamsuddin2026.03.27
Very great location, next to tunjungan mall and walking distance to the happening tunjungan street at night. They even gave us a complimentary drinks at javaroma coffee
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Muy bueno
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
JjetlaggerWestin Surabaya es una hermosa propiedad con vistas y servicios increíbles para la aparición.
La habitación del Club es muy cómoda, tranquila y se siente fresca por todas partes. La cama celestial es un placer para dormir en. La sala del Club es una de las salas de hotel más destacadas que he visitado. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la Nila y todos sus queridos colegas están en un nivel inspirador de excelencia.
UUsuario invitadoDelicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel.
The menu food sounds unappealing, but all 7 lunch and dinners were so good.
You have to try the chicken satay, which is soft and has white clean meat.
The tuna is melted and panini is so fresh.
The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed!
Her tempong chicken is yummy and fresh! Feels like it's directly from the farm.
Nasi goreng must not be missed!
Papayas seem to be in the season.
Fried bananas covered in coconut flakes are not to be missed!
In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them.
I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English.
May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby.
This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you.
I think the Indonesian and Javanese meals are better than the breakfast menu.
Breakfast pancake and American breakfast normal only.
They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling)
If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too.
The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko.
The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea.
There are corn fields beside the hotel.
They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras
(+ spiders).
MMeowMaoCatThe hotel room is dated but the great view from higher floor made up for it. I will recommend that you opt for room dining instead of buffet dinner. For lunch , I highly recommend that you venture over to the enchanted forest cafe. Besides a good meal, you get to see sheep, alpaca and capebara. The safari zoo with carnivores is a great experience. We enjoyed feeding the entertaining giraffes. Alll in alll, a great family holiday. 2 nights suffices.
UUsuario anónimoHotel is quite new and spacious room for good rest. All the basic amenities is provided and aircon work well. Opposite was KFC and some local eatery so quite convenience for anytime need. We most of time using Grab hauling service when go out and come back. Satisfy to the stay. Thank you.
HHook OneStayed there for 3 nights. Check-in was quick. Room amenities were just average and I noticed the bath towels were clean but need to replace as it looked slightly ”brownish” and slightly worn.
Breakfast was just average selections. And selections did not change for the 3 nights I stayed there.
However, it was a nice hotel and welcoming.
Rrosalina satyanovaRecepcionist helpfull, ramah murah senyum. Makanan enak, kebersihan okeh. Hotel nyaman dan ramah utk anak2. So far so good. Recomended hotel bintang 4😊
PPolka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
RRyanTripsThis was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
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