Stayed for 1 night with breakfast with my son and husband . Had a multiple room ( double and single bed ) .
Room was very clean , good size with a desk and chair . Wardrobe , hairdryer and iron facility. Also good sized Tv .
Bathroom again clean and supplied with towels , hair and shower gel .
The added bonus was access to the fitness suite ( pool and gym ) .
Hotel contained a bar and separate restaurant area . We didn’t have to book a table , we were seated straight away . Food was slightly expensive in price , but adequate.
Breakfast was a buffet , well presented, a variety of choice of cooked and cold choices .
The only thing I would say was a bit of a “ let down” , was paying £7 to park our car in their private car park .
Overall a lovely hotel , to which I would definitely return to !
The Reception lady was also very happy , friendly and chatty 😁
This is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room.
The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out.
This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself.
I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.
Tamaño de la habitación decepcionante
La habitación que recibí no se ajustaba a las especificaciones prometidas durante la reserva. La habitación que me dirigí fue mucho más pequeña (aproximadamente 20 m2) cramped y difícil de navegar, con poca capacidad para el equipaje o cómodo movimiento.
Initially, the service agent insisted all rooms were the same size and claimed I'd been upgraded to a Queen-size room.
Después de casi una hora de discusión tarde de noche con el administrador de servicio, a las 11:00 pm, finalmente se me ofreció una habitación que era notablemente más espaciosa y adecuada a mis expectativas.
Esta experiencia destaca la importancia de las descripciones honestas y exactas en las listas de hoteles.
The Portland Guesthouse de Cheltenham está a 15 minutos a pie de Ayuntamiento de Cheltenham y Pitville Pump Room. Además, esta casa de huéspedes se encuentra a 1,7 km de Hipódromo de Cheltenham y a 1,9 km de Hospital General Cheltenham.
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o espacio para bicicletas.
Se ofrece un desayuno completo todos los días de 07:30 a 09:30 con un coste adicional.
La recepción tiene un horario limitado.
Te sentirás como en tu propia casa en cualquiera de las 7 con decoraciones diferentes habitaciones. Las camas cuentan con colchones con una capa de acolchado adicional para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
En un hotel en la ciudad, el entorno está tranquilo y bonito, pero la actitud del servicio de la recepción es general. También nos ha arreglado una habitación en la puerta del pasillo. Alguien pasa por la mañana con un paseo más lento, y el estacionamiento requiere una tarifa
Lovely setting, plenty parking. Didn’t eat there so can’t comment on restaurants. Just next door there’s a cafe and a pizzeria with a marque type set up and also a van that serves churros, donuts and crepes in the evening. Plenty of walking around and about. Only thing that was a little annoying is not being able to use the pool without booking a spa treatment which we did not do.
La cama es muy cómoda, y si lo necesitas, puedes cambiar las sábanas en tres días. Alguien lo limpia todos los días, lo cual es genial. El día del check-in, le prepararemos pan de leche y algunas frutas. El registro es la habitación principal del hotel. Personalmente, siento que las instalaciones son un poco antiguas, no tan frescas como la imagen. Los utensilios de cocina preparados solo se pueden utilizar para comidas sencillas al estilo europeo, y los platos al estilo chino se muestran reacios. La lavadora tuvo que quejarse, estaba muy sucia, había pelos y suciedad, pero era inútil.
No puedo pedir más para esta casa de huéspedes. El personal amigable y la habitación es cómoda. Está cerca de la zona de comedor con hermosa paisaje. Aunque tuvimos que llevar nuestros bolsillos/bagajes al tercer piso.
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40 valoraciones
9.4/10
Precio desde
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WWing SzeTamaño de la habitación decepcionante
La habitación que recibí no se ajustaba a las especificaciones prometidas durante la reserva. La habitación que me dirigí fue mucho más pequeña (aproximadamente 20 m2) cramped y difícil de navegar, con poca capacidad para el equipaje o cómodo movimiento.
Initially, the service agent insisted all rooms were the same size and claimed I'd been upgraded to a Queen-size room.
Después de casi una hora de discusión tarde de noche con el administrador de servicio, a las 11:00 pm, finalmente se me ofreció una habitación que era notablemente más espaciosa y adecuada a mis expectativas.
Esta experiencia destaca la importancia de las descripciones honestas y exactas en las listas de hoteles.
CChristopherI actually live in the neighborhood around this hotel, but I booked it to host a friend for the weekend. It's not the easiest option in the vicinity to walk to from the train station, though the walk which goes along the canal for most of the way is super scenic if you have time to spare on arrival. The cab to the hotel was also fairly quick and cost us about fifteen quid.
Check-in was super convenient and casual, and the girl working walked us up to the room to introduce all the amenities and features of our room. The room was well equipped but it was a little bit of a disappointment that it didn't have a mini fridge - there aren't a lot of food options or supermarkets in easy walking distance from the hotel, so we had brought some items with us that we had to leave on the windowsill to keep chilled.
Overall though the room was great. The lower level living room was a super comfy spot to chill and eat, and then the raised bedroom was incredibly cosy. I'm 5'11” and I will say I almost took myself out on the sloped walls a few times - I imagine anyone taller would have to be very careful. I've noticed that showers in this area generally aren't super hot or pressurised, but the setup here wasn't too bad.
The pub below is of course super charming, a great place to sit with a pint and watch the sunset, though we didn't try the food. I will probably come back to this pub, and would stay in the inn again if I ever have any reason to.
UUsuario invitadoThe Mousetrap Inn proved to be an excellent choice for our recent getaway. The location is absolutely perfect – just a pleasant walk to the main town, giving us easy access to local attractions, shops, and restaurants while enjoying peaceful surroundings.
What truly made our stay memorable was the genuinely friendly staff. From check-in to checkout, every team member was welcoming and helpful, going out of their way to ensure we had everything needed. Their local knowledge and recommendations enhanced our entire visit.
The included breakfast was a real highlight and exceptional value. Fresh, well-prepared options with plenty of variety kept us satisfied each morning before exploring. It's rare to find complimentary breakfast that actually exceeds expectations.
The inn maintains a cozy, welcoming atmosphere that perfectly matches its charming name. Clean, comfortable accommodations combined with the convenient location made it easy to enjoy both tranquil relaxation and vibrant town center activities.
Highly recommended for friendly service, great value, and ideal location.
DDavid WachendorferMansley refers to their properties as ”managed apartments”. There is no on site staff, you check in online and get a single code that gets you into the building, your room, and the parking. They are very attentive during the stay to make sure you know that if you need anything they are a phone call away. I absolutely love this concept! The property itself appears to have been recently renovated and in immaculate condition. The room was stunning. You walk into a living room area with kitchen with soaring 2 story ceilings. The bedroom is an upstairs loft with king size bed. Towels, linens, mattress, coffee service, etc. are all top of the line. The location can't be beat. Right in the heart of town center with everything you could possible need a short walk away. They have a secure parking lot right next to the property as well. I have stayed at all of the trendy hotels in Cheltenham. This is by far my favorite. Won't stay anywhere else when in Cheltenham. Can't wait to try another Mansley property.
UUsuario invitadoThis is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room.
The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out.
This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself.
I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.
JJWLoved staying at the Bell. Right opposite Tewkesbury Abbey, you couldn’t ask for a better location. Free parking is a real bonus here too and the location is close to the Severn Way walk, for walks down to Deerhurst and beyond.
Friendly , engaging , genuine, and sometimes fun, service and attention from all the staff made us feel very welcome.
The breakfast was so worth the price, and huge portions too! We also stayed for dinner one night ( had a great Indian at the Raj the second night) and were so nicely surprised. Being a ‘pub chain’ hotel you sometimes think the food might be quite bland and corporate but the chefs here know what they are doing. So happy with the food.
One or two minor grumbles might be the traffic noise, as our room was on the road ( so wore earplugs and fine) and the very soft bed, but meh, it was fine really.
We would more than likely stay again if passing through this way in the future.
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