Usuario invitado
31 de mayo de 2024
The rooms themselves are fine and comfortable with what you need in them for a few nights away in York. Location is great, super central to access all the sights and hot spots of the city. If you are booking multiple rooms be aware this hotel is over different building in a courtyard, and so we were in different buildings when we came to check in. This is despite on booking we requested rooms together and we're told a note was on the system to allow this, no such luck. Some building don't have lifts and only stair access so definitely worth checking if you can't do stairs or have very heavy luggage. Breakfast was a huge disappointment, we booked meal deals with our rooms and called the hotel in advance to book a table for breakfast as we had a tight itinerary, the hotel told us there was no need to book as we had meal deals. No such luck. When we arrived for breakfast we found that it was fully booked and we could not be seated till the end of service. Had to have breakfast refunded and grab breakfast from a lovely local independent place. Some let downs but the rooms are fine.
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