Usuario invitado
1 de febrero de 2024
Terrible hotel with even worse customer service. They gave us a room next to the lobby and also connecting the street. There was so much noise, especially since they decided to have parties in the lobby 2 nights in a row. The bar should have been open until 1 but apparently that was just a guideline and they stayed open for how ever long they wanted, serving alcohol to the partying teens that all weren't even staying in the hotel. If you have guest staying in rooms connecting the lobby and bar, it's just human decency to stop the partying after 1 o'clock at night. People come to have a nice rest, not to listen to screaming and drunk teens. Filed a complaint but the manager didn't take us serious at all, telling us they get a lot of complaints like this, but we used the facilities of his hotel so what was there to complain? We stayed for 2 nights and slept only a couple hours. Never again, don't recommend this hotel or it's staff at all!
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