Usuario invitado
16 de febrero de 2024
I have been enjoying Crater Lake Lodge for 30 years. My daughter and I stayed at Crater Lake Lodge in July 2021 to hike and enjoy the lodge and meals. I was disappointed to find that our dinner would be $50 each but I expected it to be quite nice as it has been in previous years. NOT!!!! It was the WORST meal of my life!!! Actually, it was “THE MEAL FROM HELL”. The salad was wilted and shriveled so I had to ask for another one from the kitchen. ALL the salads in the cafeteria line were SHRIVELED and the servers didn’t seem to notice or care. The rolls were old, dry and hard. The food in the cafeteria line was from a pre-packaged food” from a box" from the grocery store and the only good thing were the “chicken nuggets”. Are you kidding me? For $50?? For dessert I ordered marionberry cobbler which came with granola sprinkled on top. When I asked where the cobler top was, he said he could sprinkle more granola on top. I’ve had Marionberry Cobler at the lodge several years ago and it was excellent. This was garbage and not eatable. My daughter couldn’t eat her cheese cake that tasted like it came from a cheap packaged freezer container, which I’m sure it did. It certainly wasn’t home made by a chef. She looked at me and said “I can’t eat here again”. We decided we would starve before going back. I was so upset, I couldn’t sleep that night and kept going over in my head the letter I would write. I didn’t feel getting upset at the staff would make a difference since it is an administrative decision. The next day we ate at Annie Creek Restaurant and the quality was the same but not the overpriced “VENDNG MACHINE FOOD” at the lodge. We will returned in 2022 but brought our own food. What a sad state of affairs this has come to. We used to look forward to our dining experience at Crater Lake and bring home happy memories. Solution: Xanterra did an excellent job managing the lodge and the service staff were fabulous and beyond compare. It was a wonderful dining experience and the employees came from all over the world. WHAT A SAD STATE OF AFFAIRS this has come to. PLEASE, PLEASE, PLEASE bring back XANTERRA - I didn’t look forward to eating out of a cooler for my fine dining experience, but one thing I know, my food was better.
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