John
25 de noviembre de 2023
My wife and I stayed here during Labor Day week, 2023. I gave the hotel and staff a glowing review. We stayed one night over Thanksgiving. It was the opposite experience. We booked dinner in the restaurant and it felt like a cafeteria. The hotel room they assigned us had a TV that didn’t work properly. The desk manager made three separate trips to correct it. The only option was to switch rooms. But it was after 9pm. There was a serious staffing issue. There wasn’t enough staff to cope with the crowds and everything seemed rushed and slipshod. A little less than 3 months ago, I was recommending this hotel and chose to spend the holiday with my wife here. We won’t be returning.
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