Red Roof Plus+ Tuscaloosa - University

I did not like the fact that even though we had the "Do Not Disturb" sign on our door someone came into our room and dumped the trash and took my much needed eye drops from the bedside. They did not make the bed or do anything else in the room. STRANGE... I reported it to the front desk and was told they had 2 new employees and they would check with the day manager

The staff at this property were all wonderfully kind and helpful. I only have positive things to say about those working the front desk and the breakfast area! Kudos to them! Unfortunately, the property itself is in need of some TLC. The pillows were stained and awful. (The staff did provide different, slightly better ones promptly upon request!) The chair was ripped, paint was peeling and there was some mold around the baseboards of my room. Therefore my allergies kicked in and it was not extremely pleasant. I was also allergic to whatever cleaning agent they use so my eyes were not super comfy! Furthermore, both machines in the fitness room were broken/out of order/would not turn on. The sheets were clean and most hotels I could afford were booked so I stayed 2 of the 3 nights I had reserved.

The hotel is showing it's age. The side chair in our room was ragged and we didn't dare sit in it. The laundry had one working washer and one dryer, the others were out of order. The bathroom sink was clogged. It's our first (and last) try with Red Roof. One high point, the woman who worked the breakfast area was wonderful. Everything was kept clean and was constantly refreshed.

There were crumbs and dirt on the floor, counter, and bathroom. The blankets and towels were stained. The bedspread was ripped. There was a cockroach in the bathroom.

My room floor was very dirty to the point where I wouldn’t take my shoes off. I cleaned it with cleaner and a towel and it was shocking all the filth that came up. I also had dried vomit on the dust ruffle of the bed. The floors were addressed and cleaned properly the second night. The dust ruffle was not. It is an inexpensive hotel but the clearing needs to be addressed. I don’t think I would stay there again.

I have started stay here every time I go to Tuscaloosa for business. Mainly for the low price. The only real complaint is the rooms are none smoking but my room smelled like **** one time out of the many times I stay here. The breakfast is better than expected. This place has been way better than the others in town in the same price range.

Hotel is not awful but definitely not the best. We had little roaches in our room on last night of stay. Room wasn’t cleaned properly when we arrived had crumbs on the floor & all fixtures were unplugged. Bed sheets were dirty and bathroom had stains on the floor. We toughed it out hoping room would be in better condition the next day. However, that did not happen. Maid service simply took our cover and somewhat made up the bed and placed the pillows on the bed. Floor and bathroom was not cleaned once again. So we cleaned it. We bought disinfectant spray, and made the best of our trip. I feel this hotel could be great if they would focus on cleaning and getting rid of the bugs.

Easy check in. The first room I was given hadn't been cleaned from the prior visitors but the lady at the front desk quickly found me another room. The room was clean and quiet and the bed was comfortable. Would have been nice if the wifi was secured (no password required to use it) as I had some personal business to do online. Breakfast was very good. And check out was easy.

Walkable to the Cracker Barrel. Quiet location. The bedding and pillows were worn out. The heater didn’t work and the smoke smell from the hallway came in our room periodically. The breakfast was well attended including fresh baked biscuits.