reanneloneill
21 de abril de 2024
I don't think id be rushing to go back to this hotel. Generally, myself and my family (partner and child aged 5), had a lovely time. But there were maybe a few things that did need to be addressed, but to make others aware too. Entrance to the hotel was lovely on the outside. Unfortunately we arrived in the middle of the night as we had a late flight. When we walked into the main reception indoors, there was the receptionist man having a smoke in the office. Went into our room, was very minimalistic but this was fine for us as we didn't plan on staying in the room that much. It had everything we needed, and it has refreshments in the mini bar which was a nice little perk. The pool was nice, but it was absolutely freezing to be in there for too long. Sun beds were comfy and still plenty when people has reserved theirs for the day. The shop was literally directly opposite the pool, which you could buy floats for which were fairly priced. They had the pool bar as well which was open still 10pm. The food was fairly questionable. First 2 days of the food were incredible. There was so much to choose from, and there was a wide variety for lunch and dinner. Breakfast every day was terrible, no milk in the mornings for cereal neither. There was just such a limited choice for breakfast. Chips and onions rings also being served at 7.30am too? As the week went on, for lunch and dinner, the options were becoming more and more questionable and on the final day, I chose to drink than eat because it was shocking. The food is going to be expected to be slightly cold because people are leaving the lids open and that isn't down to the staff to keep going round and putting them on. The drinks choice was great, they had such a range to choose from. We had an incident in the middle of the night which resulted in me asking to be moved. Fair enough they got a room instantly, but what I didn't expect was the room to still be dirty, there be dirty socks around the room and balcony and for the cleaner to not care. In our previous room, the cleaners decorated our beds with towels, petals, my daughters teddys nicely placed on her bed. It was the little touches which we found beautiful. But once we moved rooms, our stuff was thrown across the room, beds not made, towels slung on the bed, it was horrible. For activities in the day, we only found this on our last full day, in the corner on a board which was covered by trees, so we didn't actually know what was being hosted. There was no evening entertainment, which I found a little shocking considering that this is a 5 star all inclusive holiday. So after dinner times, I feel that you are sat twiddling your thumbs on what to do next with the kids. The waiters were always on hand and were prompt with collecting dirty plates and cups and always making sure you had a drink. Nothing was too much trouble for them at all. If I'm totally honest, I don't think that ill be going back anytime soon and certainly not with children in the p
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