Savoy Park Hotel

A very nice friendly hotel. I think it may be changing ownership soon. Food and beer was very good - what more do you need. My only criticism is the lack of 13A sockets in the bedroom - nothing where the kettle and makings kept and a multi-way extension sat on top of the desk.

Third time in this hotel place is so cosy staff very friendly and the food is amazing hats off to the chef

Satisfactory room, but no fridge or shower, food service, staff and host very welcoming, which made up for some of the obvious shortfalls in the condition of the property.

On the upside, which is why I have given them a 2, the staff were friendly. That's it! Now, the biggest issue I had with this hotel were the mattresses. They are so used that they are now thin, hard, uneven and sore to sleep on. I stayed in room 1 for the first night, got hardly any sleep (also lots of cobwebs). I asked to be moved to a different room. Interesting that the receptionist showed no surprise. I was then put in room 7. The mattress was the same disgraceful state, only with a thin topper, which didn't really do much good. If you search for the lowest scoring comments, you will see lots of them mention the atrocious mattresses. I asked other guests at breakfast, and they too were extremely disappointed with the mattresses and so did not get the sleep they needed. I had dinner (once was enough) - fish and chips. On the menu it said 'handmade chips' - they weren't - they were oven chips, undercooked. The peas were microwaved to the point they were shrinking and wilting. The fish batter looked like something out of the film Alien. This was anything but restaurant quality - absolutely appalling. With regards breakfast, the food was satisfactory, nothing special, but with few guests and two staff serving, it still took over 20 minutes just to get my cereal. And I had to remind them. Ridiculous. I left the hotel a day early, I couldn't stand sleeping on that mattress anymore. How this hotel gets a 'wonderful' is beyond me. Do not recommend a stay at this hotel!

This hotel is in the perfect location for a stay in Ayr. You are close enough to the town centre that you can walk in easily but far enough out that you’re not bothered with noise. The staff are excellent, the food is great and you can park right outside.

We really enjoyed our stay. The staff were excellent, friendly and very attentive. The food was 1st class with very large portions. Would definitely recommend a visit.

Very pleasant, and we were looked after very well by the young man who served us all our meals and noticed our room door was not closed properly, closed it and informed us. Great customer service

Very comfortable staff amazing cant do enough to help nothing a problem. Great food service excellent Mary and Jordan very attentive. Will definately be back

It is a magnificent looking hotel from outside and inside and grand grounds. You feel like you are staying in a castle. Only one lift for entire hotel which can mean a bit of a way when checking out. Different level stairs on each floor so not ideal for the disabled or elderly