Raleigh - Research Triangle Park - Hwy. 54

1. Hotel staff did NOT wear masks 2. Dirty laundry lined up against the hallway wall right where you enter and exit. 3. Manager took it upon herself to add another week to my stay and charged my credit card $561 without permission. My credit card alerted me, thankfully. Main headquarters notified and monitored her. MAKE SURE YOU KEEP TRACK OF THEIR BILLING ON YOUR CREDIT CARD. Still waiting for the return payment to my credit card for the full $561. 4. Never cleaned the room once, in a 30-day stay. 5. Dirty room upon arrival. Other people's clothes are still in a dresser drawer. Clearly, no one did anything to prepare the room. 7. Washers/dryers didn't work; vending machines were always out of drinks. 8. Uncleaned spills in the elevator, dirty carpeting in hallways, nasty smell. 9. One staff member, Gia, was very nice and accomodating. The only one. 10. So disgusted with this experience. Doesn't deserve a 1-star at all. When I got here, it was only then that they announced that they were closing down and being sold. Guess they just didn't care to do their job, and it showed. No one was ever at the front desk to help. If that's what you like, this is the place for you.

After the death of my husband in February, I made the decision to concentrate my job search to the Research Triangle area of North Carolina (I grew up in Raleigh) after obtaining my present position, I had to have someplace to stay, as Charlotte is 2.5 hours away and making that commute every weekday to be at work before 7:00 AM was not an option, plus I was house hunting on the weekends. I had made my original reservation at the location on NC Hwy 55, which is right around the corner, but a drive-through the day before my check-in day convinced me to change my reservation to this location. I don't regret that decision at all. Kudos to Danielle, Makayla, and Marcee for all of their help during my stay. The only reason why I am giving this four stars is that the Wi-Fi could be temperamental (they were having the same problem at the front desk!) and the refrigerator was leaking, thank goodness I had the foresight to bring some of my own towels to keep the leaks at bay, although it was not only leaking outside but inside the refrigerator which I didn't realize it was happening until I checked out and was cleaning out the stuff I wanted to take with me to my new home. I can recommend this location, as it is close to I-40 and is one exit up from the Southpoint Mall as well as Downtown Durham. They also allow pets (for a deposit) and will make sure that your room has an animal in there. I like that they have a kitchen, and they will provide utensils, pots, and pans for a small fee.