Hoteles Holiday Inn en Toronto

El hotel es muy bueno y me envié dos veces durante mi estancia de 2 noches para preguntar si todo estaba bien. El estacionamiento no es gratuito como ocurre con todos los hoteles de cadena cerca del aeropuerto de Pearson. La habitación era insensible y tenía todo lo que necesitaba. Cuando me di cuenta que en mi respuesta al texto se trataba de inmediato. Fui miembro de su programa de recompensas de clientes sin pedir y me quedaría de nuevo.

Teníamos dos camas individuales en la habitación, que era pequeña, pero las camas medían 1,35 metros de ancho, lo cual se agradecía. La presión del agua de la ducha era inaceptablemente baja; una mujer tardó 40 minutos en lavarse el pelo, ¡imagínense lo débil que es eso! La ubicación del hotel es excelente. No usamos el transporte público, pero hay una parada de tranvía justo enfrente, lo cual es muy práctico. El recorrido a pie por la ciudad te lleva a todas las atracciones, lo cual es muy divertido. Sin embargo, el hotel está en el centro de la ciudad, así que había constantes llamadas a coches de policía, ambulancias y camiones de bomberos… El precio inicial era de 3500 por noche, pero de repente bajó a 1500. No sé por qué, pero sigue estando bastante bien.

This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.