Hoteles de 4 estrellas en Tiflis

Probably my first time posting such a long review as I'm truly impressed with the value that the accommodation provides: Reception staffs are friendly and when checking in early around 8am to offload my luggage after an overnight train, I was informed the earliest possible timing is 12noon which I had no issues as I had a day tour which ended on late afternoon. Pleasantly surprised the accommodation has an elevator which is a great saviour for guests with luggage. The room is clean and spacious, it has the amenities which I require especially the hair dryer which is very efficient to dry off my wet hair post shower especially. The lady in charge of the restaurant during breakfast hours is professional and proactive. She took note of my room number, replenished the dishes promptly and also cleared off the utensils left by guests and cleaned the table using sanitizers pretty quick so the restaurant remains clean and tidy. I'm impressed with her professionalism and the hotel management should duly reward her for doing her job well. I would suggest having more fruit options as it's pretty limited and repetitive. As compared to my previous hotel stay in Tbilisi, this hotel is simply a gem. Highly recommended and would like to stay when I return for the next trip. If only the hotel is close to a metro station it would be superb in my opinion.

El hotel de Shota@Rustaveli Boutique Hotel me ofrece una estancia increíble como un trabajo y un ocio de mezcla de viajeros. La ubicación es perfecta y central en Tbilisi, a pocos pasos de la Ópera y el Teatro Ballet de Tbilisi y el Museo Nacional de Georgia, lo que lo hace ideal para explorar la ciudad. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en Este hotel superó de todas maneras mis expectativas, y lo recomendaría muy a cualquiera que visitara Tbilisi!

房間很復古 設計風格獨特 早餐也很健康美味 衹是住在二樓接待處附近 隔音一般

Excelente hotel, elegante, nuevo. Conveniente, espaciosa y camas suaves y cómodas, limpieza diaria, agua en la habitación. Buen desayuno en el formato de mesa sueco. Se autoinscripción y evacuación. El bar es un personal responsable, no se niegará a dar hielo en las solicitudes - no hay refrigeradores ni té en las habitaciones, pero es pequeño. El metro está muy lejos, también del centro, pero por un precio tan bonito la ubicación es, hay tiendas en el entorno.

La ubicación del hotel es muy buena. Es muy conveniente para ir a lugares pintorescos y al aeropuerto. Está muy cerca del baño de azufre. Puedes ir al baño en cuatro o cinco minutos. El servicio es muy bueno. El desayuno buffet está abierto hasta las 10.30 o las 11. También puedes desayunar si te levantas tarde. La próxima vez elegiré este restaurante.

The hotel is generally well located; however, access by car is not very convenient. Vehicles cannot approach the entrance directly, so guests are dropped off nearby and have to walk to the hotel with their luggage. Overall, the staff leave a positive impression — the team works in a coordinated manner, and there is clear involvement from both the front desk and management. Unfortunately, this applies to a lesser extent to the restaurant and room service. Restaurant service could be improved: service is not always prompt, and tables are cleared with delays. At the same time, the food quality is good — breakfasts are tasty, and hot dishes are prepared well and replenished on time. I would also note that during breakfast, waiters leave the dining area several times to smoke, exiting directly from the restaurant. As a result, the door is frequently opened and cold air enters the room, which is uncomfortable during the winter season. I would also note that communication with room service was inappropriate — the order was taken in a rather rude manner, which does not meet expectations for a hotel of this level. The rooms are very compact. Once a suitcase is opened or a chair is moved away from the desk, it becomes difficult to move around the room. All beds in the hotel are made of two joined beds; there are no king-size beds. This information was confirmed at the front desk when I attempted to upgrade my room. Room lighting is insufficient, and the windows face neighboring buildings. The organization of drinking water also raises questions. Despite the hotel’s four-star rating, water is not delivered to the rooms. Guests are expected to fill their own bottles from a water dispenser on the floor, where queues sometimes form, creating the impression of staying in a student campus. Housekeeping is carried out regularly, though not always thoroughly. At the same time, I would like to note a positive point: due to low occupancy, I was provided with a complimentary room upgrade, which had a positive impact on my overall impression of the stay. Overall, the hotel leaves a mixed impression: strong work from the front desk and management and decent food quality are combined with noticeable shortcomings in restaurant service, room comfort, and basic guest amenities.

La habitación era muy limpia y la vista era increíble desde el piso 10. Nuestro cuarto siempre se limpiaba cuando volviéramos a la habitación todos los días. El hotel está muy bien situado y el personal habla inglés, lo que nos da una experiencia cómoda y agradable en el Hilton Hotel.

¡Ubicación fantástica! Justo al lado del hotel hay dos restaurantes: Puri y Rigi. Ambos son excelentes y en ambos puedes obtener un descuento si te hospedas en el Moxy. Te dan una agradable bebida de bienvenida al llegar. ¡Está en una ubicación muy céntrica en Tiflis, así que lo recomiendo sin duda!

La ubicación es muy buena y el transporte es muy conveniente. Me gusta mucho la comodidad de Tbilisi. La decoración de la habitación también es agradable y tranquila. No hay mucha gente en la carretera a las 10 de la mañana. muy animado por la noche jajaja

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.