Hoteles de 4 estrellas en Cardiff

Nos asignaron una habitación silenciosa. Estaba bien, con un buen baño y ducha. Lamentablemente, la persona anterior dejó yogur y fresas en un recipiente en la nevera. También dejó ropa en el armario. Lo solucionaron, pero obviamente no fue un comienzo muy agradable. No había agua en la habitación. El desayuno estuvo genial, con mucha variedad, y el personal fue muy profesional y amable. Volvería.

I enjoyed my stay here. The staff were lovely and always ready to help. Housekeeping was provided each but you have the option to cancel. The best part for is the location of the hotel. The hotel is located between Cardiff City centre and Cardiff Bay. You can get to both locations within 25 minutes or less. It was quite and peaceful. Would definitely return.

Location is really good. The service is friendly and polite. My most favorite part is the warmest treat of all staff from hotel. We are so relaxed and enjoying during our stay. Highly recommended it.

Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle

Clean and comfortable. Very serene location. Will come back again

Great place for a quick getaway

Close to Cardiff. The staff is helpful and friendly. They helped us with the cabs when needed. Food is good and pocket friendly.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.