Hoteles de 4 estrellas en Zhanjiang

這次出行，因為腿腳有些不便，原本還擔心住店會有諸多不便，可這家酒店的服務，卻用一個個不經意的小細節，徹底温暖了我全程的旅途，也讓我留下了難以忘懷的感動。 剛到酒店前台辦理入住時，我衹是下意識地放慢了腳步，扶着前台邊緣稍作停頓，並沒有特意提及自己腿腳不便的情況。可接待我的前台服務員，卻敏鋭地留意到了我的狀態，沒有過多詢問，衹是温柔地笑着，快速為我辦理完入住手續，然後輕聲告訴我：“先生/女士，考慮到您出行不太方便，我們特意為您安排了一樓的房間，出門就是大堂和電梯，不用上下樓梯，能省不少力。” 聽到這話，我心裏瞬間一暖，沒想到自己細微的動作，會被如此細心地捕捉到。走進房間後，我發現房間寬敞明亮，出行確實十分便捷，更讓我驚喜的是，房間裏除了常規的座椅，還多放了兩把輕便的椅子，正好可以放在洗浴間門口和淋浴區旁。後來才知道，是前台服務員特意叮囑客房同事添加的，擔心我洗浴時站立不穩，有椅子可以隨時借力，避免發生意外。 入住當天晚上，我去酒店公共衞生間時，隨口跟路過的前台服務員提了一句：“公廁門口有個小下坡，我腿腳不方便，走的時候總有些小心翼翼，要是能有個扶手就好了。”説這話時，我衹是隨口抱怨，並沒有指望真的能有改變，畢竟衹是一個小小的建議，而且想着酒店整改也需要時間。 可第二天上午，當我再次路過公共衞生間時，卻驚喜地發現，那個小下坡的兩側，已經加裝好了結實的扶手，高度剛好合適，握住時十分穩固。那一刻，我真的被深深打動了。我衹是隨口一提的小事，酒店卻放在了心上，用最快的速度落實解決，沒有敷衍，沒有拖延，衹用實際行動，詮釋了“用心服務”的真正含義。 從留意到我腿腳不便，主動安排一樓房間，到貼心添加洗浴用的椅子，再到及時加裝公廁扶手，每一個細節，都沒有驚天動地，卻都透着真誠與温暖。這家酒店的服務，不僅解決了我出行的不便，更讓我感受到了家人般的關懷。這樣的暖心服務，讓我明白，真正的好服務，從來都不是刻意的討好，而是把客人的需求放在心上，於細微處見真情，於點滴中暖人心。

All are perfect! Breakfast! afternoon tea! Night noodle! Are are good!!!🌹🌹🌹🌹🌹🌹all staffs are nice and have warmest service mind!!! With the cost and these wonderful services, —＞ excellence👏👏👏👏 It is also very near to shopping mall, Walmart. So convenience! Except, there are only 2 elevators to serves all people stay as guests of hotel and other local people that stay as apartment here. I fall in love with this hotel!

Las instalaciones son completas y avanzadas, es un hotel elegante y también está equipado con un gran estacionamiento subterráneo. ¡El estacionamiento es muy conveniente y es conveniente para viajar y hacer compras! Hay grandes centros comerciales alrededor (incluidos Bawang Chaji, Luckin Coffee, Burger King, etc.) y también es muy conveniente pedir comida para llevar. ¡Hay muchos puestos de bocadillos cerca por la noche, lo cual es genial! Mientras satisfacía mis ganas de comprar, mi estómago también se sintió reconfortado 😍 ¡También hay patrullas por la noche, por lo que es muy seguro! ¡Un elogio especial para la recepcionista, Zheng! ¡Sigan así!

I recently had the pleasure of staying at this hotel, and I can’t recommend it highly enough! From the moment I arrived, the reception staff made me feel welcome with their attentive and friendly service. They were always on hand to answer questions and assist with any requests I had. The room itself was impressively spacious and well-appointed, providing a comfortable and relaxing atmosphere throughout my stay. I was delighted to find complimentary fruits and desserts delivered every night, a lovely thoughtful touch that added to the overall experience. Additionally, the cleaning staff was incredibly kind and accommodating, ensuring that everything was spotless and that my needs were met without hesitation. The hotel’s amenities were exceptional, and I truly appreciated the attention to detail throughout the property.

We chose this hotel for its convenient location—just a short walk to the shopping mall—and were pleased with several aspects of our stay. The rooms are genuinely smoke-free and fresh, which we greatly appreciated. Generally, the service from the front desk was polite and helpful. Special mention to staff 6018 for allowing a late check out. Breakfast: The offering was focusing on staple carbohydrates like rice, congee, noodles, and buns. However, given that the hotel's restaurant specializes in local dim sum, it felt like a missed opportunity not to feature a few of these signature items on the breakfast buffet. A curated selection would have elevated the meal from simply filling to a more distinctive and enjoyable experience. Areas for Improvement: Our stay was impacted by a few operational inconsistencies. The most noticeable was the lingering smell of cigarette smoke in the hotel corridors, which contrasted with the clean air in the rooms. We also encountered a persistent issue with a malfunctioning toilet in our first room. While the front desk was responsive in offering a room change, the process became confusing due to conflicting messages from different staff members. This back-and-forth, which lasted into the late evening, was frustrating. The situation was only resolved when we firmly communicated our need to change rooms. We hope the hotel can improve internal communication to handle such issues more seamlessly. A small suggestion for enhanced service would be more proactive assistance with luggage, especially for elderly guests, when staff are available. In summary, this is a hotel with strong positives: a great location and clean, comfortable rooms. We would consider staying again, hoping the operational hiccups we faced are addressed. With a few refinements—particularly to leverage its culinary strength at breakfast—it has clear potential to be excellent.

Las instalaciones de la habitación son muy completas, con agua limpia, oídos, baños de baño y otras instalaciones más populares, camas super cómodas, transporte conveniente y paisaje también muy bueno. La única cosa que no tengo cuidado de romper una copa de guay, se reclama 45 yuan, y finalmente se llega a 25. Vivían más de 160 estrellas y la primera vez que rompían las copas, ganaban dinero.

Este hotel es mi primera opción para viajes de negocios. Wanda está justo abajo y es muy conveniente para comer e ir de compras. Los dos chicos guapos de la recepción fueron muy acogedores. La habitación era una habitación con vistas a la ciudad. La chica de la recepción nos dio un ascenso gratuito a una habitación con vistas al mar al día siguiente. muy nutritivo. El desayuno buffet del hotel también es muy bueno, el estacionamiento subterráneo también es muy amplio, el encargado de la habitación cambia las sábanas todos los días y la habitación está muy limpia. ¡Vale la pena recomendarlo!

Great Service and Comfortable Rooms, but Location Was Misleading The hotel service and room environment were excellent—clean, comfortable, and well-maintained. However, I was misled by the location: 1. There is no proper drop-off area at the main entrance, which makes access a bit inconvenient. 2. Although the hotel is named after Wanda Plaza, it actually takes about 10 minutes to walk there, so it’s not as close as expected. That said, I want to give special thanks to the hotel staff. My daughter accidentally left behind her stuffed toy, and the staff promptly called us and arranged to have it mailed back. We are truly grateful for their thoughtfulness and care.

The hotel is not bad, the room is actually pretty good, you get your own mini swimming pool, however there are 2 things I was very unhappy with. First, the swimming pool floor and walls felt slimy, so the feeling while swimming we wasn't very pleasant. The natural pool the room is connected to my stairs is not really clean and you are recommended to not swim in there, so if you're thinking you'll get some sort of private beach, you won't, it's dirty. Everything else was fine. Breakfast is what they give you, so you have no choices and you better drive a car because other food options are not close. Your dog is allowed to be with you, that's a big pro and the room had a little yard which made conviennent for us having a dog with us.

這是一間非常棒的酒店，有品味，軟硬件都很正！出行方便，員工優秀，優設備齊全，房間有微波爐、雪柜、另六樓有洗衣機、洗衣液及乾衣機，下次來湛江玩不用帶那麼多衣服了。另前枱有位姐姐不但服務態度一流，還會說流利的廣東話，方便我這不大會說普通話的**進行溝通。那些負責房務的清潔姨姨工作很用心，我故意放些喝完水的空瓶在抽屜裏，回來清潔姨姨已清理，顯示清潔工作很到位，不是流於表面。 這酒店有以下三個小瑕疵：1.早餐一般; 2.泳池的男更衣室環境有待改善; 3.健身房竟然一個哑鈴也沒有; 4.住客不自律, 洗完衣服不取, 阻礙另人使用洗衣機和幹衣機。 下次來湛江玩一定會再次入住這間酒店。