Hoteles con spa en Bombay

Great experience at Taj Mahal Tower, from the check in, to the room service, to the breakfast variety and restaurant food everything was superb. Located just outside India gate. The little touches like the traditional welcome and the complimentary heritage tour make it all the more special. The room service staff were friendly and nothing was too much effort for them. I would definitely recommend it if you want a relaxing high end stay in Mumbai.

Stayed there for one night, check-in took a bit of time not sure why but the check out took only a few second, the staff are very friendly, getting Uber to the hotel lobby is confusing for the drivers, rooms are massive with comfy beds and pillows. You should add coffee machine. Overall it was decent 👌🏾

I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything. Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening. Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.

We recently stayed at The Westin to celebrate my wife Ritika’s birthday, and I must say – the entire experience was wonderful. From the moment we arrived, the hospitality and attention to detail were impressive. A special thanks to Jasmina, who took care of every arrangement perfectly. Her efforts truly made the occasion memorable for us. The decor, the room setup, and the overall vibe reflected warmth and elegance. The entire staff was courteous, well-behaved, and extremely professional. Everyone made sure we felt welcomed and comfortable throughout our stay. Highly recommend The Westin for anyone looking to celebrate a special occasion. Thank you once again for making Ritika’s birthday so special!

Estaba aquí por 1 noche como hotel de tránsito después de un breve viaje en Mumbai. El hotel se ve muy grande desde el exterior y da una buena primera impresión. Sin embargo, durante el check-in, me dio una habitación con 2 camas reinas, aunque había reservado una habitación de cama real. La recepción me dijo que era una habitación muy bonita, así que lo acepté, pero honestamente se sentía como una habitación normal. No estaba muy contento de eso, pero como era sólo un estancia de tránsito y tuve que despertarme temprano para mi vuelo, decidí no hacer un problema. El hotel está en una zona de 2 km, donde el hotel está en una zona de 2 km. En general, bien para una estancia de tránsito corto, pero no perfecto.

I am writing this to highlight a distressing incident during my stay, balanced by the professional way the management eventually handled it. On March 9th, at approximately 7:20 AM, a staff member entered my room (1010) without knocking, announcing themselves, or receiving permission. As a lady staying alone in India for the first time, I was incredibly shaken as I was just stepping out of the shower and not fully dressed. This was a significant breach of privacy and safety. However, I must commend the management for their swift and professional response once I raised the issue. They initiated a good service recovery, sincerely apologized for the lapse, and provided a formal assurance that they are reviewing their Standard Operating Procedures (SOP) to ensure this never happens to another guest. While the initial experience was very disappointing, I appreciate that the hotel took full accountability and showed they value guest safety and feedback.

Los cursos de yoga y los de Zimbabwe no están allí, pero pretenden estar allí. Le pedí 4 veces que se obtuvieran los horarios por correo electrónico pero ese correo nunca llegó . Tenga cuidado porque la seguridad en la piscina es como una decoración porque todo el mundo puede entrar sin tener la tarjeta de habitación en la zona de la piscina saltando en mientras algunos clientes entran. Y quizás hay una colaboración con el personal porque en realidad en estos vestidos de cobarde cómo pueden pasar desobservable incluso la puerta principal de la recepción del hotel! Tienen políticas estrictas de cancelación que normalmente todos los demás maridos del mundo tienen.. Especialmente con clientes que tienen diamantes y genio de viaje de alto nivel como clientes VIP .no consideran que han permanecido durante toda la semana 7 días y puede ocurrir que el último día algo impredecible puede ocurrir. El servicio 24 /7 es sólo una cosa falsa causa si llamas a las 10 horas normales la persona que va a recoger el teléfono después de una larga espera que todavía te hacen esperar la mañana siguiente para que la persona interesada venga a preguntar. Dicen ”Te llamaremos de nuevo, pero esa llamada nunca viene” .

Disappointing service and required to make multiple calls to get room service. At the checkout, the staff was not capable of offering timely service and while serving to me, other client was also entertained which I found strange customer service. The staff was unable to release blocked money and as of today it has not been released. Finally, the staff did take a long time in producing invoice and still haven’t received an email for the invoice. The management needs to pay attention to training being provided to the staff.

it was an excellent experience to stay in this cozy vibe hotel like this. all the stuffs are friendly especially Tosum and the front desk❤️ the food is nice as usual but its quiet expensive for that. nothinf special. the room is clean the housekeepers are veri friendly🫶 so i guess im looking forward to come back to this hotel again😘

My stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly. A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience. That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience. While the hotel had its challenges, the efforts of these staff members helped improve my stay.