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9.8/10
Excepcional
UUsuario invitadoНовый современный отель очень высоко мирового уровня , где все удобства. И сервис, по высшему разряду!!прекрасный номер , удобства соответстветчтвуб. Мировому классу! Очень изысканные и вкусные завтраки!! Новый, красивый, изумительного дизайна отель ! Более , чем достойно
UUsuario invitadoGreat hotel and helpful staff. I had spent 30 minutes at reception before coming to my room, sorting out the next day’s trip, with the staff who was especially helpful. After that, I came upstairs, changed clothes, and was finally ready to rest. Shortly after, I was asked to come back down just to pay for and collect my laundry (express service to which I had to call and followup for). I was extremely tired and not feeling well, so I asked 3–4 times if they could make an exception and bring it upstairs. They refused, saying it’s hotel policy that all payments must be made at reception, a ridiculous policy for a hotel of this standard. Ironically, the same night we ordered food to the room, and they brought a card machine upstairs and took payment on the spot. I had actually planned to rebook this hotel but I decided against it solely because of this inconvenient and inconsistent policy.
UUsuario anónimoThe hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.
YYobaobaoUn hotel muy especial, el barrio de escaleras tiene un poco de viento nocturno y un estilo muy especial. El espacio es un poco pequeño, la maleta no puede abrirse todo, el sonido está bien en el servicio.
UUsuario invitadoThe location of the property is bang on if one plans for tbilisi for 2-3 days. The hotel has awesome indian restaurant which serves variety indian food; even in buffet breakfast. The rooms and bathrooms are also very big and very well furnished. The service staff was also very prompt. We had a wonderful experience.
RRuethaiEl hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad La habitación es muy agradable, pero no es muy fácil.
Xxiaoai****El hotel está situado en el casco antiguo de Tbilisi, al borde del río Kura. El hotel está dividido en edificios nuevos y antiguos, con ventanas que se pueden abrir. Dado que está al borde de la carretera principal, hay muchos. coches y es un poco ruidoso. Hay muchas opciones para el desayuno del hotel, ¡que es delicioso!
DDorjiThe hotel room condition and cleanness are ok. Location is pretty far from old town.
The staff donot speak good english. Breakfast is very simple. Roof top bar closes at 11pm and the staff closes the bar 30 minutes before.
Taking the elevator to room during the day time is horrible and takes lot of time coz the hotel share the elevator with co working space from 1 to 15th floor.
If u are walking, then the location is not good as its pretty sloppy. But good thing is there is a super market right infront of the hotel.
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