Hotel Albergo

Receptionist sangat tidak membantu, tidak semua pembayaran dengan kartu dapat di terima, pintu kamar rusak tidak bisa dikunci, tidak ada lift, wc sangat buruk, pintu kamar mandi rusak, kamar kotor banyak coretan, lemari tidak ada gantungan, sangat tidam direkomendasikan dan tidak akan pernah ke hotel itu lagi

After travelling since the day before to get to Brussels, when we finally got to our hotel room desperate to rest, the overwhelming smell of damp greeted us as soon as we unlocked the door. The room was abysmal, to say the least, with damp, dust and dirty marks up every wall and all across the ceiling. The headboard looked like it had cigarette burns in it and the furnishing was just terrible, the bathroom being just as bad. My partner and I both have asthma, so damp is a massive issue for our health, so we requested another room to which we were told they could only offer us a twin room instead. Fine, can we see it first? And that room was not much better, with the added bonus of stained mattresses which I didn't think to look for in the first room. After half an hour of thinking, we chose to cut our losses and book a new (much nicer) hotel and check out, which the woman at reception did apologise for. Since coming back, we requested a refund through ******* due to health issues (my asthma was terrible for the rest of the trip due to the bad damp) which, after days of chasing the hotel, was denied. I have stayed in some dumps, but this place absolutely took the cake. Do not stay here.

Mold on the wall. You could smell that in the room. Stairs really dirty. Think they need a big renovation.

Comment un hôtel comme celui-ci peut peut-il exister et comment hotel.com peut-il le proposer. Hôtel miteux avec le sol sale, plein de taches. Notre chambre....malheur.. Ormi le fait que toit sois vétuste, le pompom est le lit... Pas de protège matelas, le matelas deguelasse, des tâches du sang des trous. Les rideaux tachés.... Fuyez

We booked a package mystery holiday and this was the hotel we were given. I read some reviews but hoped it would be better when we arrived. We got into the room and were greeted with an unpleasant smell. There was mould growing on the walls and the curtains were seethrough. It was late when we got back and the hotel was noisy. We decided to book another hotel as we did not want to get sick staying in a mouldy room. When we told the check in we were leaving early due to the mould and other things they did not seem shocked or offer compensation or another room. I can’t imagine we would have felt comfortable moving to another room regardless. Instead we went to Urban Yard hotel which I can recommend!

Short walk to city centre. Room is a good size, mattresses are very old and room doesn’t have a fridge.

Negatives : There way no curtain on the roof window so you get sunlight whether you want it not , the one lamp above the bed was missing the glass that diffuses the light so it was a rather harsh bare bulb and there were some burn spots from sigarets on the nightstand. It was impossible to get the shower to get a reasonsble temperature because the pressure of the cold water is much higher than the hot water so goes from too hot to too cold real quick with no way to get a happy medium. Positives : The location is very handy near the station, the sheets etc. were clean and although the room isn't in the best state it does seem hygienic , the bed is comfortable, the tv service also works well and the window to check in being so large is very handy, staff seems nice.

Simply put, do not stay here. When I booked this hotel back in August the reviews were mediocre-positive but I wish I had checked the reviews again before my cancellation period ended and saved myself the bother myself and my partner were put through. After travelling since the day before to get to Brussels, when we finally got to our hotel room desperate to rest, the overwhelming smell of damp greeted us as soon as we unlocked the door. The room was abysmal, to say the least, with damp, dust and dirty marks up every wall and all across the ceiling. The headboard looked like it had cigarette burns in it and the furnishing was just terrible, the bathroom being just as bad. My partner and I both have asthma, so damp is a massive issue for our health, so we requested another room to which we were told they could only offer us a twin room instead. Fine, can we see it first? And that room was not much better, with the added bonus of stained mattresses which I didn't think to look for in the first room. After half an hour of thinking, we chose to cut our losses and book a new (much nicer) hotel and check out, which the woman at reception did apologise for. Since coming back, we requested a refund through ******* due to health issues (my asthma was terrible for the rest of the trip due to the bad damp) which, after days of chasing the hotel, was denied. I have stayed in some dumps, but this place absolutely took the cake. Do not stay here.