Hampton by Hilton Shenzhen Futian Huaqiangbei

福田區希爾頓歡朋酒店，地理位置優越，旁邊就是燕南站C出口，酒店四周食肆林立，步行至華強北站也只是5至8分鐘，非常方便出行。酒店2023年11月開業，check in接待員親切有禮貌，還主動升級高級房間，房間整潔明亮空間充足，因為酒店位於23樓以上，雖然四周是樓景，但觀景非常開揚。床軟硬適中，枕頭備有軟枕及乳膠枕，沐浴用品使用Peterthomasroth。酒店自助早餐食品種類豐富，質素不錯。最後要稱讚酒店每一位員工有禮親切。會再入住的。

Overall the was amazing . Things to improve : breakfast has to be balanced with continental food . Staff to be trained to deal with clients fast and professionally . Need to pay more attention to long stay guests , because the more guest stay the staff give less attention to details … rearrange the room was ignored !

Explained most of the issues faced at this property in the previous review .. after my complaint and request to change the bed sheet as I found a dirt on the mattress cover , the team didn’t to action and kept it the same after 3 nights stay . I wonder if the management did provide necessary training for their staff or just recruited non experienced hotel staff!!!! As a business traveler who stays regularly in Hampton’s in different cities including Dubai and London, HQB service is under expectations .

You cannot go wrong with this hotel! All is perfect. The rooms, the views, the breakfast and mostly the people! Special mention to their wonderful manager, reception and thank you Sasa for helping me to ship my luggage to Beijing! Also you have access to gym with panoramic views. It’s a five star experience, and the only place I consider to stay in Shenzhen.

Loved the place, really luxurious experience for a great quality price. Breakfast had a large selection of dishes, everything was fresh and tasty. I enjoyed the amenities available in the room, especially the bathroom is really high end. Just wish staff had better English skills but I managed to get everything addressed with my basic chinese.

Had a short business trip to HQB last week and decided to give Hampton Hilton a try. Wow, It certainly is one of the better hotels I have stayed in China. Rooms were spanking new, Toilet is clean and the smart toilet bowl with seat warmer takes the cake. Only unfortunate side is as a smoker, there's no smoking room options. the free laundry facilities on the 28th floor is brillant touch! If I were really to pick an issue, will be the lack of more international fare to the breakfast. The host and manager at the breakfast area was very attentive and personal. MY next trip will definitely be Hampton Hilton without a doubt!

To Hotel: I recently stayed at this hotel and wanted to provide some feedback based on my recent stay: 1. Communication Channels: Currently, there is only one mainland China phone number available for contacting the hotel, It's really inconvenient for international visitors. I suggest adding email and other communication channels to make it easier for everyone to get in touch with you. 2. Room Lighting Controls: The current light switches in the rooms only allow for all lights to be turned on or off, or for certain groups of lights to be controlled by scene switches. This limitation makes it inconvenient for guests who would like to control individual lights. It would be much more convenient if guests could control each light separately. 3. Window Curtains: The window curtains in the rooms can only be fully opened or closed, without the option to partially open them. This lack of flexibility can be inconvenient for guests who prefer a partial view or controlled sunlight. It would be much more user-friendly if guests had the option to partially open the curtains for better control of lighting and privacy. 4. Screen Mirroring and Projection: Right now, the only option for screen mirroring is through WeChat mini-programs, which might not be suitable for all guests, especially those from outside of China. It would be great if you could provide internationally compatible screen mirroring options and HDMI interfaces for guests to connect their devices easily. 5. Multilingual Room Phones and Physical Keys: The room phones should offer options in languages other than Mandarin, as not all guests can communicate effectively in Mandarin. Additionally, giving guests with physical phone button to contact front desk would be much appreciated. 6. English TV Channels: It would be great to include English-language channels on the in-room television. This would cater to the needs of international guests who prefer English content. I believe that implementing these suggestions will contribute to an enhanced guest experience, and I look forward to seeing these changes implemented soon. Best Regards, KW

Very new hotel. Everything was so clean . The hotel lobby and restaurant is on the 27 floor, rooms are 28-35 floor and all have good view. Free Breakfast is slightly above average. Very good location just beside Yannan station , travelling by metro is very easy .