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Valoraciones de usuarios
4.6/5
Fabuloso
226 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.6
Instalaciones4.6
Servicio4.6
Limpieza4.7
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Todos los comentarios(226)
Valoraciones positivas(219)
Valoraciones con fotos/vídeo(103)
Buena ubicación(42)
Fantásticas vistas al río(25)
Bien comunicado(25)
Desayuno estupendo(24)
Piscina estupenda(20)
Cerca del metro(14)
Con piscina infinita(10)
Estupendo para viajes de negocios(2)
Valoraciones negativas(7)
Usuario invitado
Habitación superior con cama extragrande y vistas a la ciudad
Fecha de estancia: oct 2023
Familias
6 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 nov 2023
El hotel acaba de inaugurarse y cuenta con instalaciones de hardware avanzadas. Cuando pase la tarjeta de su habitación en el ascensor, este detectará automáticamente el piso, por lo que no es necesario realizar ninguna operación manual. El inodoro de la habitación tiene descarga 🚿 y los artículos de tocador son de buena calidad. 👍Hay champú, gel de ducha, acondicionador y loción corporal disponibles. Se proporcionan cepillos de dientes, pasta de dientes, peines, pantuflas, bastoncillos de algodón, etc. Hay una cafetería en el vestíbulo que vende pan, pasteles, falafel, etc., y está abierta hasta las 8 pm. Después de las 6 en punto, el pan está a mitad de precio y el café tiene un 20% de descuento. Sabe bien👍👍El desayuno buffet en el piso 22 es normal y medio. La comida no es tan buena como el paisaje. Si reservas el desayuno en el lobby del piso 20, podrás obtener un 15% de descuento. La habitación es pequeña, el escritorio es mini, el enchufe de la pared no está bien diseñado y está muy suelto. El cargador de la computadora siempre se cae cuando se enchufa. La cama y las almohadas eran buenas y era muy cómodo dormir. Después de todo, obtienes lo que pagas, por lo que reservamos el tipo de habitación más barata y no teníamos nada de qué quejarnos. La habitación de enfrente puede ver el río Han y parece ser más grande, el camarero echó un vistazo mientras limpiaba.
En resumen, la relación precio/rendimiento es buena y vale la pena quedarse. Salga del metro y gire a la derecha durante 300 metros, hay mucha comida y bebida en los callejones cercanos.
Texto originalTexto traducido por Google
6/10
Respuesta del alojamiento: Estimado _cmb439226800019****_, gracias por tomarse el tiempo de compartir su opinión sobre el Hotel Naru Seoul - MGallery. Nos alegra que esté satisfecho con algunas de las instalaciones que ofrece nuestro hotel. Nos disculpamos sinceramente por las molestias causadas por el uso del enchufe. Lo lamentamos profundamente y nos disculpamos por esto. Si necesita ayuda con futuras reservas, no dude en contactarnos. Por tu confianza, seremos más persistentes y esperando tu llegada. Atentamente, Simon Kim / Gerente General Hotel Naru Seúl – MGallery
MaidaLyn
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: oct 2024
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 29 dic 2024
this place is so beautiful. i had nice view with the bridge. so romantic. they even had good buffet breakfast. we stayed 3 days, and good thing few mins from metro. and if you choose the ocean view you will yhe best sunset 🌅 view ever.
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Respuesta del alojamiento: Dear MaidaLyn, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
TszKwan
Habitación Premier con Vista al Río, 1 Cama King Size
Fecha de estancia: oct 2024
Personas que viajan solas
1 valoración
4.5/5
Fabuloso
Fecha de publicación: 16 nov 2024
The service is really good and the view is fabulous.
The staff is really nice in helping me to upgrade the room. My No.1 hotel in seoul
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Respuesta del alojamiento: Dear TszKwan, Warm greetings from Hotel Naru Seoul – MGallery. First and foremost, please allow me to express my gratitude for choosing to stay with us. On behalf of our entire team, I would like to extend our sincerest thanks for making us a part of your journey in Korea. At Hotel Naru Seoul – MGallery, we take immense pride in delivering the highest standard of service and continually striving to create memorable experiences for each and every one of our guests. It brings us great joy to learn that you had a delightful stay and that we were able to contribute to the enjoyment of your travels. We are also sincerely grateful to you for your warm and positive demeanor throughout your extended stay with us. Your thoughtful words have served as a tremendous source of motivation and encouragement for our entire team. We are truly grateful for your kindness and support. If your future travels bring you back to Seoul, we would be honored to have the privilege of welcoming you again and making your next visit even more exceptional. Thank you once again for sharing your experience with us. Warm regards, Simon Kim/General Manager/Hotel Naru Seoul - MGallery
min_tym
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: sep 2024
Parejas
43 valoración
4.0/5
Muy bueno
Fecha de publicación: 30 oct 2024
Overall is good!
Clean, comfortable, super big bed, nice toilet design, nice view.
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Respuesta del alojamiento: Dear min_tym, Warm greetings from Hotel Naru Seoul – MGallery. On behalf of our entire team, I would like to thank you for choosing Hotel Naru Seoul – MGallery. It was our privilege to serve you during your recent stay. We strive to provide the highest level of service and are dedicated to creating exceptional experiences for all our guests. We are delighted to hear that you had a wonderful stay with us in Seoul. Hotel Naru Seoul – MGallery aims to be the preferred choice for both business and leisure travelers by consistently delivering outstanding service and exceeding guest expectations. We truly appreciate your valuable feedback, and if your travels bring you back to Seoul, we hope to have the opportunity to welcome you again in the near future. Thank you. Best regards, Simon Kim General Manager Hotel Naru Seoul – MGallery
Usuario invitado
Habitación superior con cama extragrande y vistas a la ciudad
Fecha de estancia: ago 2024
Parejas
1 valoración
4.7/5
Fantástico
Fecha de publicación: 4 sep 2024
Really love this hotel. Everything is perfect. Maybe just slightly far from the metro but it is not a big problem
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Respuesta del alojamiento: Dear Valuable guest, Warm greetings from Hotel Naru Seoul-MGallery. First of all, thank you for taking the time to share your wonderful experience at Hotel Naru Seoul MGallery. We greatly appreciate your kind words and are delighted to hear that you had a pleasant stay with us. Your high appreciation was shared with the entire team and encouraged to all of our staffs. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
Usuario anónimo
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: nov 2024
Personas que viajan solas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 31 dic 2024
In 1 word, simply amazing. Location, the services, food, the room, and all of the staff i met can speak english. Very helpful for someone who doesnt speak korean.
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Respuesta del alojamiento: Dear Valuable guest, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
Usuario anónimo
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: mar 2024
Parejas
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 5 may 2024
First time and I was pleasantly impressed by the cleanliness and the hotel room. It was an amazing stay.
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Respuesta del alojamiento: Dear Valuable guest, Warm greetings from Hotel Naru Seoul – MGallery. First of all, we really appreciate you choosing our hotel for your recent stay in Seoul and thank you for your good comments during your stay. Your high satisfaction was shared with the entire team and encouraged to all of our staffs. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
WongTerence
Habitación superior con cama extragrande y vistas a la ciudad
Fecha de estancia: feb 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 18 abr 2024
The service was very good, the facilities were new and excellent, the hotel pizza was particularly nice.
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Respuesta del alojamiento: Dear WongTerence, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul and thank you for your good comments during your stay. We also pleasure because you satisfied our service, facilities and food. We shared your feedback to entire team and special comment for pizza also delivered to culinary team and encouraged to all of our staffs. Thank you for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
Astrid
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: jun 2024
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 27 jul 2024
Very good hotel! Just a bit disappointed they didn’t do anything special for our anniversary!
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Respuesta del alojamiento: Dear Astrid, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul and thank you for your good comments during your stay. Your high appreciation was shared with the entire team and encouraged to all of our staffs. However, we are sorry for your disappoint. If you visit us again, we will try to give you memorable moment to celebrate your anniversary again. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
Usuario invitado
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: may 2024
Personas que viajan solas
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 3 sep 2024
location is alright depending on what you plan to do in Seoul. there is no shopping whatsoever within close walking distance. subway is not far though and it is actually convenient to go to Hyuandai Seoul as it is just across the Mapo bridge. Appreciate free bike rental at the hotel and I utilized that and went for a ride by the Han River. it is also not common to find a hotel in Seoul with both indoor and outdoor pool. so that's definitely a plus if you plan to hang out at the hotel.
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Respuesta del alojamiento: Dear. Valuable Guest,Warm greetings from Hotel Naru Seoul-MGallery. First of all, thank you for taking the time to share your wonderful experience at Hotel Naru Seoul MGallery. We greatly appreciate your kind words and are delighted to hear that you had a pleasant stay with us.I'm thrilled to hear that you fully enjoyed your stay at Hotel Naru Seoul - MGallery. Providing exceptional service and ensuring our guests have a smooth and enjoyable experience is always our top priority.We will share this valuable comment with the whole team to encouragement.Thank you once again for choosing Hotel Naru Seoul MGallery, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your next visit, please do not hesitate to let us know.Warm regards,Simon KimGeneral ManagerHotel Naru Seoul MGallery
Usuario invitado
Habitación Deluxe con vista al río y 2 camas individuales
Fecha de estancia: ene 2024
Familias
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 14 feb 2024
The location is very good! Service and environment nice.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Warm greetings from Hotel Naru Seoul – MGallery. We appreciate you choosing our hotel for your recent visit to Seoul. We are delighted to hear that you enjoyed the excellent service of our hotel staff and the stunning view of the Han River. Thank you very much for taking the time to share your wonderful review with us. We look forward to welcoming you back in the future! Sincerely, Simon Kim / General Manager Hotel Naru Seoul
LuxuryTraveller
Habitación Premier con Cama King Size y Vista a Namsan
Fecha de estancia: sep 2023
Parejas
9 valoración
5.0/5
Excepcional
Fecha de publicación: 30 nov 2023
Hotel Staff Excellent Service !!
Great View Of Gangnam River ❤️
Best Hotel near Mapo Mrt 👍
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Respuesta del alojamiento: Dear LuxuryTraveller,Warm greetings from Hotel Naru Seoul – MGallery.We appreciate you choosing our hotel for your recent visit to Seoul.We are delighted to hear that you enjoyed the excellent service of our hotel staff and the stunning view of the Han River. Thank you very much for taking the time to share your wonderful review with us. We look forward to welcoming you back in the future!Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery
Youmumin(xin)
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: dic 2023
Personas que viajan solas
10 valoración
5.0/5
Excepcional
Fecha de publicación: 4 feb 2024
Very good view and breakfast …
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Respuesta del alojamiento: Dear Valued Guest, Warm greetings from Hotel Naru Seoul – MGallery. Thank you for taking the time to rate our hotel after your stay, and we appreciate the great rating. We will do our best to provide consistently great service. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery
rarakat
Habitación Deluxe con Cama King Size y Vista al Río
Fecha de estancia: dic 2023
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 24 ene 2024
From the moment you stepped in - the scent of the hotel, the charming staff lead you to their beautiful lobby facing the river, it was magic! Room was spacious for a classic king room, bathroom and amenities are great. Highly recommend!
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Respuesta del alojamiento: Dear rarakat,Warm greetings from Hotel Naru Seoul - MGalleryFirst of all, thank you for taking the time to tell us about your experience at our hotel. We also really appreciate your feedback regarding your stay.As the first MGallery in South Korea, we try to make sure our brand concept, "Memorable and Meaningful moments," is well reflected in our hotel.It is our pleasure that you enjoyed the great view of the Han River from our hotel, and we thank you for the kind words about our staff. Your feedback has been shared with the entire team and will serve as a great motivation for us.Once again, thank you for staying with us and sharing your experience of our hotel.We look forward to welcoming you back soon.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery
Ironman7
Habitación Familiar con 2 Camas Dobles, Vista al Río, Ubicada en el 3er Piso
Fecha de estancia: ago 2024
Familias
6 valoración
5.0/5
Excepcional
Fecha de publicación: 1 nov 2024
the room is nice and location is good.
Traducir
Respuesta del alojamiento: Dear Samson, Warm greetings from Hotel Naru Seoul – MGallery. First and foremost, please allow me to express my gratitude for choosing to stay with us. On behalf of our entire team, I would like to extend our sincerest thanks for making us a part of your journey in Korea. At Hotel Naru Seoul – MGallery, we take immense pride in delivering the highest standard of service and continually striving to create memorable experiences for each and every one of our guests. It brings us great joy to learn that you had a delightful stay and that we were able to contribute to the enjoyment of your travels. We are also sincerely grateful to you for your warm and positive demeanor throughout your extended stay with us. Your thoughtful words have served as a tremendous source of motivation and encouragement for our entire team. We are truly grateful for your kindness and support. If your future travels bring you back to Seoul, we would be honored to have the privilege of welcoming you again and making your next visit even more exceptional. Thank you once again for sharing your experience with us. Warm regards, Simon Kim/General Manager/Hotel Naru Seoul - MGallery