Ribai Hotels Santa Marta

El hotel está ubicado a tiro de piedra del malecón de Santa Marta por lo que es estratégico, ya que no es necesario tomar un taxi para cenar. Las habitaciones son muy pequeñas y defraudan un poco las expectativas, además la limpieza del interior de nuestra habitación en 4 días se realizó una sola vez, lo que en nuestra opinión no es apropiado para un hotel de 4 estrellas. Para mejorar el problema del agua siempre fría en la ducha, se informó repetidamente a la recepción. Desayuno repetitivo y pobre. Personal muy cortés y atento. Muy buena agencia de turismo relacionada con el hotel que recomendamos.

Justo en el centro de la ciudad vieja, a solo 2 cuadras de la catedral ya unos minutos a pie del Malecón (cerrado por reconstrucción). Personal amigable. La caja de desayuno (salidas anticipadas) es pobre, muy pobre: un jugo, una manzana y un sándwich empapado. Las habitaciones son bastante pequeñas pero muy limpias. Lástima que las ventanas no se abren.

pobre desayuno

The room was clean, had a writing desk and hanging space for clothes. TV and wifi. Shower water was cold but when requested was fixed with hot water. Breakfast was included. I am not a spanish speaker but use google translate and my broken spanish sentences. The girl didn't speak any English and that's OK but she treated me like I was a foreigner walk in that she wanted nothing to do with. I asked for the menu. She said there wasn't one. She told me thru translate eggs 3 ways that's it. I asked for fruits juice and toast available only because I saw others had this. That night I went to reception to ask if menu they said yes. As I was staying a few days and doing day tours I wanted to enjoy a breakfast before leaving. Next morning with her sour attitude she again approached and spoke in spanish. This time annoyed I said you know I don't speak spanish and I'm not doing this again. A guy Came and told me options change each day. I explained I didn't get the options I saw of others and only got what she offered and the fruit I saw. I ended up with same breakfast. For this reason I cannot recommend this hotel. They need a menu. Then you know what's available. I can read spanish better than I speak. Relying on a sour unfriendly and unhelpful girl is not an option I choose. For this I don't recommend as foreign traveller.