Usuario invitado
18 de agosto de 2023
We stayed at the Villa Rothsay last week for 2 nights. Our room classed as ‘Deluxe with balcony’ was located at extension via separate entrance with beautiful views from the balcony. The building, its historical contents, and furniture reflect the quality expected, and the breakfast was delicious and plentiful. The room was a good size, but it fell far short in a few areas in terms of cleaning/upkeep. Wall from kettle to ceiling was marked (from steam?), chest of draws top was very dusty and draw liners were stained. The bathroom wasn’t clean and shoddily maintained, with fixtures chipped, mouldy and full of grime. The light pull string was filthy, unhygienic and would cost pennies to replace. Tiles around sink and toilet were not clean, shower door fittings mouldy, and extractor fan unbelievably dusty - at eye height so can’t be missed by anyone, including cleaning staff. There is no sound insulation between floors. Every activity above us was heard: voices, creaking floorboards, sounds from their bathroom(!), pipe noises (like jet taking off) when shower/toilet used. I was woken up before 7am every morning! Common areas need a good clean and refurbishment – ripped carpet, fraying rugs ‘fixed’ with duct tape in the dining room, dirty windows and mirrors covered with cobwebs. Overall, we were very disappointed and feel ripped off considering we paid their top rate (£210 per night) for a ‘Deluxe room’.
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