Super 8 by Wyndham Knoxville North/Powell

I used Google Maps to find a hotel/motel to stay at in North Knoxville. I clicked on the red icon. I asked the young lady who wwas not very fluent in English if she was working at that Super 8. She said "YES." I asked for two queen size beds and non smoking. She was unable to give me directions but did provide an address. When we checked in we were direceted to a smoking room with one Queen size bed. We returned to the office (the office worker Candy was most pleasant and apologetic. The room we were given reeked of cigarette smoke. There was a hole in the bathroom wall. It was a plain room...not really dirty but old. I expected more professional help in making the reservation. I am retired military and I have traveled a lot. This site leaves much to be desired.

Filthy nasty dirty. No smoking room reeks of cigarettes. Looked at 5 rooms trying to find one that wasn’t dirty. Shower filthy bed linens with cigarette burns

Was going to rate as a 4/10 but reduced to 2/10 when the ROACH appeared on the sink counter at 5 am. This was in addition to the large patches of black mold on the bathroom ceiling. It was so much that we did not use the shower and limited our bathroom usage. Definitely a health hazard. only positives were the bed was okay and the room (aside from the bathroom) was "refreshed".

The room smelled awful. The heater was too loud to use. The mini fridge didn’t work. Beds were nasty. We had no toilet paper. We honestly should have slept in the car instead! We didn’t see he’d bugs though so we slept a few hours and got the heck out!

There had been no pride taken when painting this room. There are paint splatters all over the artwork hanging on the walls and the toilet seat. Sorry to see that the room was also not overly clean. The fabric furniture was tattered and torn. I would not be staying here again.

The heater was very noisy, the towel and wash cloths were terrible. Stained and old. Tv had something all over the screen. And forget about the free breakfast, and no lids for coffee cups.

The rooms are dirty. The towels are threadbare. The breakfast is non existent. The manager needs some upgrade in his customer service skills. When I complained about the quality of the breakfast he said maybe I should not have stayed there. There are many other hotels. Even the cheap price at this place isn’t enough.

Shower did not work wash clothes were gray not white sheets and towels had stains Overall room was terrible and man at front desk told me that I should have checked everything first before we paid Will never go back there